Collection Officer

ᐱᔭᕆᐊᖃᒻᒪᕆᒃᑐᖅ ᐅᖃᐅᓯᕐᒥᒃ ᐊᔪᙱᓐᓂᖃᑦᑎᐊᕐᓂᖅ: ᑖᓐᓇ ᐃᖅᑲᓇᐃᔮᖅ ᐃᓄᒃᑎᑐᑦ ᐅᖃᕈᓐᓇᑦᑎᐊᕆᐊᓕᒃ ᐃᑲᔪᕐᓗᒋᑦ ᑲᒪᒋᔭᐅᔪᑦ ᐃᓄᒃᑎᑐᑐᐊᖅ ᐅᖃᓪᓚᒍᓐᓇᖅᑐᑦ. ᖃᐅᔨᒪᓂᐊᖅᐳᓯ ᐃᖅᑲᓇᐃᔮᖅᑖᕋᓱᒃᑐᑦ ᐃᓄᒃᑎᑐᑦ ᐅᖃᕈᓐᓇᑦᑎᐊᙱᑦᑐᑦ ᐃᓱᒪᒋᔭᐅᔪᓐᓇᔾᔮᙱᑦᑐᑦ.

CCA−ᑯᓐᓂ, ᓇᓗᓇᐃᖅᓯᒃᑲᓐᓂᖅᐳᒍᑦ ᖃᓄᖅ ᑲᑎᖅᓱᖅᑕᐅᔪᓐᓇᕐᒪᖔᑕ. ᐃᓄᖕᓂᒃ ᐃᒃᐱᒍᓱᑦᑎᐊᖅᐸᒃᐳᒍᑦ, ᑐᓴᐅᒪᖃᑎᒌᑦᑎᐊᖅᐸᒃᖢᑕ, ᑕᐅᑐᒐᖃᓪᓗᐊᑕᖅᖢᑕᓗ ᓇᓂᓯᓇᓱᒃᖢᑕ ᐋᖅᑭᒍᑎᒃᓴᓪᓚᑦᑖᓂᒃ−ᐊᑭᓖᓇᓱᑐᐃᓐᓇᙱᖦᖢᑕ.

ᐅᒃᐱᕆᔭᖃᕈᕕᑦ ᓇᒡᓕᒍᓱᖕᓂᖅ ᐊᑑᑎᖃᕐᓂᖓᓂᒃ, ᐱᓗᐊᙳᐊᖅᖢᓂ ᑭᓇᑐᐃᓐᓇᕐᒥᒃ ᐊᒃᓱᕈᕐᓇᖅᑐᒃᑰᖅᑐᖃᖅᑎᓪᓗᒍ ᐃᓅᓯᕐᒥᓂ, ᑖᓐᓇ ᐃᖅᑲᓇᐃᔮᖅ ᐱᕕᒃᓴᖃᖅᑎᑦᑎᕗᖅ ᑐᑭᖃᑦᑎᐊᖅᑐᒥᒃ ᐊᒃᑐᖅᓯᓂᖃᕈᓐᓇᕐᓂᕐᒥᒃ. ᑲᑎᖃᑎᖃᖃᑦᑕᕐᓂᐊᖅᐳᑎᑦ ᐃᓄᖕᓂᒃ, ᐃᑲᔪᖅᑐᐃᕙᒡᓗᑎᑦ, ᓈᓚᒃᐸᒡᓗᑎᑦ ᐃᖅᑲᖅᑐᖅᑕᐅᙱᓪᓗᑎᑦ, ᐃᑲᔪᖅᐸᒡᓗᒋᓪᓗ ᐊᔪᕆᖅᓲᔾᔨᕙᒡᓗᑎᑦ ᑮᓇᐅᔭᑎᒍᑦ ᐊᒃᓱᕈᕐᓇᖅᑐᒃᑰᖅᑎᓪᓗᒋᑦ ᐱᓕᕆᔨᒻᒪᕆᐅᓗᑎᒃ ᐃᒃᐱᒋᑦᑎᐊᖅᐸᒡᓗᒋᓪᓗ.

