Business & Community Liaison - Langley, WorkBC

$31.53 to $34.13 per hour. Salary is based on relevant education and experience.

THE ROLE:
The Business & Community Liaison role is to develop, implement and manage the WorkBC Langley Stakeholder Engagement Plan which includes supporting client recruitment as well as community and employer engagement. They will work to enhance WorkBC Langley’s reputation by developing relationships with strategic community partners, attend relevant community events, engage and inform employers, as well as plan and execute relationship building events at the WorkBC Langley Employment Services Centre and other areas around Langley and the Lower Mainland.

RESPONSIBILITIES:
Develops relationships with strategic community partners:
• Builds strategic relationships with agencies, businesses, training institutions, and other stakeholder groups;
• Attends employment related events to promote WorkBC Services, learn about updates to Labour Market information and networks with key stakeholders;
• Maintains professional currency with respect to the principles and foundations of community relations, practices and activities;
• Develops, leads and coordinates special events and initiatives to disseminate information about WorkBC;
• Develop, host and coordinate in-house Employment fairs, attend community employment fairs
• Assists the Centre Manager in executing the WorkBC Marketing Plan as it relates to achieving community relations goals and objectives outlined in the Centre’s annual Business Plan;
• Ensures that they meet or exceed targets set out in the Marketing Plan;
• Works with external contractors to develop a database of community and Centre contacts, interests and opportunities, maintains the database, produces reports;
• Coordinates various meetings, prepares agendas and ensures that minutes and related correspondence are distributed in a timely manner.

Marketing and Communications:
• Liaises with Douglas College’s Marketing and Communications team to develop promotional and communications materials (both internal and external);
• Responsible for creating awareness of WorkBC among potential clients and stakeholders as well as the recruitment of participants;
• Prepares and delivers written communications as required;
• Assists in the development and maintenance of social media and online presence;
• Maintains records of contacts and activities, preparing regular statistical reports regarding Community Relations activities;
• Maintains a variety of paper and electronic records;
• Creates, composes and prepares routine correspondence, memos, letters, and reports.

Additional Duties:
• Participates in the maintenance of Douglas College’s Quality Management System (ISO 9001:2015);
• Performs other duties as assigned.

Do what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best degree-granting colleges even better.

Be a part of an institution where everyone is committed to empowering successful students, creating responsive learning environments, fostering social and environmental responsibility, and supporting healthy learning and work environments.

We offer the opportunity to do what you do best in an inclusive, collaborative and collegial environment. At Douglas, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth, and development, as well as a safe and respectful workplace.

• Transit-accessible campuses
• Hybrid work arrangements for eligible positions
• Competitive salaries
• Excellent Health and Dental Benefits for eligible positions
• Defined-Benefit Pension Plan for eligible positions
• Professional Development opportunities
• Access to our Fitness Centres and Classes

For more benefits information, click here!

TO BE SUCCESSFUL IN THIS ROLE YOU WILL NEED:

• A professional, positive, and energetic attitude;
• Thrive in a fast paced, constantly evolving industry;
• Strong attention to detail with the ability to establish priorities, work to deadlines, and maintain well documented records;
• To manage conflicting goals and be flexible with shifting priorities;
• Maintain a positive environment, working with co-workers and stakeholders within a diverse culture;
• Have personal integrity, initiative, and commitment to professional development;
• Demonstrated ability and experience working in a performance based environment and meeting or exceeding targets set;
• Work effectively as part of an interdisciplinary team in the design, development and delivery of services to ensure program outcomes are met;
• Be adaptable in your approach by adjusting to changes in service delivery models, labour market or participant trends.

Required Qualifications:
• Bachelor’s Degree in a relevant Marketing or Communications field, or an equivalent combination of education, training and marketing experience;
• 5 years demonstrated experience building and maintaining partnerships with stakeholders;
• Strong knowledge of social media platforms and online marketing strategies;
• Demonstrated experience providing customer service and resolving issues;
• Demonstrated experience interpreting and applying policy or legislation;
• Demonstrated knowledge of industry training and apprenticeships and training providers in BC;

This is a full-time contract position (40 hours per week) based at the WorkBC Langley Centre, and requires travel within the lower mainland. Must be able to work flexible shifts. Shifts are typically Mondays-Fridays from 9:00am-5:00pm, but may include occasional evenings until 6:30pm and some weekend work for special events.

Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status.

Interested applicants must submit their application and all required documents online on the Douglas College Career Site [www.douglascollegecareers.ca]. Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying.

This position will remain open until filled.

Please note that successful candidates will be required to provide a copy of their educational credentials and/or transcripts as part of the onboarding process.

At Douglas College, we believe in a personal touch and the importance of genuine interactions. Every application is carefully reviewed by a member of our team without the use of AI tools.