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Publié il y a 14 jours

Client Advisor, Miu Miu Vancouver Holt Renfrew

@ Prada Group

Vancouver, Colombie-Britannique

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En bref

Prada Group is hiring a Client Advisor for Miu Miu at Holt Renfrew in Vancouver to welcome luxury clients, build lasting relationships and drive individual and team sales. The role covers in-store service, CRM data capture, cross-selling and upkeep of the shop floor and visual displays.

Responsabilités :

  • Welcome and serve luxury customers in store
  • Capture customer data in the company CRM
  • Cross-sell with all departments to meet sales targets
  • Maintain shop floor and visual display standards
  • Deal with customer complaints and help prevent theft

Résumé des exigences :

  • Passion for selling and luxury fashion
  • Experience building long-lasting client relationships
  • Excellent communication and interpersonal skills
  • English required, other languages an asset
  • Knowledge of fashion trends and the managed product category

Outils et compétences

Source et dates

Site carrière / système de candidatures · successfactors

Date publiée par l’employeur
2026-10-27
Première détection par notre source
2026-10-08
Mise à jour du dossier source
2026-10-31

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

DomaineVentes
Déplacementsavion : aucun · route : aucun
Milieu de travailMagasin
PositionSurtout debout
Exigences physiquesphysique faible · ordinateur modéré
LanguesEnglish

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Prada Group

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Description complète de l’entreprise

Pioneer of a dialogue with contemporary society across diverse cultural spheres and an influential leader in luxury fashion, Prada Group founds its identity on essential values such as creative independence, transformation, and sustainable development, offering its brands a shared vision to interpret and express their spirit. The Group owns some of the world’s most prestigious luxury brands, Prada, Miu Miu, Church's, Car Shoe, Versace, the historic Pasticceria Marchesi and Luna Rossa, and works constantly to enhance their value by increasing their visibility and appeal. The Group designs, manufactures and distributes ready-to-wear collections, leather goods and footwear in more than 70 countries through a network of 843 stores as well as e-commerce channels, selected e-tailers and department stores around the world. The Group, which also operates in the eyewear and beauty sector through licensing agreements, has 25 owned factories and 17,901 employees (at December 31, 2025, including Versace). Prada S.p.A. is listed on the Hong Kong Stock Exchange as 1913.

Abonnés LinkedIn
1 985 435
Personnes associées sur LinkedIn
12 213
Bureaux déclarés
  • Via Antonio Fogazzaro, 28, Milan , Milan 20135, IT
Catégories d’activité
  • Apparel
  • Brand Marketing
  • Consumer Goods
  • E-Commerce
  • Eyewear
  • Fashion
  • Jewelry
  • Lifestyle
  • Manufacturing
  • Retail
  • Retail Technology
  • Shoes
  • Consumer Product Manufacturing
Autres noms enregistrés
  • Prada Group
Le profil indique une agence de recrutement
Non
Investissement total déclaré
0

La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.

Pioneer of a dialogue with contemporary society across diverse cultural spheres and an influential leader in luxury fashion, Prada Group founds its identity on essential values such as creative independence, transformation, and sustainable development, offering its brands a shared vision to interpret and express their spirit. The Group owns some of the world’s most prestigious luxury brands, Prada, Miu Miu…

ChampValeur
SecteurRetail Luxury Goods and Jewelry
Taille10,001+ employees
Siège socialMilan , Milan
Type d’organisationPublic Company
Offres sur Jobsy5
LinkedInVoir la page
Description

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.

JOB PURPOSE

To be the “ambassador” who convey and promote the Brand philosophy and Values to the final Clients guiding them into the world of the Brands. As such, to be responsible to maximize the individual and team sales, providing an extraordinary and memorable luxury customer experience placing the Client above all, discovering their needs and expectations, fostering meaningful relationships and developing their Brand loyalty.

RESPONSIBILITIES

  • Place the Customer at the center, creating a welcoming environment and striving to meet their every need and request, providing them with an excellence service in accordance to the “client journey ceremony”.
  • Capture Customer data into the Company CRM with the purpose of connecting to the client, maintaining and developing the relationships to offer a personalized approach and develop future opportunities.
  • Embrace and promote the Omni Channel mindset.
  • Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment, embracing Diversity and inclusion values.
  • Welcome and serve the customer providing an excellent in-store experience at all times.
  • Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs.
  • Ensure to be up-to-date knowing fashion trends and competitors.
  • Prove Brand and product knowledge.
  • Deal effectively with customer complaints by liaising with the line manager when necessary.
  • Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures.
  • Contribute to ensure a high level of security and is attentive to prevent product thefts.

KNOWLEDGE AND SKILLS

Passion for selling and stores

Curiosity and interest in luxury/fashion, art and design

Experience of building a long-lasting relationship with clients

Being able to work in team as well as alone

Excellent communication and interpersonal skills

Ambition, resilience, self motivation, result driven and problem solving

Passion and knowledge of the managed product category

English is a must other languages are a plus

#LI-SA1

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.

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