Brand & Experience Lead

At Healthy Planet, our Brand & Experience Leader plays a critical role in shaping the in-store experience through thoughtful visual strategy, efficient inventory execution, and a sharp eye for detail. In this role, you will lead merchandising operations, ensure flawless stock presentation, and work closely with store leadership to create visually engaging and shoppable spaces that reflect our wellness-first mission.

This position is ideal for someone who combines strong operational execution with creativity and leadership. You’ll inspire your team to maintain organized, customer-ready shelves while supporting store-level strategies to drive sales and optimize the flow of inventory from delivery to display.

Ready to elevate the brand experience and lead with purpose? Apply now and help us bring wellness to life.

Key Responsibilities

Inventory Management & Merchandising Strategy

• Lead the execution of floor merchandising, stock replenishment, and visual resets to maximize product visibility and sales
• Receive, process, and verify incoming shipments, ensuring accuracy against invoices and company standards
• Partner with department leads and Store Management to forecast inventory needs and plan seasonal merchandising
• Monitor backroom organization and optimize storage systems for efficiency and product care
• Identify low-stock, expired, or damaged items, and recommend replenishment or removal actions
• Maintain inventory accuracy through scheduled cycle counts and restocking practices

Visual Presentation & Brand Standards

• Implement and maintain planograms, promotional signage, and end-cap displays in accordance with company merchandising guidelines
• Create engaging, customer-friendly visual displays that highlight key product features and seasonal trends
• Uphold store appearance and visual standards by ensuring aisles, displays, and fixtures are neat, clean, and fully stocked
• Rotate products regularly to ensure freshness, minimize shrink, and enhance the shopping experience
• Support in-store events and wellness promotions by executing display plans and merchandising zones

Leadership & Cross-Department Collaboration

• Provide daily guidance and mentorship to team members responsible for merchandising and inventory support
• Coordinate with receiving, grocery, produce, and brand teams to support a cohesive in-store experience
• Act as a point of contact for visual execution and merchandising best practices at the store level
• Participate in store leadership meetings, contributing insights on merchandising performance and process improvement

Customer Experience & Operational Support

• Assist customers with product location, stock checks, and general product questions
• Promote a safe, clean, and organized work and shopping environment at all times
• Contribute to daily store operations including open/close procedures, promotions setup, and signage compliance
• Perform additional tasks and responsibilities as assigned

Training & Compliance

• Completion of required Lessonly training modules
• Ongoing participation in workshops and brand education sessions to stay current on wellness trends and company initiatives
• Demonstrated commitment to attendance, punctuality, team collaboration, and reliability

Other Duties

• Perform additional tasks and responsibilities as assigned.

Qualifications and Requirements

• 3-5 years of retail or grocery merchandising experience, with leadership or keyholder experience preferred
• Excellent understanding of visual merchandising principles, retail flow, and customer shopping behavior
• Strong organizational skills and the ability to manage multiple merchandising projects simultaneously
• Strong verbal communication and collaboration skills, with the ability to lead by example
• Proficiency with POS systems, handheld inventory tools, and Microsoft Office
• Physically able to lift up to 50 lbs, climb ladders, and stay active throughout the shift
• Flexible availability including evenings, weekends, holidays, and seasonal needs

You’ll Thrive Here If You Are…

• A creative problem-solver who sees merchandising as both a science and an art
• Passionate about product presentation, brand storytelling, and making stores shine
• Energized by team collaboration and cross-functional planning
• Detail-oriented, hands-on, and committed to operational excellence
• Enthusiastic about wellness and the opportunity to help customers discover something new

What We Offer:

• An amazing work environment where collaboration, creativity, and fun are at the heart of everything we do
• Comprehensive medical benefits and a flexible spending account for full-time permanent employees—because we care about your health and well-being
• Exclusive employee discounts on our products—treat yourself while you help others find what they love
• Exciting internal growth opportunities to help you develop your skills, advance your career, and grow within the company
• Career-focused continuing education and development opportunities
• A supportive and inclusive company culture that celebrates individuality, fosters teamwork, and values your contributions
• GoodLife Fitness corporate membership discounts