ᕿᓂᖅᑐᒍᑦ ᐊᑭᓕᒃᓴᓕᕆᔨᒥᒃ ᑐᑭᓯᐅᒪᔪᒥᒃ ᐱᒻᒪᕆᐅᓂᖓᓂᒃ ᑐᓴᐅᒪᖃᑎᒌᖕᓂᖅ, ᐅᒃᐱᕆᔭᐅᓂᖅ, ᐊᒻᒪ ᐱᓕᕆᖃᑎᒌᑦᑎᐊᕐᓂᖅ ᓄᓇᕗᒻᒥ ᓄᓇᓕᖕᓂ. ᐃᖅᑲᓇᐃᔮᖅᑖᖅᑐᖅ ᐊᑐᕐᓂᐊᖅᑐᖅ ᖃᓪᓗᓈᑎᑐᑦ ᐃᓄᒃᑎᑐᓪᓗ ᐅᖃᐅᓯᕐᒥᓂᑦ ᐃᑲᔪᖅᑐᕐᓂᕐᒥᑦ ᓂᐅᕕᖅᐸᑦᑐᓂᑦ ᐃᑉᐱᒍᓱᑦᓯᐊᕐᓂᕐᒥᑦ ᐋᖅᑭᒍᑎᑦᓴᓂᓪᓗ ᑐᕌᒐᖃᕐᓂᕐᒥᑦ ᐅᖃᖃᑎᒌᓐᓂᕐᒥᑦ.

ᑭᓱᓕᕆᔨᐅᖕᒪᖔᑦ

ᐊᑭᓕᒃᓴᓕᕆᔨᐅᓗᑎᑦ, ᐃᒪᐃᓕᐅᖃᑦᑕᕐᓂᐊᖅᐳᑎᑦ:

• ᐅᖃᖃᑎᒋᓗᒋᑦ ᓂᐅᕕᖅᐸᒃᑐᑦ ᐊᑭᓖᙱᖦᖢᑎᒃ − ᐃᓚᖏᑦ ᖃᖓᑦᑎᐊᓵᖅ, ᐃᓚᖏᑦ ᐊᑯᓂᐅᔪᒃᑯᑦ
• ᐋᖅᑭᒃᓯᓗᓂ ᖃᐅᔨᒋᐊᕐᕕᒃᓴᒥᒃ ᑎᑭᑉᐸᓪᓕᐊᔪᓄᑦ ᐊᓂᕙᓪᓕᐊᔪᓄᓪᓗ ᐅᖄᓚᔪᓄᑦ
• ᐱᓕᕆᕙᒡᓗᓂ ᑐᑭᓯᓇᑦᑎᐊᖅᑐᓂᒃ ᐊᑐᐊᒐᕐᓂᒃ ᐊᒻᒪ ᐱᓕᕆᔾᔪᓯᕐᓂᒃ ᐊᔾᔨᒌᒃᑎᑦᑎᔪᓂᒃ ᐊᒻᒪ ᐋᖅᑭᒃᓯᒪᑦᑎᐊᖅᑐᓂᒃ ᐋᖅᑭᒋᐊᕈᑎᒃᓴᓂᒃ
• ᐋᔩᖃᑎᖃᖅᐸᒡᓗᓂ ᐊᑭᓕᖅᓱᐃᓂᕐᒧᑦ ᐋᖅᑭᒃᑕᐅᓯᒪᔪᓂᒃ ᒪᓕᒡᓗᓂ ᐱᓕᕆᕝᕕᒋᔭᐅᕙᒃᑐᒧᑦ ᑲᒻᐸᓂᒋᔭᐅᔪᒧᓪᓗ ᒪᓕᒃᑕᐅᔭᕆᐊᖃᖅᐸᒃᑐᓄᑦ
• ᖃᐅᔨᓴᖅᐸᒡᓗᓂ ᐅᖃᐅᔾᔪᐃᕙᒡᓗᓂᓗ ᐊᑭᓕᖅᓱᐃᓂᕐᒧᑦ ᐱᕙᒌᔭᖅᑕᐅᓯᒪᔪᓂᒃ ᐋᖅᑭᒃᓯᒪᓕᖅᑎᑦᑎᓂᕐᒧᓪᓗ ᐊᑐᖅᑕᐅᖔᕈᓐᓇᖅᑐᓂᒃ
• ᖃᐅᔨᒋᐊᕐᕕᐅᓗᑎᑦ/ᑐᑦᑕᕐᕕᒋᔭᐅᓗᑎᑦ ᐱᓕᕆᐊᒃᓴᕆᑎᑕᐅᔪᒧᑦ ᑮᓇᐅᔭᖁᑎᖃᕐᕕᒋᔭᕐᓄᑦ
• ᑎᑎᕋᖅᐸᓪᓕᐊᓗᒋᑦ ᐅᖄᓚᔪᑦ ᑕᒻᒪᖅᑕᙱᓪᓗᑎᒃ ᒪᓕᒡᓗᑎᒡᓗ ᒪᓕᒋᐊᓕᖕᓂᑦ
• ᐊᐅᓚᑉᐸᒡᓗᒋᑦ ᐅᖄᓚᔪᑦ ᓇᓗᖅᑯᑎᙱᓪᓗᑎᑦ, ᓈᓚᑦᑎᐊᖅᐸᒡᓗᑎᑦ, ᑐᑭᓯᓇᑦᑎᐊᖅᑐᓂᒡᓗ ᑭᒡᓕᒋᑎᑕᐅᔪᓂᒃ
• ᐊᑐᕐᓗᒋᑦ CCA−ᑯᑦ ᐱᓇᓱᐊᑦᑎᐊᕆᐊᖃᕐᓂᕐᒧᑦ ᒪᓕᒋᐊᓕᖏᑦ ᑲᒪᒋᓗᒋᑦ ᓂᐅᕕᖅᐸᒃᑐᓕᒫᑦ ᓱᓕᑦᑎᐊᕐᓗᑎᒃ, ᓱᓕᓗᑎᒃ, ᐱᑦᑎᐊᕐᓗᑎᒃ, ᐊᒻᒪ ᐃᒃᐱᒍᓱᑦᑎᐊᕐᓗᑎᒃ..

