Calypso - Director of Food & Beverage (27)

Calypso is Canada’s biggest and best waterpark facility. Located in the Eastern Ontario region, halfway between Ottawa and Montreal, it's the summertime fun place to be!

Job Title

Director Food & Beverage

Term

Permanent, Full time

Location

Limoges, Ontario, Canada

(Just east of Ottawa, ON)

About Us

Calypso is Canada’s biggest and best waterpark facility. Calypso is located in the Eastern Ontario region, just east of Ottawa.

The park opened its doors to the public on June 7, 2010. A 100-acre facility, the theme park represents a total investment of $65 million and stands out among its competitors through its sheer size and the number of its state-of-the-art attractions.

Calypso Waterpark features a wide variety of attractions for people of all ages: 35 slides, 100 water games and 2 theme rivers! It is also home to the largest wavepool in the country!

Each season, Calypso welcomes thousands of families to enjoy our unique thrilling water adventures and provides employment for over 600 seasonal workers.

Have a look at us www.calypsopark.com

Reports To

General Manager

Description

THE OPPORTUNITY

Calypso Theme Waterpark is a seasonal operation that hosts hundreds of thousands of visitors each summer. A key part of the guest experience is the service and variety they receive from our Food & Beverage sector. This is a unique opportunity for someone seeking an impactful career in the food business.

THE JOB

The Food & Beverage (F&B) Director is responsible for the strategic leadership and operational management of all food and beverage outlets across the water park. This includes quick-service restaurants, bars, catering, concessions, vending, and special events. The F&B Director ensures an exceptional guest experience while achieving profitability, quality, safety, and service standards consistent with the park’s brand values.

OPERATIONAL LEADERSHIP

• Oversee daily operations of all F&B outlets, ensuring high efficiency, consistency, and guest satisfaction.
• Develop and execute seasonal menus, promotions, and pricing strategies aligned with guest preferences
• Implement effective scheduling, training, and performance management for F&B managers, supervisors, and team members.
• Ensure strict adherence to food safety, sanitation, and health regulations (e.g., EOHU).
• Monitor inventory levels, purchasing, and vendor relations to control costs and reduce waste.

FINANCIAL MANAGEMENT

• Develop and manage the F&B budget, forecasting revenues, labor costs, and cost of goods sold.
• Analyze financial performance reports and implement strategies to improve profitability.
• Drive revenue growth through upselling, menu optimization, and innovative offerings.

GUEST EXPERIENCE & QUALITY CONTROL

• Ensure consistent delivery of high-quality food and service across all venues.
• Respond to guest feedback and implement service recovery strategies when necessary.
• Partner with Marketing and Guest Services to support park events, seasonal promotions, and group catering.

TEAM DEVELOPMENT & CULTURE

• Recruit, train, and mentor F&B leadership staff to foster a culture of hospitality, accountability, and teamwork.
• Lead pre-season training and onboarding for seasonal staff.
• Promote a positive, safe, and inclusive work environment.

SAFETY & COMPLIANCE

• Maintain compliance with all food handling, liquor licensing, and occupational safety regulations.
• Conduct regular audits and inspections of food preparation, storage, and service areas.
• Ensure proper maintenance of equipment and cleanliness in all F&B facilities.

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Other Requirements:

• Availability to work weekends, holidays, and extended hours during peak season.
• Food Safe and Smart Serve certification preferred.

Qualifications

EDUCATION & EXPERIENCE

• Bachelor’s degree in Hospitality Management, Business Administration, or related field (preferred).
• Minimum 3-5 years of progressive food & beverage management experience, ideally in theme parks, sorts, or high-volume leisure venues.
• Proven track record in leading large teams and multi-unit operations.

SKILLS & COMPETENCIES

• Strong financial acumen and analytical skills.
• Excellent leadership, communication, and organizational abilities.
• Proficiency with POS and inventory management systems.
• Experience using Accesso is an asset.
• Creative and strategic thinker with a guest-first mindset.
• Ability to thrive in a fast-paced, seasonal, and dynamic environment.

Physical Requirements

• Ability to stand and walk for extended periods.
• Capable of lifting up to 25 lbs occasionally.
• Comfortable working outdoors in various weather conditions.

Compensation & Benefits

• Competitive salary
• Group benefits

Use of Artificial Intelligence in Our Recruitment Process

We use AI tools within Dayforce to assist with résumé parsing, job description creation, candidate screening, scoring, ranking, interview scheduling, and communication. These tools also support anonymized screening to reduce bias.

AI outputs are informational only and do not determine final terms of employment. No hiring decision is made by AI alone; all candidate selections and offers are made by human recruiters and hiring managers.

Candidates are encouraged to verify any AI-generated information. Questions or concerns about our use of AI? Please contact the Calypso HR team at: [email protected]

We are committed to fairness, transparency, and compliance with all applicable Canadian human rights laws, privacy legislation (including PIPEDA and Québec’s private-sector privacy law), and emerging requirements under the Artificial Intelligence and Data Act (AIDA).

EQUAL OPPORTUNITY EMPLOYER

CALYPSO WATERPARK IS A DRUG FREE WORKPLACE