Business Relationship Manager - Waterloo

Career Opportunity

Libro Credit Union is growing!

Join Libro as a Business Relationship Manager in our Waterloo Region

At Libro Credit Union, every employee and every customer are members. Everything we do is about strengthening financial well-being for a better tomorrow.

As a Certified B Corporation©, we use business as a force for good. That means:

• Empowering people to live their most fulfilled lives.
• Supporting businesses and communities to thrive.
• Caring for the planet and economic growth through sustainable practices.
  
  

Libro invests in our employee’s development and career ambitions. We value candidates who are accountable, courageous, inclusive, driven to perform and have a passion for supporting people, local business and communities in strengthening their financial well-being.

We are currently hiring a Business Relationship Manager to support a portfolio in our Waterloo Region. This job posting is for an existing vacancy.

The Role: The Business Relationship Manager (BRM) is a critical role within Libro Credit Union, responsible for managing and growing a portfolio of business Members by delivering comprehensive financial solutions. The BRM acts as a trusted advisor to local businesses and agricultural producers, addressing both their business and personal banking needs.

This role is central to supporting the growth and financial well-being of Members by providing tailored financial solutions, bringing in specialist support where needed, and fostering long-term, value-based relationships. The BRM will proactively engage with local businesses and agricultural producers with lending, deposit, and cash management needs generally ranging between $250,000 and $2.5 million. Success in this role requires deep local market knowledge, a strong business development mindset, and the ability to build and maintain relationships with centers of influence within the community.

Compensation

Base salary: $79,725 annually

This role also participates in Libro's sales compensation program. Target total compensation is $113,608 annually based on achievement of 100% of sales targets, with total compensation of up to $147,491 based on achievement of applicable sales targets.

If you are selected to move forward in the process, the HR Talent Specialist will share further details.

Key Responsibilities

• Proactively develop, manage, and grow a portfolio of business Members across various sectors, including small to medium-sized businesses and agricultural producers.
• Provide comprehensive financial solutions for both business and personal banking needs.
• Act as a trusted advisor, building long-term, value-driven relationships.
• Expand Libro's presence by networking with local business owners, industry associations, and centers of influence.
• Analyze business financials to identify lending, cash management, and deposit opportunities.
• Structure and deliver tailored financing solutions.
• Collaborate with internal specialists in financial planning, insurance, cash management, and legacy planning.
• Maintain a high level of credit risk knowledge.
• Engage in the local business and agricultural community to build visibility and foster new business opportunities.
• Attend industry events and participate in local business associations.
• Promote Libro’s mission and values through community involvement.
• Monitor and manage the health of the portfolio, minimizing credit risk.
• Provide ongoing financial advice to Members.
• Lead business renewal discussions and ensure financial solutions remain aligned with Member goals.
  
  

What We’re Looking For

• Diploma or Bachelor's degree in business, finance, agriculture, or a related field.
• 3+ years of experience in business banking, relationship management, or commercial lending.
• Proven experience managing a diverse business portfolio.
• Strong business development experience.
• Experience in credit underwriting, loan structuring, and financial analysis.
• Financial Planning or Credit Risk designation (e.g., PFP, CSC, or equivalent) preferred.
• Experience in agricultural financing or rural economic development preferred.
• Established connections within the local business or agricultural community preferred.
• Strong credit analysis and financial structuring skills.
• Excellent communication, negotiation, and relationship management skills.
• Entrepreneurial mindset, highly proactive and results-driven.
• A passion for helping people grow their financial well-being.
• Display Libro’s values of Accountability, Courage, High Performance and Inclusive Mindset.
  
  

We Offer Total Reward Programs to Set You Up for Success In & Outside of Work:

• Competitive salaries, benefit packages, pension plans, & incentive programs, that value your dedication.
• Generous vacation time.
• Employee wellness program, Employee & Family Assistance Program, fitness club discounts, technology offers, travel and entertainment deals.
• Dedicated staff banking specialists to support strengthening your own financial well-being! Staff accounts and staff rates on products and services.
• We believe in developing internal talent. Unlock your potential with tuition assistance and opportunities for advancement.
  
  

If you're passionate about helping your community, interested in being part of a remarkable team, and want to do your part to strengthen financial well-being for a better tomorrow - we want to hear from you!

Libro Credit Union is committed to a safe, healthy, and inclusive workplace that values differences and treats everyone with respect. We are dedicated to a recruitment process that is fully accessible to all candidates. If you require accommodation or support at any stage, contact us to let us know how we can help.