Campus & Career Services Assistant

When you join Okanagan College, you’re joining a team that’s transforming lives and communities.

Every course you create, every student you support and every connection you build, it all matters.

Be a part of a vibrant campus community, where the work you do every day truly makes a difference.

Desired Start Date: December 1, 2026
Position End Date: October 12, 2028
Salary Range: $26.92 - $30.74 hourly
Bargaining Unit: Support
Appointment Type: Non-Regular Full-Time
Schedule: Typical hours of work are 8:30 a.m. to 4:30 p.m., Monday to Friday. However, due to the nature of this position, flexibility is required. Alternate hours and days, including evenings and weekends, may be necessary to meet operational needs such as events and special activities.
Posting Closing Date: November 22, 2026

Shortlisted internal candidates must notify the current Support Staff Bargaining Chairperson and People Services if they want a Union Observer during interviews and final selection of candidates.

Your Opportunity

• Under the general supervision of the Campus Administrator, the position provides exceptional client service to community on campus, employers, renters, licensees, OC employees, prospective and current students and other stakeholders. With a comprehensive knowledge of Okanagan College, campus services including testing services, event services, career services including Work Integrated Learning (WIL) and career development services, and College policies and regulations, this position receives, responds, and refers inquiries about Campus and Career Services; provides event and services logistical and data support; maintains and updates campus, event, testing and WIL records in accordance with Okanagan College policies and procedures; provides cashier services for testing services and event rental payments, and provides clerical and administrative support to the Community Engagement & Careers Department.

Functions and Duties

• Interacts with community members, employers, renters, licensees, OC employees, prospective and current students and provides service information on Okanagan College campus and career services either by telephone, electronically or face-to-face.
• Responds promptly and accurately to inquiries, concerns and requests about campus and career services, including direction of requests and unresolved issues to designated resources.
• Makes appropriate referrals to the internal college community, external partners, and agencies as required.
• Engages with community members, employers, renters, licensees, OC employees, prospective and current students with respect, inclusion, and professionalism.
• Assesses data and documentation to verify, track, and correct required information for service-level, college, and provincial reports. Collects data and prepares statistical reports; prepares background information for program development and funding proposals; communicates with grant funding partners as needed.
• Assists prospective and registered students and other stakeholders in navigating the Okanagan College website with particular attention paid to the Career Hub webpages and apps.
• Advises community members, employers, renters, licensees, OC employees, prospective and current students on service information guidelines, processes, and requirements.
• Collects data and prepares statistical reports; prepares background information for program development and funding proposals; communicates with grant funding partners as needed.
• Produces, prints, and distributes official Okanagan College and departmental documents and reports.
• Provides campus and career services including accepting and processing payments, (account adjustments (ie. refunds), internal and external room rentals, testing fees, and other fees).
• Completes and audits cashier sessions and prepares bank deposits.
• Liaises with various internal departments and external stakeholders.
• Provides a variety of administrative, office, and support services for the Community Engagement & Careers department services areas. Monitoring equipment and supplies, typing, photocopying, proofreading scanning, filing, sorting and distributing mail, coordinating courier services, maintaining departmental forms, updating SALTO cards, processing internal and external room rentals, etc.
• Reviews policies and monitors procedures and processes that support the efficiency and effectiveness of the Community Engagement & Careers department; recommends changes and improvements as needed; ensures that students, College employees and employers adhere to departmental policies and procedures.
• Process payment vouchers, journal entry transfers, invoices, honoraria, requests to purchase, and other related financial documents.
• Provides the Community Engagement & Careers department assistance in the creation and delivery of materials as appropriate, and the delivery of internal and external events.
• Assists in the coordination of a variety of external and internal student tests including the scheduling, invigilation, and supervision of internal and external testing (accommodated exams, entrance tests, exam invigilation).
• Provides campus services position backup as assigned.
• Performs other duties as assigned.

Education and Experience

• Graduation from a two-year post-secondary program in a related field is required. A minimum of one year of related job experience is required.

Skills and Abilities

• Exceptional customer service and interpersonal skills
• Effective conflict resolution skills and ability to resolve sensitive issues
• Exceptional listening and professional communication skills, focused on tact and diplomacy
• Must possess excellent written and verbal communication skills
• Superior attention to detail and accuracy
• Excellent computer skills with proficiency using Microsoft Office (Word, Excel, PowerPoint, Teams and Outlook)
• Working knowledge and experience with student record systems, including the ability to generate and analyze complex database reports
• Able to interpret and operationalize policies and processes
• Demonstrated aptitude for learning and working with new systems, and changes in technology
• Demonstrated initiative, creative problem-solver with the ability to exercise good judgment

Our Values

• Students first: Creating meaningful life-long educational opportunities of the highest quality for alumni, current, and future students is at the heart of everything we do.
• Community: We are one College. We enthusiastically embrace the opportunity to work with, learn from, and support everyone we encounter collaboratively and collegially.
• Respect: We welcome, embrace, and celebrate that which make us unique in creating an environment in which every individual is valued, affirming our commitment to human dignity for all.
• Courage: We are courageous in our actions in areas that contribute to positive change in our communities and beyond. We have the courage to be vulnerable. We are truthful, sincere, and act ethically with honesty and fairness.
• Relationships: We steward meaningful relationships built on a foundation of reciprocity. We are compassionate, empathic, and care for the holistic well-being of students, employees, community members, and the land.
• Distinction: We choose activities in which we can achieve excellence and positively impact society.

Okanagan College is committed to increasing the equitable and inclusive participation of marginalized people in all aspects of college life. We welcome and encourage applications from Indigenous Peoples, Black People, members of racialized groups/visible minorities, people with disabilities and people with diverse gender identities or expressions. People with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, [email protected].