ᑭᓱᒥᒃ ᓇᒃᓴᕐᒪᖔᖅᐱᑦ

ᕿᓂᖅᑐᒍᑦ ᐃᓄᖕᓂᒃ ᐃᒪᐃᑦᑐᓂᒃ:

• ᖃᓪᓗᓇᐅᔭᕈᓐᓇᑦᑎᐊᕆᐊᓕᒃ ᐃᓄᒃᑎᑐᓪᓗ ᑖᔅᓱᒧᖓ ᐃᖅᑲᓇᐃᔮᒧᑦ ᑐᓴᐅᒪᖃᑎᖃᕆᐊᖃᖕᓂᖓᓄᑦ ᓄᓇᕗᒻᒥᐅᓂᑦ ᓂᐅᕕᖅᐸᒃᑐᓂᑦ.
• ᐋᔩᖃᑎᖃᕈᓐᓇᕐᓗᓂ ᐊᒻᒪ ᐊᑲᐅᙱᓕᐅᕈᑕᐅᔪᓂᒃ ᐋᖅᑭᒃᓯᔪᓐᓇᕐᓗᓂ
• ᓇᖕᒥᓂᖅ−ᐱᓇᔪᒍᓐᓇᑦᑎᐊᕐᓗᓂ, ᑐᕌᕆᔭᖃᕈᓐᓇᑦᑎᐊᕐᓗᓂ, ᐃᓗᓕᓕᒫᖏᓐᓂᒡᓗ ᑕᐅᑐᒐᖃᕈᓐᓇᕐᓗᓂ
• ᐃᓕᖅᑯᓯᖃᑦᑎᐊᕐᓂᖅ ᐊᒻᒪ ᐱᓕᕆᔨᒻᒪᕆᐅᓂᖅ ᑕᒪᐃᓐᓂᒃ ᐱᓕᕆᖃᑎᒌᒍᓯᕐᓂᒃ
• ᐊᑲᐅᒃᓴᕐᓗᓂ ᐃᓄᑑᓗᓂ ᐃᖅᑲᓇᐃᔭᕆᐊᒃᓴᖅ ᓱᒃᑲᓕᔪᒥᒡᓗ ᐱᓕᕆᖃᑎᒌᒃᑐᓂ ᐊᕙᑎᓕᖕᒥ
• ᖃᕋᓴᐅᔭᓕᕆᔪᓐᓇᑦᑎᐊᕐᓗᓂ ᐊᒻᒪ ᐊᔾᔨᒌᙱᑦᑐᓂᑦ ᖃᕆᓴᐅᔭᓕᕆᔾᔪᑎᓂᑦ ᐊᑐᕈᓐᓇᕐᓗᓂ

