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Publié il y a 6 jours

Client service associate

@ Dialectica

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Montréal, Québec

Temps plein
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En bref

Dialectica is hiring a full-time client service associate to act as a knowledge broker between clients and industry experts. The role involves reviewing client briefs, researching industries and companies, and reaching out by phone, LinkedIn and email to screen and connect experts. The posting describes a fast-paced sales-oriented track toward management and performance-based compensation.

Responsabilités :

  • Review client briefs and research industries and companies
  • Reach out to experts by phone, LinkedIn and email
  • Screen experts for relevance and quality before client connections
  • Work on several client projects at once

Résumé des exigences :

  • Bachelor's degree or higher in any field
  • 0-3 years of work experience
  • Fluent verbal and written English
  • Extracurricular leadership record
  • Strong interest in the business world
  • Client service mentality

Outils et compétences

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Source et dates

Type de source non vérifié · apify-linkedin

Date publiée par l’employeur
2026-11-04
Première détection par notre source
2026-11-10
Mise à jour du dossier source
2026-11-10

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineService à la clientèle
Heures par semaine40 (estimé)
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish
FormationBaccalauréat (exigé)

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Dialectica

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ChampValeur
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Description

About The Role

As an Associate in the Client Service Team, you will act as a knowledge broker between our clients and industry experts. Your role is to partner with our clients to understand their knowledge gaps and identify experts with the most relevant experience and knowledge that can address them. One day you could be connecting a private equity firm with experts to better understand the sub-Saharan African telecommunications market, while the next day assisting a strategy consultancy looking into the growth outlook for solar energy in the Middle East.

You will need to think critically and fast, conduct high-level research into industries and companies, and identify the best experts ensuring they have the most relevant experience and knowledge to address our clients’ questions. You will spend a reasonable amount of time reaching out to potential experts via phone and email to assess whether they possess the relevant experience and knowledge, before connecting them with our clients. Working on multiple client projects at once, you will quickly develop core skills in sales, time management & prioritization, negotiation, and professional communication skills.

Your Key Responsibilities Will Include

  • Reviewing client project briefs to understand their knowledge gaps and conduct high level industry and company research to identify the most relevant experts
  • Utilizing phone, LinkedIn, and email outreach to connect with experts
  • Critically screening experts for their suitability and relevance to address a client’s needs with an emphasis on quality

The Client Service team

The Client Service team is the revenue epicenter of our business. A career in the Client Service team at Dialectica is more than just a job; it’s an opportunity to build an accelerated career, unlock competitive performance compensation, and develop key core skills across an array of competencies in sales, professional communications, client relationship management, project management, account management, and people management. Hard work, drive, and commitment to delivering value will put you on track to develop into a Manager at an accelerated rate.

Requirements

Our future Dialectica team member has:

  • 0-3 years of work experience
  • Academic achievement gained in any undergraduate field (Bachelor’s degree or higher)
  • Fluency in English is a must, both verbal and written
  • Participation in extracurricular activities with proven records of leadership
  • Strong interest and passion for the business world
  • A development mentality to view setbacks and short term challenges as learning opportunities for growth
  • A client service mentality, which means you are committed to go beyond

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