Clinical Assistant

Job Description

Entity: WELL Health Clinic Network Inc.

Job Title: Clinical Assistant

Location: WELL Health Halton clinic, Halton, ON

Job Class: Part-Time

Salary Range: $19.00 – $20.00 CAD per hour

About the Company

WELL Health Technologies is an innovative technology-enabled healthcare company whose overarching objective is to positively impact health outcomes by leveraging technology to empower and support healthcare practitioners and their patients and is publicly traded on the Toronto Stock Exchange under the symbol "WELL." As the largest clinic network in Canada, operating under the WELL Health Clinic Network brand, we currently have 220+ clinics across the country. Our team includes over 3,400 WELL Care Providers, facilitating more than 4.2 million patient interactions each year. Our clinics offer a diverse range of services, including walk-in appointments, family medicine, internal medicine, Kinesiology, sleep apnea treatment, botox procedures, and women’s health services.The company has built a comprehensive practitioner enablement platform which includes digital Electronic Medical Records (EMR), practice management software, practitioner enablement tools, telehealth platforms, digital health apps that extend the features of EMRs, billing and Revenue Cycle Management (RCM) solutions, patient engagement technologies, clinic optimization tools, data protection solutions and more. The platform empowers healthcare providers with digital healthcare products, tools, and services designed to enhance the delivery of care, and improve their patients’ healthcare experience and health outcomes. For more information about the companies, visit; www.well.company, wellclinics.ca

Position Summary

We are seeking a Clinical Assistant to provide support to our Primary Care Physicians and clinical team. This role is responsible for coordinating patient flow, preparing examination rooms, and assisting physicians with clinical procedures. The ideal candidate will thrive in a fast-paced clinical environment and demonstrate strong attention to detail, professionalism, and compassionate patient care.

What you will be doing

• Ensure exam rooms are clean, stocked, and prepared at the beginning and end of each day.
• Escort patients to exam rooms and prepare them for physician assessment.
• Provide excellent customer service to all patients, ensuring comfort and confidentiality.
• Take patient vitals, dip urine, and administer injections as delegated by a physician.
• Collect and send samples and lab requisitions accurately and in a timely manner.
• Collaborate with office staff on paperwork, referrals, and test result coordination.
• Liaise with patients regarding INR instructions and test results when delegated by a physician.
• Clean, disinfect, and autoclave medical instruments in compliance with clinical safety standards.
• Maintain medical supply inventory and ensure consistent availability of required items.
• Ensure patient confidentiality and compliance with privacy regulations.
• Use the Electronic Medical Record (EMR) daily to document patient interactions and manage data efficiently.

You have

• Post-secondary education in the medical field (RPN) or equivalent work-related experience.
• International Medical Graduate (IMG) background is an asset.
• 2–3 years of work experience in a primary care environment.
• Previous experience using Electronic Medical Records (EMR).
• Strong attention to detail and the ability to detect errors quickly.
• Excellent communication and interpersonal skills, with a mature and professional approach to customer service.
• Ability to work effectively under pressure in a high-volume clinical setting.
• Proficiency in patient triage and identifying clinical emergencies.

The salary for this position falls within a defined range and will be determined based on several factors, including the candidate’s experience, qualifications, skills, and the needs of the organization. At WELL, we are committed to fair and equitable compensation and aim to provide a competitive salary that reflects the value and expertise of the successful candidate.

WELL is committed to fostering a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and lived experience. We strive to create an environment where differences are valued and contribute to our collective success – this is the WELL Way.

WELL has been independently certified as a Great Place to Work® by the Great Place to Work Institute® Canada. This recognition reflects our commitment to building a workplace culture rooted in trust, inclusivity, and employee well-being. It also aligns with our Healthy Place to Work pillar and the priorities outlined in our annual Sustainability Impact Report: https://well.company/sustainability-impact-report/#esg-heart

Want Read more about us: https://stories.well.company/