ᐱᓕᕆᖃᑦᑕᖅᓯᒪᓂᑰᓗᓂ ᐊᑮᑦᑐᐃᔭᐃᓂᕐᒥᒃ, ᓂᐅᕕᖅᐸᒃᑐᓂᒃ ᐱᔨᑦᑎᕋᕐᓂᕐᒥᒃ, ᐅᖄᓚᕝᕕᐅᕙᒃᑐᓂᒡᓘᓐᓃᑦ ᐱᕚᓪᓕᕈᑕᐅᔪᓐᓇᖅᐳᖅ ᑭᓯᐊᓂ ᑕᐃᒪᐃᑦᑕᕆᐊᖃᙱᖦᖢᓂ. ᐃᓕᑦᑎᔪᒪᑦᑎᐊᕈᕕᑦ, ᐱᕈᖅᐸᓪᓕᐊᔪᒪᒍᕕᑦ, ᐊᓯᔾᔩᔪᒪᒍᕕᓪᓗ, ᑐᓴᕐᕕᒋᔪᒪᕙᑦᑎᒋᑦ.

ᖃᓄᖅ ᐃᓕᖕᓂᒃ ᐃᑲᔪᖅᑐᐃᕙᖕᒪᖔᑦᑕ

ᖃᐅᔨᒪᔪᒍᑦ ᑕᒪᓐᓇ ᐃᖅᑲᓇᐃᔮᖅ ᐊᒃᓱᕈᕐᓇᕈᓐᓇᕐᓂᖓᓂᒃ, ᑕᐃᒪᐃᓐᓂᖓᓄᓪᓗ ᓴᓇᓯᒪᕗᒍᑦ ᐃᖅᑲᓇᐃᔭᕐᕕᒋᔭᐅᔪᒥᒃ ᐃᑲᔪᖅᑐᐃᔪᒥᒃ ᑲᔪᓯᓂᖃᑦᑎᐊᕐᓂᕆᔭᕐᓂᒃ ᖃᓄᐃᙱᑦᑎᐊᕈᓐᓇᕐᓂᕐᓂᒃᓗ, ᐱᓕᕆᔨᓪᓚᕆᐅᓂᕐᒧᑦ ᓇᖕᒥᓂᕐᓗ. ᐅᕝᕙᐅᑯᐊ ᓇᓂᔪᓐᓇᖅᑕᑎᑦ CCA−ᑯᓐᓂ:

