Première détection par notre source: à l’instant
Canadian Public Sector Engagement Delivery Leader
@ Salesforce Partner Canada
Toronto, Ontario
SIGNAUX
En bref
Salesforce Partner Canada is hiring a full-time Canadian Public Sector Engagement Delivery Leader to run complex, enterprise-level Salesforce implementation programs. The role leads cross-functional program teams, serves as the primary customer interface, and manages scope, delivery, budget and value reporting. Applicants must be Canadian citizens and eligible for a Canadian Government Security Clearance; preferred locations are Ottawa, Toronto or Vancouver.
Responsabilités :
- Lead the overall program team and customer engagement
- Build and manage project plans, timelines and budgets
- Facilitate requirements gathering and UAT with end users
- Report program health, KPIs and value realization to executives
- Manage resource utilization and timesheet approvals
Résumé des exigences :
- 10+ years project and program management in consulting
- 7+ years managing Salesforce engagements preferred
- Experience leading teams of up to 75+ people
- Proven management of budgets of at least $15M
- Canadian citizen eligible for Government Security Clearance
- Salesforce certifications strongly preferred
Outils et compétences
Source et dates
Type de source non vérifié · apify-linkedin
- Date publiée par l’employeur
- Non fourni
- Première détection par notre source
- 2026-11-15
- Mise à jour du dossier source
- 2026-11-15
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Senior |
| Domaine | Opérations |
| Expérience | 10 an(s) et plus |
| Gestion d’équipe | Oui |
| Heures par semaine | 40 (estimé) |
| Déplacements | avion : minimes · route : minimes |
| Milieu de travail | Chez les clients, Bureau |
| Position | Assis et debout |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Cote de sécurité | Autre cote |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Salesforce Partner Canada
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 7 |
Description
Description
Job Description
Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.
Your Impact
Job Description
Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.
- Please Note: Applicants must be Canadian Citizens**
Your Impact
- Serve as the overall Leader of the program team and exhibit excellent leadership skills in forming a team, ensuring strong communication channels, giving clarity, motivation and direction to the team throughout the engagement.
- Be the primary customer interface and perform program management activities that ensures adherence to Salesforce methodology and project gates and governance.
- Build and lead project plans; supervise and review project progress and timelines; adjust schedules and plans as needed; ensure on time and on budget delivery of projects and identify and resolve issues to ensure project success.
- Supervise utilization of project resources in alignment with resource allocation and budget. This includes on time entry and approvals for project timesheets.
- Able to lead multiple projects supporting a program or account, requiring complex cross-functional teamwork and management at the program level.
- Facilitate requirements gathering and assist with crafting project deliverables, and Salesforce documentation as needed.
- Being an extension to the account team to extend the Salesforce footprint.
- Participate in end to end implementation planning including project management, risk & issue management, communication and business organisational change.
- Facilitate User Acceptance Testing with business end users including coordination and user acceptance sign-off.
- 10+ years in project and program management, focused on delivering for external clients in a consulting environment.
- 7+ years managing Salesforce engagements strongly preferred
- 5+ years experience supporting the Public Sector vertical in Professional Services, preferred.
- Ability to balance the business and technical requirements to produce a project plan and collaborate to acquire the information, such as estimates, as input to the project plan.
- Demonstrated project management skills, with direct responsibility for running project teams, up to 75+ people, budget and schedule.
- Demonstrated ability to have difficult conversations.
- Proven history of delivering high quality results on schedule and within budget, managing a budget of at least $15Mil.
- Outstanding and effective interpersonal skills; along with strong communication skills both verbal and written.
- Ability to work effectively in a fast paced, high energy, team-oriented environment.
- Available to travel regionally and occasionally internationally depending on customer needs.
- Experience in managing large-scale transformation engagements with US Federal clients.
- Ability to rapidly build senior-level credibility with the Customer in a true partnership relationship
- Ability to lead large and/or enterprise-wide engagements, facilitate meetings, create action plans, mentor teams of junior team members and effectively manage client escalations.
- Ability to lead high powered client workshops and effectively tailor messaging based on the audience and subject matter
- Salesforce.com Certifications (Admin, Service, Experience, etc.) strongly preferred
- Salesforce Agentblazer Innovator preferred
- Build and Empower Teams: Leading, motivating, and holding accountable project and internal/external team members in a matrixed organization. Fostering a culture of collaboration and continuous improvement.
- Influence and Communicate: Act as the primary communicator for the program, taking project level details and aggregating up to provide clear and concise updates to multiple levels of leadership, including executive sponsors.
- Program Health Reporting: Defining and tracking key performance indicators (KPIs) to measure program success and health.
- Value Realization Reporting: Support creation of the business case/ROI aligned with the required data driven metrics for objectively measuring outcome attainment
- Location Preferences: Ottawa, Toronto or Vancouver
- Reliability Clearance: Requires providing 5 years of verifiable work and residence history, generally from within Canada.
- Secret Clearance: Requires providing 10 years of verifiable work and residence history, generally from within Canada
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