Cafe Server

Company Description

We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996.

While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn is based on our visionary leadership, the spirit of our people, and the unwavering passion of our teams. Together we deliver the highest service standards in an engaging and supportive work environment.

Discover why working at the Wickaninnish Inn will transform your career and give you an opportunity to explore the Pacific Northwest.

Join our Restaurant Team as a Café Server, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel & Leisure’s World’s Best Hotels.

We are dedicated to fostering a culture of belonging where every individual is appreciated and valued for who they are. We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities.

As a Café Server you will:

• Ensure efficient and personalized guest service meeting AAA 4 & 5 Diamond Standards is delivered at all times.
• Prepare and serve Barista style coffees.
• Describe food & beverages to The Pointe Restaurant standards.
• Ensure all allergies and dietary requests are managed.
• Assist with the preparation of Driftwood Cafe for ensuing shifts.
• Have knowledge of Silverware Point of Sale system.
• Stock and manage inventory levels.
• Work with appropriate food handling guidelines.
• Balance cash-outs.

The Wickaninnish Inn is committed to the principles of equality and diversity in the workplace. We aim to hire the best candidate for the position based on their qualifications and merit in terms of knowledge, skills, and experience.

Our ideal candidate will embody the West Coast culture, while still being committed to the art of hospitality and pursuit of excellence. They will have:

• The willingness to learn and be constantly challenged to grow with the service team.
• Previous restaurant serving experience.
• An appreciation of customer service and attention to detail.
• Professionalism and positive attitude in every aspect of the position.
• Consistent punctuality and dedication.
• The ability to successfully work alone and/or in a team environment.
• Self-motivation to continually advance your knowledge about our food and beverage offerings.
• A calm, polite and approachable demeanour.
• A desire to contribute exciting and innovative ideas towards the ongoing improvement of The Pointe Restaurant and the Wickaninnish Inn as a whole.
• A valid Serving it Right certification.
• The ability to make a commitment to the position for a mutually understood and agreed upon period of time.

Salary/Wage: $18.25 per hour

Additional Information

A good relationship is built upon mutual and reciprocal appreciation. We value the time and experience you bring to your work.

By submitting an application, you are attesting that the information given is accurate. As we receive a high volume of e-mails, we are only able to respond directly to you if your resume and interests align with our currently available positions.