Case Manager - COAST (Contract) (83-26)

INTERNAL/EXTERNAL POSTING OPEN UNTIL NOVEMBER 25, 2026, AT 4PM
CASE MANAGER – COAST (Contract) (83-26)
COMMUNITY OUTREACH AND SUPPORT TEAM

Job Status: Contract to December 2027
Hours of Work: 35 hours per week
Base office: Parry Sound
Competition #: 83-26

Purpose of the Position: The Community Outreach and Support Team (COAST) provides intensive
case management and assertive community treatment for people with serious mental illness. The Case
Manager with the COAST team is responsible for carrying out case management, psychosocial
rehabilitation, crisis intervention and treatment for individuals living with mental illness. This team
member has clinical skills and experiences to assess, plan, develop, coordinate, and provide treatment,
rehabilitation, and support services with clients with severe and persistent mental illness under the
clinical supervision of the team leader.

Requirements of the Position:
• Bachelor’s degree in a human service/health science discipline relevant to the position.
Equivalency may be considered for a combination of educational experiences. Examples of
equivalency include;

Mental Health related diploma with relevant work experience PLUS registration with a
regulated health professional college
• One year of experience working with persons diagnosed with mental illness and/or developmental
disability and/or substance use issues preferred, plus experience in providing one or more of the
following;
o supportive counselling
o case management
o crisis intervention
• Be able to manage internal and external relationships, possess and demonstrate empathy and
compassion, to be aware of emotional intelligence, conflict resolution, and the understanding of
the feelings, ideas and beliefs of others.
• Familiarity with the Residential Tenancy Act.
• Indigenous Cultural Awareness and Education is a requirement
• Bilingual in French is an asset.
• Ability to communicate effectively, both oral and in writing.
• Tolerance of and ability to handle a heavy workload and competing demands and high risk
situations.
• Ability to use and learn new technology (computers, software programs, phones,
printer/scanners, alarm/security systems etc.).
• May be required to transport staff and/or clients of the Agency and therefore you are to hold a
valid Ontario G or G2 driver’s license, have a reliable means of transportation and appropriate
insurance for work purposes on your vehicle with a minimum of $1,000,000 in liability coverage.
• Willingness to workdays/evenings (including weekends and statutory holidays)

Salary scale: $29.85 to $39.09 per hour commensurate with qualifications and experience
Benefits: Comprehensive benefit plan and enrolment in a Registered Retirement Plan with HOOPP
where contributions start on date of hire.

You are invited to submit your application by Wednesday, November 25, 2026, at 4:00pm by quoting
competition 83-26 to:
The Hiring Committee
Canadian Mental Health Association, Muskoka-Parry Sound Branch
173-202 Manitoba Street
Bracebridge, Ontario P1L 1S3
Telephone (705) 645-2262, Online: CMHA MPS Careers

Canadian Mental Health Association Muskoka – Parry Sound (CMHAMPS) is an equal opportunity
employer, and we value the importance of diversity, dignity and worth of every individual in the
workplace.
Qualified consumers/survivors and/or family members are encouraged to apply
We retain all applications submitted for one year after the closing date of this posting for consideration in
any future postings.
As part of our commitment to Accessibility, if you wish this information in a different format, please
contact our office at 705-645-2262 or email [email protected].
If you are contacted regarding a job opportunity, please let us know prior to the interview if you require
accommodation.
We thank all applicants but only those selected for an interview will be contacted.