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(CAN) Associé au comptoir du service à la clientèle

@ Wal-Mart Canada Corp

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Lévis, Québec

Temps partiel
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En bref

Wal-Mart Canada Corp is hiring a part-time Customer Service Desk Associate at its Lévis, Quebec store. The role handles refunds, returns, sales tax-exempt records and merchandise checks at the front end, with a flexible schedule including evenings, weekends and holidays. Starting pay is $18.75 per hour.

Responsabilités :

  • Traiter les remboursements et retours selon les procédures
  • Aider les clients avec questions et directions
  • Tenir à jour les dossiers d'exemption de taxes
  • Envoyer les marchandises endommagées aux réclamations
  • Vérifier les articles retournés et leur numérisation

Résumé des exigences :

  • Être âgé de 16 ans ou plus
  • Être disponible pour soirs, fins de semaine et congés
  • Intérêt pour le service à la clientèle en milieu rapide
  • Capacité à rester debout et à soulever jusqu'à 20 lb
Source et dates

Site carrière / système de candidatures · workday

Date publiée par l’employeur
2026-11-11
Première détection par notre source
2026-11-12
Mise à jour du dossier source
2026-11-12

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineService à la clientèle
Horairejour, soir, jours fériés, fins de semaine
Déplacementsavion : aucun · route : aucun
Milieu de travailMagasin
PositionAssis et debout
Exigences physiquesphysique modéré · soulever 50 lb · ordinateur faible
LanguesEnglish, French

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Wal-Mart Canada Corp

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ChampValeur
Offres sur Jobsy4 316
Description

Position Summary...

Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver friendly and professional customer service, represent Walmart’s values at the front end, and support smooth store operations by following company policies and procedures. As a key point of contact for customers, you help maintain security and accuracy while contributing to a positive and efficient shopping experience. This position is ideal for individuals seeking an engaging role in customer service or retail.

What you'll do...

Refunds and Returns

Follows Company procedures when processing refunds and returns and completes all required forms accurately.

Customer Service Desk Support

Helps customers with refunds, exchanges, questions, and directions in a friendly and professional manner.

Sales Tax and Records

Keeps sales tax‑exempt records accurate and up to date by following Company guidelines.

Claims and Merchandise Handling

Sends damaged merchandise to Claims for processing and checks returned items against refund slips before placing them back on the sales floor.

Scanning and Accuracy

Ensures all items are scanned correctly before being returned to the sales floor to support pricing and inventory accuracy.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

Potential Challenges in This Role

High Task Volume in a Fast-Paced Environment

  • Manages overnight hours effectively and planning accordingly to stay energized and focused.
  • Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
  • Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

  • Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
  • Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

Why You’ll Enjoy Working Here

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

By living these values, we create a supportive workplace where associates can thrive—and we deliver on our promise to help customers Save money. Live better.

The minimum rate of pay for this position starts from $18.75.

‎

Le taux horaire minimum pour ce poste débute à 18.75.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1200 BOUL ALPHONSE-DESJARDINS, LEVIS, QC G6V 6Y8, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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