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Publié il y a 11 jours

Call Center Operator

@ Jumbo Interactive

Calgary, Alberta

16,30 $/hContrat
Postuler
SIGNAUX

En bref

Jumbo Interactive is hiring a contract Call Centre Operator for its Winter Lottery campaigns, a fixed-term project running from November 16 to April 17 at $16.30 per hour, with possible extension. The role takes lottery ticket orders by phone, enters and verifies purchaser data, processes mail-in orders and answers customer inquiries.

Salaire :

16,30 $ de l’heure

Responsabilités :

  • Prendre les appels de commandes de billets de loterie
  • Saisir et vérifier les données des acheteurs
  • Ouvrir, trier et traiter le courrier des commandes
  • Répondre aux demandes des clients et faire des appels de rappel

Résumé des exigences :

  • Excellent service à la clientèle
  • Habiletés de vente
  • Expérience antérieure en centre d'appels
  • Dactylographie rapide et efficace
  • Flexibilité et fiabilité

Outils et compétences

Source et dates

Site carrière / système de candidatures · teamtailor

Date publiée par l’employeur
2026-10-29
Première détection par notre source
2026-10-29
Mise à jour du dossier source
2026-11-02

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineService à la clientèle
SaisonnierOui
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Jumbo Interactive

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

We deliver consumer lotteries, fundraising technology and lottery management services all over the world.

Description complète de l’entreprise

Developing & operating the world's best lottery experiences, Jumbo is a dedicated and proven outcome-focused lottery enabler, providing lotteries with the tools needed to succeed and grow their returns. We provide the ultimate digital solution to powering lotteries large and small. Find Your Freedom - Jumbo is a leading digital retailer of both national jackpot lotteries and charity lotteries. We utilise the latest technology to craft an engaging and entertaining purchase experience for our customers across a range of digital platforms Founded in 1995, Jumbo Interactive has helped fund many government social initiatives such as hospitals, schools and veteran care via government duties generated by our lottery sales. The Company continues to drive growth in the lottery industry via our innovative technology while also upholding the highest standard of industry service and responsibility. This growth has not only benefited our lottery partners and suppliers, but also thousands of Jumbo Interactive shareholders around the world.

Abonnés LinkedIn
6 439
Personnes associées sur LinkedIn
161
Bureaux déclarés
  • 135 Coronation Dr, Level 11, Milton, Queensland 4064, AU
  • Manchester, GB
Catégories d’activité
  • Information Technology
  • Retail
Autres noms enregistrés
  • Jumbo Interactive
  • Jumbo Interactive Limited
Spécialités
  • ecommerce
  • lottery management
  • Saas & Managed Services
  • Lottery Retailing
  • and Lotteries
Le profil indique une agence de recrutement
Non
Investissement total déclaré
0

La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.

Developing & operating the world's best lottery experiences, Jumbo is a dedicated and proven outcome-focused lottery enabler, providing lotteries with the tools needed to succeed and grow their returns. We provide the ultimate digital solution to powering lotteries large and small. Find Your Freedom - Jumbo is a leading digital retailer of both national jackpot lotteries and charity lotteries. We utilise the latest…

ChampValeur
SecteurSoftware Development
Taille201-500 employees
Siège socialMilton, Queensland
Type d’organisationPublic Company
Fondée en1995
Spécialitésecommercelottery managementSaas & Managed ServicesLottery Retailingand Lotteries
Offres sur Jobsy13
LinkedInVoir la page
Description

Call Center Operator

About Stride

Stride is a full-service lottery and fundraising organization that helps charitable and non-profit organizations generate revenue through professionally managed lottery programs across Canada.

For more than 30 years, Stride has brought together the strategy, marketing, technology, customer service, finance, operations, regulatory expertise, and project management required to plan, launch, and operate successful lottery campaigns. We work with foundations, healthcare organizations, and other mission-driven organizations to generate significant funding for healthcare initiatives, research, and community services.

Call Centre Operator

We are looking to hire numerous employees to join our Call Centre for our upcoming Winter Lottery campaigns. We are ideally looking for people who can commence from November 16th,2026 for a fixed-term project until April 17th,2026. These roles pay $16.30hr with a potential for contract extension beyond this.

What will you be doing?

The Call Centre Operator is the front-line voice of our lottery projects and provides the initial impression to lottery supporters. Operators will take calls for lottery ticket orders, enter purchaser data into the system, verify the data entered, open incoming mail orders, and complete data entry for mail-in orders.

In addition, the role will:

  • Answer phones and respond to customer inquiries.

  • Complete data entry and verify customer lottery ticket order information.

  • Provide ticket purchasers with lottery campaign information as detailed in the project reference binder.

  • Complete Freshdesk support tickets for customer service inquiries.

  • Courtesy Outbound reminder calls.

  • Assist with opening, reviewing, and sorting incoming lottery ticket mail orders.

  • Assist with filing as requested

  • Other duties as assigned.

What skills we would we like you to have:

  • Outstanding customer service skills

  • Exceptional selling skills

  • Previous call centre experience

  • Flexibility, adaptability and reliability

  • Strong problem-solving skills

  • Ability to type quickly and efficiently

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