Cloud Systems Specialist & IT Lead

Job Title: Cloud Systems Specialist & IT Lead

Company: Streampoint Solutions

Location: Etobicoke, ON (Hybrid - 2 days in office)

Reports To: VP, Technology

About this Role

Streampoint Solutions is redefining how events are built and experienced.

We’re an event technology company that powers conferences, trade shows, and enterprise events with a fully integrated platform spanning registration, housing, marketing, lead capture, and onsite operations—covering the entire attendee journey end-to-end.

But we’re not standing still. We’re actively evolving our platform through an AI-first lens—bringing modern engineering practices, intelligent tooling, and scalable systems together to move faster and deliver better outcomes for our customers. Streampoint Solutions is seeking a skilled and proactive Cloud Systems Specialist & IT Lead to lead the day-to-day management of our cloud infrastructure, security operations, and compliance programs. This is a hands-on role requiring both technical depth and the ability to communicate security posture to leadership.

Key Responsibilities

Cloud Infrastructure & Architecture

• Manage and maintain Azure cloud environment including Front Door,WAF, VPN Gateway, NSG, AKS and Private Link
• Lead cloud infrastructure projects including migrations, cost optimizations initiatives, and new service deployments
• Manage Azure SQL databases and lead ongoing IaaS to Azure SQL Managed Instance migration.
• Modernize legacy cloud IaaS infrastructure
• Administrator Microsoft 365 and Google Workspace environments

Endpoint Security

• Monitor and maintain Microsoft Defender for Endpoint across all organizational devices
• Create detailed incident reports including root cause analysis, impact assessment, and remediation actions
• Identity and remediate shadow IT risks across the organization
• Coordinate with penetration testing and external vendors; scanning and findings review with CISO, CTO, and software engineers
• Implement and maintain Data Loss Prevention (DLP) systems

Identity & Access Management

• Manage Microsoft Entra ID, Google Cloud Identity, and Conditional Access Policies
• Implement and maintain Zero Trust Architecture (ZTA) across the organization
• Manage, maintain, and implement Just in time Access (JIT) and Privileged Identity Management (PIM)
• Conduct access reviews across identity, endpoint, cloud, and SaaS platforms
• Manage device compliance baselines and Autopilot provisioning through Microsoft Intune
• Manage and on-board users to passkey

Employee Desktop Support

• Provision, configure, and maintain Windows and macOS endpoints across the organization
• Serve as the escalation point of contact for employee desktop support issues regarding hardware, software, and connectivity problems with minimal disruption to end users
• Administer and enforce endpoint security policies via Intune
• Manage user accounts, access provisioning, and role-based permissions across core systems including Microsoft 365, Google G Suite, SSOand SaaS applications
• Maintain accurate asset inventory and documentation for all endpoints, peripherals, and licensed software, supporting audit readiness and procurement planning

Onsite Operations Support

• Travel to customers events as required to provide onsite technical support to our teams
• Test, pack and reimage onsite hardware kits (as needed) ahead of each show
• Own the full lifecycle of event hardware, from procurement and deployment through refresh and decommissioning
• Maintain an audit-ready inventory of event hardware and software with chain of custody as gear moves between shows and storage in collaboration with logistics
• Ability to travel within North America

Compliance and Governance

• Support and maintain company ISMS initiatives aligned with ISO 27001, ISO 27701, SOC 2 Type, and PCI DSS
• Conduct vendor security assessments and facilitate awareness sessions for organization
• Prepare and deliver monthly IT and Security reports to leadership covering endpoint protection, identity posture, incidents, and emerging risks

Security Operations Center

• Manage relationship with 24/7 SOC provider
• Review and action SOC alerts and escalations
• Continuously tune deduction rules and responses playbooks

Required Skills and Experience

• 3+ years of experience in IT systems administration and cybersecurity with heavy exposure to Azure and Microsoft security tools
• Experience with cloud migrations and infrastructure projects
• Hands on experience with Azure Front Door, WAF, VPN Gateway, Azure SQL DB/Managed SQL DB, Entra ID, Intune, Defender for Endpoint
• Knowledge of compliance frameworks (ISO 27001, ISO 27701, SOC 2 Type II, PCI DSS 4.01)
• Strong written and verbal communication skills
• Experience with vulnerability management tools (Qualys, Vulnscan, etc.)

Nice to Have

• ISO 27001, 27701, PCI DSS 4.01, SOC 2 Type II implementation experience
• Experience with cloud modernization and Azure SQL Managed Instance
• ISC2 SSCP or equivalent certifications
• SOC provider management experience
• Experience with Zero Trust Architecture and conditional access implementation

What We Are Looking For

A self motivated person who can own the cloud and hardware infrastructure functions independently, contribute to the security of our platform, communicate effectively with leadership, and manage multiple projects simultaneously without close supervision. Someone who isn’t afraid to make mistakes, but always willing to find solutions.