Certified Dental Assistant, Forensic Psychiatric Hospital - Coquitlam, BC

Certified Dental Assistant BC Mental Health & Substance Use Services Coquitlam, BC

This Regular, Part-time (0.40 FTE) opportunity is with the Forensic Psychiatric Hospital.

What is the Forensic Psychiatric Hospital?

The Forensic Psychiatric Hospital (FPH) is a 190-bed secure facility located in Coquitlam, B.C., on the traditional, ancestral, and unceded core territory of the kwikwəƛ̓əm First Nation (Kwikwetlem). We treat people who have been found not criminally responsible for a crime or unfit to stand trial due to a mental health disorder. We deliver services to patients using the “Clinical Program Model,” which aims to deliver high-quality care to meet the specific needs of patients and is currently the best practice in health care.

Watch this video to learn about working with BC Mental Health and Substance Use Services!

What you’ll do

Participates in management of patients with medical compromise and with possible exposure to medical risk; performs all chair-side duties, maintains infection control, and coordinates booking for Dentistry. Assists the Dentist with screening of patients and assessment of dental needs to set priorities for dental visits; schedules appointments by contacting medical and dental laboratories to see if work is complete; contacts units and community services and arranges appointments in the dental clinic.
Prepares and sets up instruments, equipment and supplies required for dental work such as cleansing instruments and dressings, cleansing and polishing removable prosthesis, and preparing restorative bases and filling materials.
Exposes and processes analogue and digital diagnostic quality dental radiographs. Takes dental impressions and prepares study models. Performs intra-oral procedures such as cleaning and polishing teeth, delivering fluoride carriers to patients, and applying desensitizing agents and fissure sealants. Performs procedures during dental treatment such as passing instruments to dentist, mixing restorative materials, assists dentist with applications and suctions during treatment.
Positions patients for dental work, explains the dental work procedures and oral hygiene instructions, and answers related questions. Evaluates mouth cleaning effectiveness and demonstrates preventative techniques to inpatients and outpatients.
Communicates with Dentist and a variety of departments including hospital units, Consult Services and external agencies as necessary to adjust appointment schedules, while ensuring that patient care is not jeopardized.
Ensures patient charts are requested for patient appointments; checks patient chart and treatment plan for completeness, and files treatment plans alphabetically.
Maintains patient records and checks for completeness and accuracy of dental and medical health records. Boxes and files study models, files photographs, dictation, reports, letters and laboratory reports until further follow up is required by the Dentist. Completes required reports by methods such as recording workload statistics, filling in forms, and distributing information as required in accordance with established procedures.
Maintains levels of dental supplies, linen, stores and pharmacy supplies in accordance with established levels by counting stock and completing requisitions to ensure an adequate supply of materials is on hand;
Reports equipment malfunctions, performs minor repairs and maintenance on dental equipment such as changing light bulbs, and arranges for repair by following established routine service procedures.
Fosters a culture of patient and staff safety by assuming responsibility for security of immediate work area by completing routine security checks and maintaining security protocols.
Performs other related duties as assigned.

What you bring

Qualifications

Graduation from a recognized Certified Dental Assistant program plus one (1) year’s recent, related experience or an equivalent combination of education, training and experience.
Current registration and licensure as a Certified Dental Assistant as required under the Dentist Act.
Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within healthcare settings. This involves recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
Demonstrated knowledge and understanding of legislative obligations and provincial commitments within BCMHSUS contexts found in the foundational documents including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study, BC Human Rights Code, Anti-racism Data Act and how they intersect across the health care system.

Core Competencies

Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated leadership in breaking down barriers and ensuring an environment of belonging. Embed Indigenous Cultural Safety and Humility into all aspects of work. This means creating an environment where Indigenous patients feel respected, valued, and understood. Foster trust through respectful communication, active listening, and honoring equity-deserving people's perspectives on health and wellness. Commit to ongoing education and training on Indigenous health issues, cultural safety, and DEI principles. Participate in workshops, cultural immersion experiences, and continuous professional development to stay informed and responsive to equity-deserving groups. Provide patient-centred care that respects Indigenous ways of knowing and healing, respects BIPOC experiences and world views ensuring that care plans are culturally relevant and holistic.
Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

Skills & Knowledge

Ability to communicate effectively both verbally and in writing.
Ability to deal with others effectively
Physical ability to perform the duties of the position
Ability to organize work.
Ability to operate related equipment.
Demonstrates a commitment to beginning and continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees. Access to professional development opportunities through our 2,000+ in-house courses including a range of experience level, profession-specific, or other essential training on Indigenous Cultural Safety; Indigenous-specific anti-racism; Diversity, Equity, Inclusion and accessibility, mental health and well-being, and more. Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources. Annual statutory holidays (13) with generous vacation entitlement and accruement. PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular , Part-Time (0.40 FTE) Wage: $31.19/hour Location: 70 Colony Farm Road, Coquitlam, BC V3C 5X9 Hours of Work: Wednesday and Friday; 0730-1530 Requisition # 204931E

** Please indicate in your cover letter why you are interested in joining our team at the Forensic Psychiatric Hospital!

What we do

BC Mental Health & Substance Use Services (BCMHSUS) cares for people with complex mental health and substance use challenges.

BCMHSUS program is part of the Provincial Health Services Authority (PHSA).

PHSA plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

PHSA and BCMHSUS are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at [email protected].

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

Attention current employees of PHSA:

You must apply via your internal profile at http://internaljobs.phsa.ca.

The internal job posting expires on October 6, 2026 and will no longer be accessible. If the internal job posting has expired, please e-mail [email protected] with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting.

If you have not yet set up an internal profile, please e-mail [email protected] with your PHSA employee ID number to obtain your temporary password. Our business hours are Monday-Friday 8:30am-4:30pm, excluding Statutory Holidays and a Help Desk Representative will respond to you with 1-2 business days.

If you are not a current employee of PHSA and require assistance with your application, please contact the External Careers team at [email protected].