Business Metrics Analyst

At SaskTel, we don't just think big – we innovate and lead the way! We enrich everyday life. We empower people, organizations and communities to reach their full potential. If you're passionate, driven, and ready to make a difference, join our dynamic team and be part of something truly transformative!

Business Metrics Analyst

.

Location: Regina or Saskatoon, SK
Number of Positions: 1
Salary: $30.67 - $44.04 (will be determined based on education and experience)
Type of Position: Permanent Full Time
Closing Date: 11/16/2026

.

JOB SUMMARY
Researches, develops, analyzes, and reports operating benchmarks for the client group and recommends strategies to improve departmental effectiveness. Develops forecasting and modeling tools to identify trends, anomalies and causes, projects impacts and outcomes, and recommends proactive solutions. Provides a centralized source of business metrics for management in order to make sound business decisions.

TYPICAL DUTIES & RESPONSIBILITIES
(Not all inclusive or applicable to all assignments)

1. Researches and evaluates data for the development, analysis, interpretation and reporting of performance indicators, internal benchmarking and opportunities for the client groups.
2. Provides interpretation and understanding of dependencies and interrelationships between internal and external benchmarks and recommends strategies to improve business unit performance at Manager, Director or Vice President level and shares the information with various external industry groups.
3. Researches and designs forecasting and modeling tools and processes for measurement and analysis of operating trends, identifies anomalies, project probable impacts, and recommends corrective actions.
4. Provides strategic operating intelligence and business metrics for client groups for management analysis, decision making and reporting.
5. Researches, develops, designs, implements and maintains internal databases as well as other applications for internal and external customers.
6. Develops requirements and designs in corporate Business Intelligence Tools.
7. Forecasts business metrics, key performance indicators and service levels to inform business decision makers and ensure compliance with corporate strategy.
8. Identifies areas of process improvement in reporting and analysis. Researches, develops and implements new streamlined processes to gain greater operating efficiency of the client group.

QUALIFICATIONS

1. University Degree in one of the following:
A) Administration or Commerce majoring in accounting or finance
B) Arts and Science majoring in economics or math
C) Computer Science
D) Engineering
2. General knowledge of marketing and/or sales principles and techniques, and the ability to apply such principles.
3. Thorough knowledge of database concepts and data modeling with the ability to understand programming concepts.
4. Excellent communication skills, both verbal and written, and the ability to influence and deal effectively with others.
5. Ability to translate data into business terms.
6. Ability to lead, direct, coach, and train others.
7. Thorough knowledge of personal computers, various software packages and computer based applications.
8. Working knowledge of statistical analysis techniques and the ability to practically apply the theories including the ability to analyze data to determine trends.
9. Excellent analytical, problem solving and decision-making skills.
10. Ability to plan and organize in self-directed and team environments.

WORKING CONDITIONS

SPECIFICATIONS

1. Constantly works to deadlines.
2. Manages multiple priorities daily.
3. Delivers frequent presentations to management and employee groups.
4. Occasional in/out of province travel.
5. Works independently as well as in a team.
6. Complies with all safety, health and environmental policies, programs and standards at all times.

PHYSICAL DEMANDS

1. Light effort

ENVIRONMENTAL CONDITIONS

1. Works inside

.

CULTURE AND VALUES

Upholds foundational values of honesty, integrity and respect.

Consistently demonstrates our culture: Think Big (Innovation and Courage), Make a Difference (Commitment and Community), Focus on Experiences (Simplicity and Agility), and working as OneSaskTel Team.

This is an on-site position located at the location(s) above. The successful candidate must be located within the province of Saskatchewan. Out of province/country candidates must be willing to relocate. Flexible work opportunities, in province, may be available.

At SaskTel, we believe in fostering a diverse and inclusive workforce that reflects the customers and communities we serve. We strive to create an environment where all employees feel empowered to contribute their unique perspectives, driving innovation and creativity, while advancing our efforts as Saskatchewan’s leading Information and Communications Technology provider.

As one of Saskatchewan’s Top Employers, we offer rewarding work, competitive salaries, comprehensive health and dental plans, pension plans, flexible work arrangements, paid time off, training & more! For more information on our benefits please click here: SaskTel’s Benefits.

We value diversity as a key aspect of our culture. We are committed to providing equal opportunities for all candidates to participate fully in the recruitment process. If you need any accommodation at any stage of the process, please contact us confidentially at [email protected].