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Client Care Representative (Full-Time) - Kelowna BC

@ Handyman Connection of Kelowna

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Kelowna, Colombie-Britannique

24–27 $/hTemps plein3+ ans d’expérience
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SIGNAUX

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Handyman Connection of Kelowna is hiring a full-time Client Care Representative to handle customer service, scheduling, billing and office operations. The role involves coordinating projects from intake to completion and making independent decisions when supervisors are unavailable. The posting states a $24-$27 hourly wage, Monday to Friday daytime hours, and benefits after probation.

Salaire :

24 $–27 $ de l’heure

Responsabilités :

  • Provide friendly customer support and appointment scheduling
  • Handle billing, follow-ups and office tasks
  • Coordinate projects from intake to completion
  • Make independent decisions when supervisors are unavailable

Résumé des exigences :

  • 3 to 5 years in customer service or office administration
  • Strong phone and written communication
  • Proficiency in Outlook, Excel, Word and CRM systems
  • Strong independent judgment

Outils et compétences

Microsoft OutlookMicrosoft ExcelMicrosoft WordCRM system
Source et dates

Type de source non vérifié · careerplug

Date publiée par l’employeur
2026-11-09
Première détection par notre source
2026-11-09
Mise à jour du dossier source
2026-11-09

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauIntermédiaire
DomaineService à la clientèle
Expérience3 an(s) et plus
Heures par semaine40
Horairejour
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish
Avantages mentionnésFormation payée

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Handyman Connection of Kelowna

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

One Call. One Connection. Our Vision is to be the Lifetime Connection for all our customers'​ home improvement needs.

Description complète de l’entreprise

At Handyman Connection, we focus on one thing: consistent delivery of first-class craftsmanship and superior customer service. It’s that simple. Whatever your home improvement project – whether you need something installed, built, repaired or maintained – we have the experts to get the job done right, every time. Homeowners trust Handyman Connection to consistently deliver on our promise. Because we’re not just proud of our workmanship – we guarantee it. CORE PURPOSE: The relentless pursuit of building meaningful, lifetime relationships. CORE COMPETENCY: To consistently connect skilled service professionals to customers with a variety of small to medium home improvement needs at the local level. OUR VISION: To be the Lifetime Connection for all of our customers'​ home improvement needs. CORE VALUES: Deliver on Our Commitments; Respect the Connections; Have Price in What We Do; Practice Continuous Improvement

Abonnés LinkedIn
4 463
Personnes associées sur LinkedIn
417
Bureaux déclarés
  • 11115 Kenwood Rd., Cincinnati, OH 45242, US
Catégories d’activité
  • Home Improvement
  • Facility Management
Autres noms enregistrés
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  • Handyman Connection
Spécialités
  • Repair
  • replace
  • install
  • remodel
  • maintain
  • plumbing
  • electrical
  • tile
  • flooring
  • painting
  • doors
  • windows
  • fencing
  • decks
  • aging in place
  • carpentry
  • shelves & storage
  • and drywall
Le profil indique une agence de recrutement
Non
Investissement total déclaré
0

La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.

Toutes ses offres Site Web

At Handyman Connection, we focus on one thing: consistent delivery of first-class craftsmanship and superior customer service. It’s that simple. Whatever your home improvement project – whether you need something installed, built, repaired or maintained – we have the experts to get the job done right, every time. Homeowners trust Handyman Connection to consistently deliver on our promise. Because we’re not just…

ChampValeur
SecteurConstruction
Taille2-10 employees
Siège socialCincinnati, OH
Type d’organisationPrivately Held
Fondée en1990
SpécialitésRepairreplaceinstallremodelmaintainplumbingelectricaltileflooringpainting
Offres sur Jobsy26
LinkedInVoir la page
Description

Client Care Representative (Full-Time) – Kelowna British Columbia

Handyman Connection of Kelowna is a well-established, locally owned family business providing home repair and renovation services Vernon to Penticton. We are growing and looking to add a Client Care Representative to support our office, customers, and team of skilled craftsmen.

We’re looking for someone who is not only excellent with customers, but also comfortable making independent decisions and keeping things moving when management is busy or off-site. If you enjoy being the “go-to person,” this role is for you.

What You’ll Get

· $24-27/hour starting wage (based on experience)

· Supportive training and onboarding

· Positive, family-oriented workplace

· Consistent daytime schedule (no evenings or weekends)

What You’ll Do

· Provide friendly and professional customer support

· Schedule appointments and coordinate projects

· Manage billing, follow-ups, and office tasks

· Prioritize multiple tasks in a fast-paced environment

· Use good judgment to resolve issues independently

What You Bring

· 3–5 years of experience in customer service or office administration

· Strong communication skills (phone and written)

· Good Microsoft Office and computer skills

· Ability to stay organized and self-directed

· Positive attitude and willingness to pitch in

What We Offer

· $24.00–$27.00/hour starting wage (depending on experience)

· Monday–Friday, traditional business hours

· Small, professional office with a family-friendly atmosphere

· Comprehensive training and ongoing support

· Benefits after the probationary period

· Business-casual environment

Key Responsibilities

· Deliver exceptional, friendly customer service

· Independently manage day-to-day office operations and make reasonable decisions when supervisors are unavailable

· Coordinate schedules, manage job tracking, and support staff and customers

· Handle billing, follow-ups, communication, and project coordination

· Manage multiple priorities in a fast-paced setting

· See small projects through from intake to completion

Qualifications

· 3–5 years experience in customer service, office administration, or call-center environments (required)

· Strong verbal and written communication skills

· Confident with Microsoft Outlook, Excel, Word, and CRM systems

· Positive, professional, people-oriented personality

· Strong independent judgment, ability to resolve issues without escalation

· Experience in home improvement or trades (asset, not required)

If you’re looking for a long-term role with a great local team, apply today and join us at Handyman Connection of Kelowna.

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