Clinical Product Specialist (Physiotherapist) - (Part-Time)

Clinical Product Specialist (Physiotherapist)

Position Type: Permanent, Salary

Reports To: President | RunReady

Schedule + Location:

• Part time - Full time (20-40 hours / week)
• On site at our flagship shop on West 4th, Vancouver

WHO WE ARE

RunReady is advancing the sport through research, innovation, and education. Led by Physiotherapists, our running health brand, studies the human body and running footwear to help people run healthier and perform better.

RunReady is part of a company that includes RunAsYouAre, a Vancouver-based specialty shop offering top footwear, apparel, and accessories. Since 2013, RunAsYouAre has supported the local running community through weekly runs and events.

RunReady recently opened RunReady Studio, a running health service available exclusively at the RunAsYouAre West 4th Avenue shop.

RunReady is building RunReady Pro, the running health platform for physiotherapists to deliver RunReady Assessment.

THE ROLE

As a Clinical Product Specialist (Physiotherapist), you will help bridge the gap between clinical expertise and product development. In this hybrid role, you’ll work closely with our technology and development team to ensure RunReady Pro reflects best practices in physiotherapy, running performance, and injury prevention. You’ll also be involved in testing new features, refining user experience, and validating program effectiveness from a clinical lens.

KEY RESPONSIBILITIES

Research and Product Development | 50%

• Clinical Validation | Apply your physiotherapy expertise to ensure accuracy, efficacy, and safety of RunReady’s assessment protocols, footwear recommendations, and exercise library.
• Product Development Collaboration | Collaborate with Technology, Product, and Run Specialist teams to evolve the RunReady Pro product, translating clinical workflows into intuitive digital tools and integrated footwear fitting experiences.
• Testing + Feedback | Pilot new features, identify gaps, and provide actionable feedback for continuous product improvement.
• Content Development | Contribute to instructional video scripts, exercise protocols, and educational resources to support both clinicians and end users.
• Research + Insights | Stay current with physiotherapy, sports medicine, and running science, applying insights to guide product updates and long-term innovation

RunReady Studio and Product Testing | 25%

• Program Delivery
  Deliver RunReady services in the RunReady Studio to gain firsthand experience with client assessments, footwear recommendations, and exercise prescriptions.
• Validation and Feedback
  Collect and analyze client feedback to validate system performance and identify areas for refinement.
• Collaboration
  Collaborate with the Product and Technology teams to test and improve the RunReady platform in a live setting.

Cross Functional Collaboration | 15%

• Integration
  Work with the Clinical Education, Product, and Technology teams to integrate validated findings into platform updates and training materials.
• Brand Standards
  Collaborate with the Brand and Marketing teams to ensure that all research communications follow brand approved content standards.
• Partnership Development
  Support publication efforts and partnerships that build RunReady’s credibility in the physiotherapy, sports science, and running community.
• Educational Support
  Help guide the development of educational content used in consumer marketing, employer marketing, and other RunReady and RunAsYouAre communication channels, ensuring accuracy and alignment with clinical research.

Training and Community Engagement | 10%

• Onboarding
  Assist in onboarding physiotherapists who license RunReady, guiding them in integrating the platform into their practices.
• Training
  Provide clinical context, best practices, and ongoing support to ensure effective adoption and consistent client outcomes.
• Education Support
  Contribute to course content, internal education sessions, webinars, and workshops.
• Representation
  Represent RunReady at industry events to present RunReady-related key findings and encourage collaboration opportunities.

WHO YOU ARE

• A runner at heart - you are passionate about running, and want to share your knowledge and experience with others to expand our running community
• A connector - you love meeting new people and naturally create warm, welcoming environments for guests of all backgrounds.
• Authentic sales advocate – You are passionate about connecting guests with the right services to support their running journey and are comfortable having sales conversations that promote care plans with purpose and authenticity
• A great executor - you’re a pro at managing tasks, keeping organized and executing against a plan
• Fun and professional - you strike the right balance between professionalism and creating a fun, engaging experience for guests
• Organized and reliable - you manage multiple priorities effectively and handle administrative responsibilities accurately
• A team player - you communicate well and collaborate effectively with cross-functional teams.
• Adaptable -You thrive in dynamic environments and are comfortable adjusting to new challenges
• Passion for excellence and continuous improvement - you are always looking for opportunities and feedback on how you can grow and improve
• Humble confidence - you have the confidence to work independently, but you also know when to ask for help or guidance

POSITION REQUIREMENTS

• Licensed and in good standing with your affiliated college
• Specialization in run-specific assessments and treatment is an asset
• Strong interest in running, biomechanics, and injury prevention.
• Excellent communication skills, and able to translate clinical language into clear, user-friendly concepts.
• Comfort working in cross-functional teams (product, engineering, design).
• Experience with digital health products, SaaS platforms, or tech-enabled platforms
• Ability to meet the scheduling requirements of this position (20-40 hours / week in person at our studio on West 4th in Kitsilano, Vancouver)
• Familiarity with Run Specialty / Retail is an asset

COMPENSATION

• Base compensation starting at $48/hour
• Bonus opportunities
• 40% Staff Discount on all regularly priced products
• Access to brand Pro Deals and community partner discounts
• Personal growth and opportunity within your community