Case Manager, Non-Occupational

This position is 100% in-office.

We are seeking a Case Manager, Non-Occupational Claims to join our BPA team in Mississauga.

If you are an experienced Disability Management professional or have a keen interest in health, wellness, and disability management plus enjoy working in a team environment, we encourage you to apply.

The Case Manager, Non-Occupational Claims will:

• Review disability claims to determine fitness for work and ongoing eligibility and entitlement to benefits based on medical documentation, job demands, and contractual provisions

• In collaboration with the client and treatment providers, develop and implement case management plans focused on recovery and timely return to work

• Conduct regular assessments to understand the client’s ongoing functional abilities, recovery, and treatment needs

• Proactively develop and coordinate RTW programs

• Identify barriers impacting recovery or RTW and coordinate expedited health care or rehabilitation services

• Prepare and coordinate the transition of cases to Long Term Disability, as required

To be successful as a Case Manager, Non-Occupational Claims with BPA, you will need:

• A Bachelor’s degree or diploma in a health-related field or disability management (CDMP); and

• A minimum three years experience in a disability claims adjudication or case management

• Strong understanding of medical and mental health conditions and treatments

• Excellent written and verbal communication abilities
• The ability to multi-task, work under pressure and meet deadlines.
• Strong computer skills and experience with claims and disability management systems

• Strong assessment and decision-making skills

• Strong customer service focus

• To be highly organized with strong attention to detail

• Strong analytical and problem-solving skills

• The ability to prioritize and multi-task in a fast-paced environment

• Demonstrate ability to respond effectively to challenging and time-sensitive situations

• The ability to maintain a high degree of confidentiality in handling confidential medical information

• The ability to effectively manage and resolve conflict

• Excellent written and verbal communication skills

• Computer literacy – MS Word, Excel, Outlook, etc.

• Fluency in Portuguese, Spanish, and/or Italian (both written and verbal) is an asset

What's in it for you:

• Learn by working alongside our experts
• Extended health care and dental benefits
• A retirement savings plan with company contributions
• A suite of Health & Wellness offerings
• Mental Health programs and support for you and your family
• Assistance for the completion of industry designations
• Competitive compensation

At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders.

About BPA:

BPA is a division of People Corporation and has served members and beneficiaries in their local communities since 1958. BPA is dedicated to providing a superior benefits experience to our members, businesses, and trusts in the local communities in which they live and operate.

Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to [email protected]

Salary Range

The base salary for this position is between $55,000 - $70,000 annually.