Chief Site Reliability Developer

A career as a Chief Site Reliability Developer in the Technology Delivery and Wealth Management team at National Bank means acting as a specialist in the reliability, resilience and operational excellence of critical platforms. This job allows you to have a concrete impact on the stability and performance of our services, thanks to your expertise in software engineering, automation and cloud technologies.
Your job

• Define and evolve reliability engineering practices to ensure the availability, resiliency, and performance of critical services.


• Design and guide architecture decisions to improve the scalability, fault tolerance, and recoverability of technology solutions.


• Develop and promote automation of deployments, operations, incident management, and recovery processes to maximize operational efficiency.


• Establish and evolve observability, monitoring, logging, traceability, and operational intelligence capabilities to ensure proactive management of environments.


• Act as a consultant during major incidents, lead root cause analyses and contribute to the continuous improvement of services and engineering practices.


• Accompany, influence and support technical teams by promoting knowledge sharing, the adoption of best practices and the development of expertise.

Your teamThe IT Delivery and Wealth Management Vice-Presidency is made up of more than 400 specialists who work in an agile, proactive and collaborative manner to seize opportunities, stay on the cutting edge of technology and continuously improve processes.

Within the Technology Delivery and Wealth Management sector, you will be part of a team of passionate experts who contribute to the stability, performance and evolution of the Bank's strategic platforms. You will report to the Chief Technology Officer and collaborate with several partners in development, infrastructure, security and architecture. Our team stands out for its culture of collaboration, innovation and continuous improvement. We aim to offer you maximum flexibility to promote your quality of life. This translates into a hybrid work environment, as well as a flexible and adaptable schedule.

The Bank values continuous development and internal mobility. Our personalized training programs, based on learning in action, allow you to master your craft and develop new areas of expertise. Tools such as the Data Academy, language training, the Harvard Learning Center and coaching and mentoring support are available to you at all times.

Prerequisites

• Bachelor's degree in a relevant field and ten years of experience in software engineering, or any other combination of education and experience deemed equivalent.


• Significant experience in site reliability engineering, cloud technologies (AWS), distributed systems and large-scale platform operations.


• Proficiency in Kubernetes, containerization, infrastructure as code, continuous integration and continuous deployment pipelines, and automation.


• Experience in observability, monitoring (Datadog and Splunk), logging, traceability and operational intelligence solutions.


• Strong knowledge of programming and software development with technologies such as Java, Python, Go or equivalent.


• Experience in incident management, disaster recovery, operational risk management, and improving platform resiliency.

Languages: French, English
Reason to require this language: you will need to discuss frequently with our service providers or partners who speak a language other than French.
Required skills: Agentic Systems, Automation, Banking, Datadog, DevOps, Infrastructure as Code, Java, Kubernetes, Python, Site Reliability, Solution Design, Splunk, System Observability, Teamwork, Wealth Management

Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

* Health and wellness program, including many options
* Flexible group insurance
* Generous pension plan
* Employee Share Ownership Plan
* Employee and family assistance program
* Preferential banking services
* Involvement in community initiatives
* Telemedicine service
* Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment
We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Join us!