• ᐊᑭᓕᖅᑐᖅᑕᐅᓗᑎᑦ ᐱᓕᒻᒪᒃᓴᖅᑎᑕᐅᓗᑎᑦ ᐊᒻᒪ ᓚᐃᓴᓐᓯᑖᕐᓗᑎᑦ ᖁᓱᙱᓪᓗᑎᑦ ᐊᒻᒪ ᐱᕙᒌᔭᖅᓯᒪᓗᑎᑦ ᐱᒋᐊᕐᓂᖓᓂ
• ᐅᓪᓗᓕᒫᒧᑦ ᐃᑲᕐᕋᑦ, ᐃᓚᐅᓪᓗᑎᒃ 8:00−ᒥᑦ ᐅᓪᓛᒃᑯᑦ 4:30−ᒧᑦ ᐅᓐᓄᒃᓴᒧᑦ ᐊᒻᒪ ᐱᓇᓱᐊᕈᓯᐅᑉ ᓄᙳᐊᓂᑦ ᓇᓖᕌᒐᒃᓴᑦ
• ᐊᑭᑦᑐᕋᐅᑎᓂᒃᑯᑦ ᐊᑭᓕᖅᑕᐅᔾᔪᑎᑦ ᐋᖅᑭᒃᓯᒪᓂᖏᑦ ᑐᓂᓯᓲᑦ ᐱᓕᕆᐊᕐᓄᑦ ᓈᒻᒪᒃᑐᒃᑯᑦ
• ᑲᑎᙵᔪᓄᑦ ᐱᕚᓪᓕᕈᑎᒃᓴᓄᑦ ᐸᕐᓇᐅᑎᑦ ᐃᑲᔪᖅᓱᐃᓂᕐᒧᑦ ᖃᓄᐃᙱᑦᑎᐊᕐᓂᕐᒧᑦ ᐊᒻᒪ ᓴᐃᓕᓂᕐᒧᑦ ᐃᓱᒪᒃᑯᑦ
• ᑐᙵᓇᕐᓂᖅ, ᐃᓚᐅᑎᑦᑎᓂᖅ, ᐃᑲᔪᖅᓱᐃᓂᕐᓗ ᐱᓕᕆᖃᑎᒌᑦ ᐃᓕᖅᑯᓯᖃᕐᓂᖅ ᑕᒫᓃᑉᐳᒍᑦ ᐃᑲᔪᖃᑦᑕᐅᑎᔪᒪᓪᓗᑕ ᑲᔪᓯᑦᑎᐊᕐᓂᕐᒧᑦ
• ᐊᕙᑎᒧᑦ ᓈᒻᒪᒃᑐᖅ ᓄᒃᑕᕐᓂᖅ (ᐊᖏᕐᕋᒥ ᐃᖅᑲᓇᐃᔭᕐᓂᖅ)
• ᐱᕕᒃᓴᐃᑦ ᐱᕈᖅᐸᓪᓕᐊᓂᕐᒧᑦ ᐱᕙᓪᓕᐊᓂᕐᒧᓪᓗ, ᐊᑯᓂᐅᔪᒃᑯᑦ ᐃᖅᑲᓇᐃᔮᕆᔪᒪᔭᕐᓂᒃ ᐋᖅᑭᒃᓱᐃᕙᓪᓕᐊᒍᕕᑦ ᐅᕝᕙᓘᓐᓃᑦ ᐱᕚᓪᓕᕐᓂᐊᕈᕕᑦ ᐱᒻᒪᕆᐅᔪᓂᒃ ᐱᓕᕆᖃᑦᑕᖅᓯᒪᓂᑰᓂᕐᒥᒃ
• ᐱᓕᕆᓪᓚᑦᑖᕐᓗᑎᒃ ᐃᓕᑦᑎᕙᓪᓕᐊᓂᖅ ᐊᑭᓕᒃᓴᖃᐅᑎᓄᑦ ᐅᓂᒃᑳᓕᐅᕐᓂᕐᒥᒃ, ᐊᑭᓕᒃᓴᖃᐅᑎᓂᒃ ᐋᖅᑭᒃᓱᐃᓂᕐᒥᒃ, ᓇᖕᒥᓂᕐᓗ ᑮᓇᐅᔭᓂᒃ ᐊᑐᖅᑐᒃᓴᓂᒃ ᐋᖅᑭᒃᓱᐃᓂᕐᒥᒃ
• ᐱᓕᕆᖃᑎᒌᑦ ᓯᕗᓕᖅᑎᖏᑦ ᑐᑭᓯᐅᒪᔪᑦ ᐃᖅᑲᓇᐃᔮᒥᒃ ᐊᖏᖅᓯᒪᑦᑎᐊᖅᖢᑎᒡᓗ ᐃᓕᖕᓂᒃ ᐃᑲᔪᕈᒪᓪᓗᑎᒃ ᑲᔪᓯᔪᓐᓇᑦᑎᐊᖁᓪᓗᑎᑦ
• ᑐᑭᓯᓇᑦᑎᐊᖅᑐᓂᒃ ᐱᓕᕆᔾᔪᑎᒃᓴᓂᒃ ᐱᓕᕆᔾᔪᑕᐅᓂᐊᖅᑐᓂᒡᓗ ᖃᐅᔨᒪᔾᔪᑎᒃᓴᓂᒃ ᐋᖅᑭᒃᓯᒪᓕᖅᑎᑕᕐᓄᑦ ᐊᔾᔨᒌᒡᔫᒥᑎᑦᑎᔾᔪᑕᐅᔪᓐᓇᖅᑐᓂᒡᓗ

