Casual Patient Watch Security Officer - Dartmouth General

Role Overview

In healthcare, safety and empathy go hand in hand. As a Casual Patient Watch Security Officer, you will provide a vital safety net for vulnerable patients in healthcare facilities. Your primary focus is continuous, one-on-one observation to ensure patients remain safe, calm, and supported during their hospital stay.

When patient watch duties are not actively required, you will support general facility security operations. This includes patrolling hospital grounds, monitoring access points, assisting visitors, and helping clinical teams maintain a safe, respectful environment. This position offers flexible, on-call work for individuals who are reliable, attentive, and passionate about supporting their local community.

Compensation and Benefits

Pay Rate: $20.50 per hour

• Paid vacation

• On-demand daily pay options for flexible access to earnings

• Company-paid Nova Scotia Security License

• Free uniforms provided, including a dry cleaning and tailoring allowance

• Fully covered specialty training program (UOF/MOAB) with a six-month commitment

• Clear pathways for internal advancement and professional development

What Success Looks Like

Success in this role means maintaining constant visual awareness, treating every patient with dignity, and acting as a dependable presence for healthcare staff. You will help build a peaceful environment where clinical teams can focus on healing.

Patient Observation and Safety Duties

• Maintain direct, continuous observation of assigned patients to prevent self-harm, falls, or injury.

• Monitor changes in patient behavior and communicate concerns promptly to medical and security staff.

• Use calm, empathetic verbal communication to reassure patients and de-escalate stressful situations.

• Follow clinical instructions, hospital safety protocols, and privacy standards at all times.

• Maintain accurate, timely written records of observations and incidents.

General Healthcare Security Duties

• Patrol hospital hallways, entrances, parking areas, and grounds to deter safety hazards.

• Control facility access points to ensure restricted areas remain secure.

• Greet patients, visitors, and staff, providing helpful direction and courteous customer service.

• Respond to emergency codes, security calls, and fire alarms alongside hospital leadership and emergency services.

• Complete clear, factual daily activity reports and incident logs.

Schedule and Mobility

This is a casual, on-call position designed to cover operational needs. Hours and shift availability vary depending on hospital demand.

• Shift Types: Variable shifts including days, evenings, nights, and weekends.

• Location: Dartmouth General Hospital

Qualifications and Requirements

Must-Have Requirements

• High School Diploma or GED.

• Valid driver's license and consistent access to a personal vehicle.

• Eligibility to obtain a Nova Scotia Security License.

• Valid Intermediate First Aid and CPR Level C certification from a CSA-approved provider.

• Fluent spoken and written English skills for clear report writing and emergency response.

• Ability to hold or complete Use of Force (UOF) and Management of Aggressive Behavior (MOAB) certifications prior to start.

Nice-to-Have Qualifications

• Prior experience in security, customer service, healthcare, or related public safety roles.

Training and Certification Details

Use of Force (UOF) and Management of Aggressive Behavior (MOAB) certifications are required for this role. If you do not currently hold these certifications, training is provided prior to onboarding. While the prerequisite training hours are unpaid, the full cost of the courses is covered by the company with a six-month availability commitment.

Why Join Our Team?

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.
We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Ready to Apply?

If you are a dependable, observant individual looking for a meaningful way to support healthcare teams and community members, we encourage you to apply. Submit your application today to connect with our recruitment team.