Publié il y a 26 jours
(CAN) Associé au comptoir du service à la clientèle
@ Wal-Mart Canada Corp
Joliette, Québec
En bref
Wal-Mart Canada Corp is hiring a full-time Customer Service Desk Associate at its Joliette, Quebec store. The role handles refunds, returns, customer questions and merchandise checks at the front end. The posting states a minimum pay rate starting at $18.75 and a flexible schedule that includes evenings, weekends and holidays.
Responsabilités :
- Traiter les remboursements et les retours selon les procédures
- Aider les clients au comptoir de service à la clientèle
- Tenir à jour les dossiers d'exemption de taxes de vente
- Envoyer la marchandise endommagée aux réclamations
- Vérifier les articles retournés avant de les remettre en rayon
Résumé des exigences :
- Être âgé de 16 ans ou plus
- Être disponible pour des quarts variés, incluant soirs, fins de semaine et congés
- Capacité à travailler dans un environnement rapide
- Capacité à rester debout longtemps et à soulever jusqu'à 20 lb, occasionnellement 50 lb
Outils et compétences
Source et dates
Site carrière / système de candidatures · workday
- Date publiée par l’employeur
- 2026-10-16
- Première détection par notre source
- 2026-10-17
- Mise à jour du dossier source
- 2026-11-07
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Heures par semaine | 40 (estimé) |
| Horaire | jour, soir, jours fériés, fins de semaine |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Magasin |
| Position | Assis et debout |
| Exigences physiques | physique modéré · soulever 50 lb · ordinateur faible |
| Langues | English, French |
| Candidatures encouragées | Personnes handicapées |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Wal-Mart Canada Corp
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 4 338 |
Position Summary...
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver friendly and professional customer service, represent Walmart’s values at the front end, and support smooth store operations by following company policies and procedures. As a key point of contact for customers, you help maintain security and accuracy while contributing to a positive and efficient shopping experience. This position is ideal for individuals seeking an engaging role in customer service or retail.What you'll do...
Refunds and Returns
Follows Company procedures when processing refunds and returns and completes all required forms accurately.
Customer Service Desk Support
Helps customers with refunds, exchanges, questions, and directions in a friendly and professional manner.
Sales Tax and Records
Keeps sales tax‑exempt records accurate and up to date by following Company guidelines.
Claims and Merchandise Handling
Sends damaged merchandise to Claims for processing and checks returned items against refund slips before placing them back on the sales floor.
Scanning and Accuracy
Ensures all items are scanned correctly before being returned to the sales floor to support pricing and inventory accuracy.
Flexibility (Availability/Work Schedule)
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.
Potential Challenges in This Role
High Task Volume in a Fast-Paced Environment
- Manages overnight hours effectively and planning accordingly to stay energized and focused.
- Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
- Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.
Physical Demands
- Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
- Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.
Why You’ll Enjoy Working Here
Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.
Appreciation for Your Efforts
Your contributions are recognized and valued.
Career Growth Opportunities
Build your skills and advance your career with us.
Meaningful Impact
Take pride in helping customers save money and live better.
By living these values, we create a supportive workplace where associates can thrive—and we deliver on our promise to help customers Save money. Live better.
The minimum rate of pay for this position starts from $18.75.
Le taux horaire minimum pour ce poste débute à 18.75.ㅤ
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Age – 16 or olderPreferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
1505 BOUL FIRESTONE, JOLIETTE, QC J6E 9E5, CanadaAre you currently a Walmart associate?
Please login to your Workday account and use the Find Jobs report to apply for this job.
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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.
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