Clinical Nurse Specialist

Ross Memorial Hospital (RMH) is an active, acute-care community hospital located in the heart of the City of Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology, operates a dialysis unit, and is renowned for its mental health programs and restorative seniors care. The Ross family takes pride in providing compassionate, quality patient care.

Position Summary

As a member of an interprofessional team, reporting to the Manager of Patient Flow, the RN Care Coordinator provides patient-centered care, supporting patients transitioning from hospital to home. The care coordinator supports the assessment, planning, implementation, and evaluation of care for assigned patients. The care coordinator practices within scope in accordance with the College of Nurses of Ontario standards, Hospital policies, and Patient Care Service guidelines.

The care coordinator delivers safe, compassionate, and evidence-informed care while contributing to patient safety, continuity of care, and collaborative practice. This role with Ross Memorial Hospital to Home is partially within the community; the care coordinator will provide home visits to patients enrolled in the program.

As a member of an interdisciplinary team, the coordinator supports the day-to-day operations of Patient Flow and the Ross Memorial Hospital to Home program. This role acts as a liaison between frontline team members and leadership, and is responsible for administrative coordination, data collection and management, and operational support.

This role is essential to the smooth functioning of daily activities, resource allocation, and provides vital support to facilitate seamless program operations. Acting as a liaison among clinicians, hospital departments and external partners, the coordinator facilitates communication and collaboration across teams to maintain high standards of community-based program care. Additionally, this position plays a key role in assessing patient’s care needs to return home, coordinating care, and contributing to initiatives that enhance clinical workflows and operational efficiency.

This RMH position will work with GEM nurses, social workers, Unit Team Leaders and other internal and external partners to support the RMH Home First Philosophy and Seniors Friendly Initiatives.

The Hospital to Home Department is currently seeking a Permanent Full-Time Clinical Nurse Specialist Navigator to join their healthcare team.

Effective Date: November 16, 2026

Essential Qualifications

· Registration with the College of Nurses of Ontario as a Registered Nurse is required
· Experience working in geriatrics and/or rehabilitation required
· A minimum of five (5) years’ experience in a related field is required
· Advanced computer skills in word processing and spreadsheet software is required
· Demonstrated leadership and project coordination experience is required, including the ability to organize program operations, manage competing priorities, facilitate collaboration across internal and external partners, and support workflow or quality improvement initiatives.
· Must be able to meet the physical and emotional responsibilities of the role, including standing and walking for extended periods, frequent and repetitive pushing, pulling, bending, and lifting up to 50 pounds, as well as safely operating equipment.
· Ability to meet the physical demands of the position, as outlined in the Physical Demands Analysis (PDA).
· Demonstrates proficiency in written and verbal communication, with strong interprofessional and organizational skills.
· Provides excellent customer service and contributes to positively to teamwork and collaborative working relationships
· Effectively prioritizes workload, adapts to changing priorities and remains composed in fast-paced or stressful environments.
· Works independently with sound judgement, while remaining flexible to meet departmental and organizational needs
· Demonstrates understanding of, and commitment to equity, diversity, inclusion and psychological safety
· Upholds professionalism, ethical conduct, confidentiality, and respectful interactions.
· Uses required technology and digital tools effectively and demonstrates a willingness to learn new systems.
· Contributes to a culture of safety and continuous improvement by identifying risks, following safe work practices and supporting quality initiatives
· Demonstrates a commitment to ongoing professional and personal development through continuous learning and reflective practice
· Must have access to a reliable vehicle and the ability to travel within the community as required

Preferred Qualifications

· A baccalaureate degree in a relevant subject (preferred)
· Experience in home care including training in the Inter RAI- HC assessment is preferred

Hours of Work

Must be available to work 12 hours day shifts from Monday to Sunday. Shifts and hours may change according to departmental requirements and as per the ONA Collective Agreement.

Employment Equity

Ross Memorial Hospital is committed to meeting the needs of persons with disabilities. Accommodation will be provided throughout the hiring process at the request of the applicant.

Employees must meet expectations for appropriate, respectful and professional conduct, as set out in the RMH Code of Conduct.