ᐅᒃᐱᕈᓱᒃᐳᒍᑦ ᐱᓕᕆᖃᑎᒋᕙᒃᑕᕗᑦ ᐃᒃᐱᒋᑦᑎᐊᕐᓗᒋᑦ ᑲᒪᒋᑦᑎᐊᖅᐸᒡᓗᒋᓪᓗ ᐱᔨᑦᑎᕋᖅᐸᒃᑕᕗᑦ. ᐃᓚᐅᓕᕈᕕᑦ CCA−ᑯᓐᓄᑦ, ᐃᖅᑲᓇᐃᔭᓕᓵᑐᐃᓐᓇᙱᓚᑎᑦ−ᐃᓚᐅᓕᖅᐳᑎᑦ ᐱᓕᕆᖃᑎᒌᒃᑐᓄᑦ ᐱᒻᒪᕆᐅᒋᔭᖃᖅᑐᓂᒃ ᓂᐱᖕᓂᒃ, ᐱᕈᖅᐸᓪᓕᐊᓂᕆᔭᕐᓂᒃ, ᖃᓄᐃᙱᑦᑎᐊᕈᓐᓇᕐᓂᕐᓂᒃᓗ.

ᖃᓄᐃᓕᖓᓂᖏᑦ ᐃᖅᑲᓇᐃᔭᕐᓂᕐᒧᑦ

• ᑲᓇᑕᒥ ᐊᕕᒃᑐᖅᓯᒪᔪᓂᒃ ᓚᐃᓴᓐᓯᑖᕈᒪᒍᕕᑦ, ᐃᖅᑲᓇᐃᔭᕈᓐᓇᐅᑎᖃᕆᐊᖃᖅᐳᑎᑦ (ᑕᖅᑭᓄᑦ 6-ᓄᑦ ᐊᑐᕈᓐᓇᕐᓗᓂ ᐱᓇᔪᓚᐅᖅᑎᓪᓗᑎᑦ), ᓄᓇᖃᐃᓐᓇᓕᕐᓗᑎᑦ, ᐅᕝᕙᓘᓐᓃᑦ ᑲᓇᑕᒥᐅᑕᐅᓗᑎᑦ.
• ᐊᑐᐃᓐᓇᐅᔪᓐᓇᕐᓗᓂ ᐅᓪᓗᓕᒫᒧᑦ ᐃᖅᑲᓇᐃᔭᕐᓂᕐᒧᑦ.
• ᐱᕋᔭᖕᓂᑰᖕᒪᖔᑦ ᖃᐅᔨᓴᖅᑕᐅᔭᕆᐊᓕᒃ ᓂᕈᐊᖅᑕᐅᔪᓄᑦ

ᐅᓂᒃᑳᕗᑦ

ᑕᐃᒪᙵᑦ 1991−ᖑᓚᐅᖅᑎᓪᓗᒍ, ᑮᓇᐅᔭᓕᐅᕋᓱᖕᓂᕐᒧᑦ ᐊᑭᓕᒃᓴᖃᐅᑎᓄᑦ ᐋᖅᑭᒋᐊᖅᓯᔨᑦ ᓕᒥᑎᑦ ᐅᒃᐱᕆᔭᐅᑦᑎᐊᖅᖢᑎᒃ ᓯᕗᓕᖅᑎᒋᔭᐅᖃᑦᑕᖅᓯᒪᕗᑦ ᑮᓇᐅᔭᓂᒃ ᐅᑎᖅᑐᒃᓴᓂᒃ ᐊᐅᓚᑦᑎᓂᕐᒥᒃ ᑲᓇᑕᓕᒫᒥ. ᐱᓕᕆᐊᖃᓪᓚᕆᒃᐸᒃᐳᒍᑦ ᓈᒻᒪᒃᑐᓂᒃ, ᑲᔪᓯᓂᖃᑦᑎᐊᖅᑐᓂᒃ ᑲᑎᖅᓱᐃᓂᕐᒧᑦ ᐋᖅᑭᒃᓯᒪᔪᓂᒃ ᑕᒪᐃᓐᓄᑦ ᓇᖕᒥᓂᕆᔭᐅᔪᓄᑦ ᓂᐅᕕᖅᐸᒃᑐᓄᓪᓗ. ᐊᖏᖅᓯᒪᓂᕗᑦ ᐱᓕᕆᔨᒻᒪᕆᐅᓂᕐᒧᑦ, ᓱᓕᑦᑎᐊᕐᓂᕐᒧᑦ, ᐊᒻᒪ ᓴᖅᑭᑉᐸᓪᓕᐊᔪᓄᑦ ᖃᐅᔨᒪᔭᐅᔾᔪᑎᒋᕙᕗᑦ ᐱᐅᓛᖑᓂᑦᑎᓐᓄᑦ ᓴᓇᕝᕕᖕᒥ. ᖃᐅᔨᒋᐊᒃᑲᓐᓂᕆᑦ ᐱᔨᑦᑎᕋᕐᓂᕆᕙᒃᑕᑦᑎᓐᓂᒃ ᐅᕙᓂ cca.ca

