Publié il y a 2 mois
Clinical Patient Advisor
@ LASIK MD
Surrey, Colombie-Britannique
En bref
LASIK MD is hiring a Clinical Patient Advisor in Surrey, BC, a permanent full-time role of 32 to 40 hours a week. The advisor meets prospective patients after their pre-operative assessment, explains vision correction options and pricing, and books surgery dates. Pay is $22.16 to $28.18 per hour, with a bonus eligibility.
Salaire :
22,16 $–28,18 $ de l’heure
Responsabilités :
- Meet prospective patients after pre-operative assessment
- Explain vision correction options, benefits and costs
- Guide patients through pricing and payment methods
- Book surgery dates and coordinate logistics
- Maintain accurate patient records and follow-ups
Résumé des exigences :
- Customer service or retention experience in a relevant industry
- Account manager or sales experience considered an asset
- Excellent communication skills in English
- Organized, results-oriented and self-disciplined
- Willing to travel to other clinics for training or work
Outils et compétences
Avantages mentionnés
Source et dates
Site carrière / système de candidatures · jobvite
- Date publiée par l’employeur
- 2026-09-08
- Première détection par notre source
- 2026-10-09
- Mise à jour du dossier source
- 2026-10-19
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Heures par semaine | 36 |
| Horaire | jour, fins de semaine |
| Déplacements | avion : aucun · route : minimes |
| Milieu de travail | Hôpital ou clinique, Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur modéré |
| Langues | English |
| Avantages mentionnés | Congés payés généreux, Régime de retraite, Prime de rendement, Mieux-être |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
LASIK MD
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Description complète de l’entreprise
LASIK MD is a leading provider of laser vision correction, with over 40 locations in Canada. LASIK MD was founded in 2001 by Dr. Mark Cohen and Dr. Avi Wallerstein. The first clinics opened in Toronto and Montreal, and by 2006, LASIK MD had opened clinics in Ottawa, Calgary, and Vancouver. Today, from our head office in Montreal, LASIK MD is a national provider of laser vision correction employing over 700 employees. To date, LASIK MD surgeons have collectively performed over 750,000 laser vision correction procedures, and perform more than 75,000 per year in Canada. This represents over 50% of the national yearly total. LASIK MD has been awarded the designation of “One of Canada’s 50 Best Managed Companies” for the last four years running. Drs. Cohen and Wallerstein also received the Ernst & Young 2008 Entrepreneur of the Year Award in the professional/financial services category and a National Citation in honour of Service Excellence. For more information, visit http://www.lasikmd.com/careers
- Abonnés LinkedIn
- 8 070
- Personnes associées sur LinkedIn
- 436
- Bureaux déclarés
- 1180 Drummond, Montreal, Quebec H3B 4W8, CA
- Autres noms enregistrés
- Clinique du Parc
- LASIK MD
- Spécialités
- Laser vision correction
- laser eye surgery
- optometry
- ophthalmology
- and LASIK
- Le profil indique une agence de recrutement
- Non
LASIK MD is a leading provider of laser vision correction, with over 40 locations in Canada. LASIK MD was founded in 2001 by Dr. Mark Cohen and Dr. Avi Wallerstein. The first clinics opened in Toronto and Montreal, and by 2006, LASIK MD had opened clinics in Ottawa, Calgary, and Vancouver. Today, from our head office in Montreal, LASIK MD is a national provider of laser vision correction employing over 700…
| Champ | Valeur |
|---|---|
| Secteur | Medical Practices |
| Taille | 501-1,000 employees |
| Siège social | Montreal, Quebec |
| Type d’organisation | Privately Held |
| Spécialités | Laser vision correctionlaser eye surgeryoptometryophthalmologyand LASIK |
| Offres sur Jobsy | 48 |
| Voir la page |
See if you are our next:
CLINICAL PATIENT ADVISOR (CLINICAL COUNSELOR) | Surrey, BC
Working in a LASIK MD clinic (an affiliated entity of Vision Group) is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life. All of this can be achieved while having the opportunity to build a stable and rewarding career that meets your full potential.
Join our team, where our Great Place to Work® certification represents our commitment to creating a supportive and inclusive culture for every member of our organization.
The wage range for this role is between $22.16 - $28.18/hr.
A look at your benefits
- You are eligible to receive a bonus.
- You have a permanent full-time position (32hrs - 40hrs p/week). Please note that weekly hours are based on operational needs, may vary, and are not guaranteed.
- You benefit from a free LASIK surgery, 3 weeks of vacation, 3 sick days, 1 floater & 1 wellness day.
- You benefit from group insurance, telemedicine & RRSP match.
- You work with experts in Ophthalmology & you can count yourself as a team member of one of Canada’s Best Managed Companies.
Your tasks at a glance
- You support patients throughout their journey, play a key role in their decision-making process, and contribute to clinic growth.
- You meet with prospective patients immediately following their pre-operative assessment and clarify information received from the medical team.
- You serve as a bridge between clinical expertise and personal decision-making, translating medical information into clear, personalized value.
- You clearly and transparently present vision correction options, benefits, and financial aspects.
- You help patients navigate their decision with clarity, compassion, and confidence while adapting your communication to their mindset, concerns, and motivations.
- You guide patients through pricing options and payment methods, book surgery dates, and coordinate logistics.
- You maintain accurate patient records and ensure compliance with all required standards.
- You maintain a high rate of patient follow-through to treatment through trust-building strategies and proactive, personalized follow-ups.
- You record short, personalized video messages, voice messages, or calls as reminders or warm touchpoints to improve treatment follow-through, as required.
- You support the organization’s Risk Management program by identifying and promptly reporting patient safety concerns, incidents, or potential risks to clinic management, to assist in the organization’s overall efforts to identify, report, and mitigate risks.
A clear view of your assets
- You have a broad background in customer service or retention in a relevant industry such as cosmetics, retail, banking, insurance, travel sales, restaurants, gyms, etc.
- Your experience as an account manager or sales representative is considered an asset.
- You have the desire to succeed while helping customers achieve their goals.
- You are organized, results-oriented, self-disciplined, and have excellent prioritization, time management, and problem-solving skills.
- You have excellent communication skills in English (written & language proficiency).
- You are comfortable traveling to other clinics for training (and/or) work (expenses covered by Vision Group).
- You have availability to work the following schedule: Monday to Friday from 8:00 a.m. to 4:00 p.m., as well as Saturdays from 8:00 a.m. to 4:00 p.m., with Mondays and Saturdays alternating.
From our point of view
If you think you are the right candidate for this position and are ready to join a passionate and dedicated team, apply now.
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