Client Services Representative

Westbank Animal Care Hospital is looking to add a full time Customer Service Representative (CSR) to our team.

Located in the heart of Westbank BC, we are a fast-paced veterinary hospital.We pride ourselves on providing exceptional client and patient care, while also focusing on maintaining a welcoming, professional workplace where our team can thrive.

This position involves supporting our team in various aspects of the hospital including:
- Greeting clients and their pets with a friendly and welcoming demeanor
- Answering phone calls, scheduling appointments, and managing the front desk
- Assisting with billing and processing payments
- Maintaining accurate records and files
- Coordinating communication between clients, veterinarians, and staff
- Keeping the reception area clean and organized

The successful applicant will have:

-Previous experience in customer service
- Strong communication and interpersonal skills
- The ability to multitask in a fast-paced environment
- Proficiency in basic computer skills

- Previous experience in a veterinary clinic is preferred but not required

- Must be available for evening and Saturday shifts

We Offer:

-Salary ranging from$20-22 per hour depending on experience.

- RRSP matching

-Extended health care

- Health and wellness allowance

- Paid continuing education

- Uniform allowance

Please submit resumes to [email protected]

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At NVA Canada, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:

- We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com

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