Publié il y a 18 jours
Branch Supervisor - Grande Prairie
@ Liebherr-Canada Ltd.
Grande Prairie, Alberta
SIGNAUX
En bref
Liebherr-Canada Ltd. is hiring a Branch Supervisor for its Grande Prairie, AB branch to oversee the parts and service function. The role covers inventory accuracy, work order and invoicing flow, technician dispatch, customer relationships and team leadership. The posting offers extensive benefits with employer-paid premiums from day 1, a $5,000 annual license bonus, 3 weeks of paid vacation plus 6 family, health and wellness days, and 6% RRSP matching.
Responsabilités :
- Oversee parts and service inventory, work orders and invoicing
- Dispatch service technicians and resolve customer disputes
- Visit customers to build parts and service sales
- Coach and manage branch team performance
- Monitor service dashboards and KPI goals
Résumé des exigences :
- Management or supervisory experience in heavy equipment industry
- Leadership and performance management experience
- Experience managing WIP, inventory and invoicing
- Commitment to health and safety culture
- P&L, budgeting and forecasting experience is an asset
Outils et compétences
Avantages mentionnés
Régime de retraiteCongés payésMieux-être
Source et dates
Type de source non vérifié · apify-linkedin
- Date publiée par l’employeur
- 2026-10-26
- Première détection par notre source
- 2026-11-14
- Mise à jour du dossier source
- 2026-11-14
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Gestionnaire |
| Domaine | Opérations |
| Gestion d’équipe | Oui |
| Heures par semaine | 40 (estimé) |
| Déplacements | avion : aucun · route : modérés |
| Milieu de travail | Bureau, Chez les clients, Entrepôt |
| Position | Assis et debout |
| Exigences physiques | physique faible · ordinateur élevé |
| Avantages mentionnés | Congés payés généreux, Régime de retraite, Prime de rendement, Mieux-être, Formation payée, Allocation de télétravail |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Liebherr-Canada Ltd.
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 5 |
Description
Responsibilities
- Coordinate and oversee the process and communication flows for the parts and service function including inventory accuracy, work order processing and timely, accurate invoicing
- Ensure reliable equipment parts supply and inventory levels in conjunction with Warehouse, as well as the availability of service technicians to maintain and repair customer equipment
- Maximize efforts to ensure appropriate levels of WIP and timely customer invoicing
- Work in conjunction with the Warranty department to resolve customer warranty and claims issues
- Support employee development through orientation, coaching, training, apprenticeships, performance management
- Works in partnership with the equipment sales department in accordance with the company’s strategic sales orientations
- Works in partnership with the central parts administration team in the head office to ensure the inventory level is maintained to acceptable levels according to the local machine population and customers’ demands
- Visit customers regularly identifying their needs and creating business relationships that foster growth in Parts & Service sales volumes
- Achieve company objectives and targets and offer customers advice to ensure their satisfaction and thereby build a lasting relationship based on trust
- Elaborate and provide parts and service quotes as required
- Answer customer calls, provide support, guidance, schedule and dispatch technicians, and resolve disputes as required
- Consistently monitor service dashboards and take timely actions to ensure KPI goals are met
- Communicate effectively with the team and perform regular visits to our service technicians in the field
- Work closely with service technicians and fleet management team to ensure the service vehicles are properly maintained to the highest standards of safety and operations
Competencies
- Due diligence and commitment to promoting a strong Health and Safety culture
- Strong relationship-building skills with internal and external stakeholders and suppliers
- Management or supervisory experience in the heavy equipment industry, including direct reports
- Leadership and performance management experience
- Experience managing WIP, inventory levels, and the invoicing cycle
- Financial and business acumen, including P&L, budgeting, and forecasting experience, is an asset
- Extensive benefits with employer-paid premiums starting day 1
- $5,000 annual license bonus
- Paid vacation starting at 3 weeks PLUS 6 dedicated family, health and wellness days
- 6% employer RRSP matching
- $3,000 annual allowance for continuing education
- International training & development work opportunities for select roles
- Top-of-the-line equipment
- And much more!
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Sophia Jager.
One Passion. Many Opportunities.
The Company
The Liebherr Group has represented leading-edge technical products and services for more than 70 years and has proudly serviced Canadian customers directly since 1973. Liebherr-Canada Ltd. has 11 branch locations across Canada providing sales, service and product support for equipment in the construction, mining, material handling, crane, aerospace and transportation industries.
Location
Liebherr-Canada Ltd.
Grande Prairie, AB
Canada (CA)
Contact
Sophia Jager
[email protected]
Journal
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