Business Analyst, HCM Systems - People(s) & Culture - FT Admin

Find Your Spot at Humber

At Humber, we are a vibrant, diverse community of professionals dedicated to providing an exceptional learning experience for our students. Through our strategic vision and exciting new brand Builders of Brilliance, we are co-constructing a new model of polytechnic education for Ontario, Canada, and the world. We are committed to ensuring Humber offers the right programs, with the most effective teaching and learning approaches, to prepare exceptional leaders for our industries and communities.

To achieve our vision, we take finding and developing the right talent very seriously. We offer a collegial, collaborative, inclusive environment in which each individual is supported to grow and bring their best each day.

If you are excited by the prospect of contributing to our vision for learning, if you would like to be part of building a new model of polytechnic education, of ‘building brilliance’, in one of Canada’s preeminent higher education institutions, then here is your opportunity to join our dynamic team.

Job Details:

Position Title: Business Analyst, HCM Systems
Status: Full-Time Administration
Hours: 37.5 hours per week
Faculty/Department: People(s) & Culture, HR Technology & Solutions
Campus/Location: North campus (4 days per week on site minimum)
Minimum Starting Salary: $97,491.00; starting salaries are determined based on qualifications and years of related experience.

About the Business Analyst, HCM Systems Role:

The Business Analyst (BA), HCM Systems is a critical role that connects the business objectives of the People(s) and Culture department with technology solutions by understanding business needs, gathering requirements, and identifying areas for improvement. The BA clarifies, analyzes, and documents operational processes to support the development and delivery of new system features and upgrades. They work closely with both business and technical teams to ensure that solutions meet business requirements, user needs, and support organizational objectives. This role is embedded with business teams and is responsible for designing, building, and developing proof-of-concept technology solutions to scale Humber’s digital footprint for the HCM Systems. The BA helps ensure that technology solutions effectively support Humber’s institutional priorities and improve business processes.

Service Improvement & Optimization

• Provide technical expertise to identify opportunities to improve business processes, systems, and service delivery by leading HCM Systems enhancements (configurations, testing, proof of concept) based on best practice, policy, and compliance.

• Analyze and document current processes, workflows, and HCM system configuration(s) to identify inefficiencies, gaps, and areas for improvement.

• Partnering with operational team(s), recommend practical solutions that improve efficiency, quality, user experience, and overall system performance.

Release Planning & Coordination

• Support the quarterly planning, scheduling, and delivery of system releases/patches to ensure they align with business priorities, technical standards, and policies.

• Develop both a technical and operational impact assessment for quarterly release system upgrades in partnership with operational team(s) to identify changes impacting people, processes, or technology.

• Support Change Management activities related to quarterly technology upgrades (including informing and working with operational teams so they understand how new features impact their work).

Issue Management & Resolution

• Assess the severity, urgency, and operational impact(s) of issues to determine the appropriate response and escalation.

• Escalate critical/high-impact issues when additional support or decision-making is required.

• Support business continuity by identifying temporary workarounds when permanent solutions cannot be implemented immediately.

Stakeholder Collaboration & Communication

• Facilitate meetings, workshops, and requirements-gathering sessions with operational teams to understand how they use HCM Systems, what their business needs are, and discuss technology gaps, limitations, or ideas.

• Build and maintain strong relationships with vendors, operational teams, direct Business Analyst colleagues, and other stakeholders that support the HR Technology & Solutions team.

Business & Operational Support

• Provide operational support when business needs, service issues, or urgent priorities arise while maintaining focus on priorities and deadlines.

• Assist operational teams with investigating and resolving process, system, and workflow issues.

• Assist BA colleagues with urgent requests, escalations, and issue resolution when additional support is required.

About You:
You are passionate about working at Ontario's largest Polytechnic; you thrive on improving productivity and quality that contribute to team success! If this sounds like you, keep reading:

Education

• A four-year degree in Information Systems, Information Technology, Business Analytics, Engineering, or Computer Science.

• Candidates with the equivalency of a combination of 5-7 years Human Resources experience with a focus on HR Technology coupled with education in a related field will be considered.

• Certification in a minimum of one of the follow Oracle HCM modules (Canada Payroll, Core Human Resources, Benefits, Compensation, Absence Management, Time and Labour); an asset would be holding a certification in multiple modules.

Experience/Skills

• Experience supporting, testing and maintenance of Human Resources Information Systems (Oracle Cloud HCM preferred)

• Strong interpersonal and stakeholder management skills, with the ability to build relationships and communicate effectively across technical and operational teams.

• Highly developed presentation and facilitation skills, with the ability to lead meetings, workshops, and discussions, communicate complex information clearly, and effectively guide groups toward consensus and actionable outcomes.

• Prior experience participating in process or system improvement transformations with working knowledge of HR processes and practices would be preferred.

• Strong analytical and problem-solving skills, with the ability to independently assess business and technical requirements, exercise sound judgment, and recommend effective solutions.

• Highly adaptable and technology-savvy, with the ability to learn new applications, systems, and tools, while proactively exploring innovative methods to improve efficiency.

• Strong technical knowledge of HR Systems (Oracle HCM), databases, reporting, data management, and related business processes and workflows.

• Advanced Microsoft Excel skills, including (but not limited to) VLOOKUP/XLOOKUP, PivotTables, data analysis, data validation, and reporting.

At Humber College we don’t just accept difference — we celebrate it! Experience comes in many forms, skills are transferable, and a progressive mindset goes a long way at Humber. If your experience is close to what we’re looking for, consider applying and tell us why you are a great candidate for this job. Find your Spot at Humber!

What's in it for you?

An opportunity to have an impact with a post-secondary institution, poised to do great things.

Diverse, hard-working, committed team of people who care about each other.

Tools and technology that will allow you to succeed at your job.

Amazing perks

Highly supportive work culture

We thank you for your interest in working with Humber Polytechnic. Only applicants selected for an interview will be contacted.

Equity, Diversity, and Inclusion

Humber Polytechnic is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.

Humber supports employment equity. Racialized workers, women, Indigenous workers, LGBTQ2S+ workers and workers with disabilities are encouraged to apply. For the purpose of statistical data collection, applicants are strongly encouraged to voluntarily self-identify. Humber’s diverse workplace also supports Francophone workers and young workers.

Accommodation

Humber Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our Talent Acquisition team will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request.

Anti-Discrimination Statement

At Humber Polytechnic, all forms of discrimination and harassment are prohibited. All employees and applicants have the right to work in an environment that is free from discrimination and harassment. If you need assistance with concerns related to discrimination and harassment, please contact the Office of Human Rights and Harassment ([email protected]).