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Mandatory Language Proficiency: This position requires complete fluency in Inuktitut in order to support clients who speak only Inuktitut. Please note that applications from candidates without proven Inuktitut fluency cannot be considered.

At CCA, we’re redefining what collections can be. We treat people with respect, communicate with clarity, and focus on finding real solutions—not just chasing payments.

If you believe compassion matters, especially when someone’s going through a tough time in their lives, this role offers a chance to make a meaningful impact. You’ll connect with individuals, to offer support, listen without judgement, and help guide them through financial challenges with professionalism and respect.

We are looking for a Collections Officer who understands the importance of communication, trust, and relationship-building within Nunavut communities. The successful candidate will use their English and Inuktitut language skills to support consumers through respectful and solution-focused conversations.

What the Role Involves

As a Collections Officer, you will:

• Speak with consumers who’ve missed payments—some recently, some long-term
• Establish contact through inbound and outbound calls
• Work within clear policy and process to offer fair and firm solutions
• Negotiate payment arrangements in accordance with client and company guidelines
• Investigate and advise on payment plans and settlement options
• Serve as the contact/liaison for your assigned account portfolio
• Document calls accurately and meet compliance standards
• Manage each call with confidence, an empathetic ear, and clear boundaries
• Uphold the CCA Code of Conduct by treating every consumer with integrity, honesty, dignity, and respect..

What You Bring

We’re looking for individuals who are:

• Fluency in English and Inuktitut is required for this role due to the need to communicate with Nunavut-based consumers.
• Skilled in negotiation and conflict resolution
• Self-motivated, goal-oriented, and detail-focused
• Ethical and professional in all interactions
• Comfortable working independently and in a fast-paced team environment
• Proficient with computers and able to navigate multiple software programs

Experience in collections, customer service, or call centers is a bonus but not required. If you're eager to learn, grow, and make a difference, we’d love to hear from you.

How We Support You

We know this work can be challenging, so we’ve built a workplace that supports your success and well-being, professionally and personally. Here’s what you’ll find at CCA:

• Paid training and licensing to help you feel confident and prepared from day one
• Full-time hours, including standard 8:00 AM to 4:30 PM shifts and prime-time weekday options
• Competitive commission structure that rewards your performance fairly
• Group benefit plan to support your health and peace of mind
• Friendly, inclusive, and supportive team culture we’re here to help each other succeed
• Eco-friendly commute (Work from Home)
• Opportunities for growth and development, whether you’re building a long-term career or gaining valuable experience
• Hands-on learning in credit reporting, credit repair, and personal budgeting
• Team leaders who understand the job and are committed to helping you thrive
• Clear tools and frameworks that guide your decisions and keep things consistent

We believe in treating our team members with the same respect and care we offer to our clients. When you join CCA, you’re not just starting a job—you’re joining a team that values your voice, your growth, and your well-being.

Conditions of Employment

• To meet provincial licensing requirements, you must have a work permit (at least 6 months of validity remaining at time of application), permanent residency, or be a Canadian Citizen.
• Be available for full-time work.
• Criminal Record Check is required for successful candidates

Our Story

Since 1991, Commercial Credit Adjusters Ltd. has been a trusted leader in Accounts Receivable Management across Canada. We specialize in ethical, effective collection solutions tailored to both businesses and consumers. Our commitment to professionalism, integrity, and results has earned us a reputation for excellence in the industry. Learn more about our services at cca.ca