Publié le mois dernier
Collision Support Specialist
@ Fix Network
Edmonton, Alberta
En bref
Fix Network is hiring a Collision Support Specialist to support franchise collision repair shops with technical support, coaching and vehicle reinspections. The role requires at least 3 years in collision repair, damage appraisal and production management, and extensive regional travel. The posting offers full-time work with 3 weeks of vacation, an RRSP match and group benefits.
Responsabilités :
- Conduct vehicle reinspections for warranty and quality control
- Review repair estimates against insurance requirements
- Coach franchise teams on insurance, estimating and parts programs
- Provide day-to-day operational support to shops
- Assist franchise locations during catastrophe events
Résumé des exigences :
- Minimum 3 years in collision repair industry
- Experience in damage appraisal and production management
- Strong coaching and communication skills
- Proficiency with Microsoft Office Suite
- Valid Canadian driver's licence with strong driving record
- Willingness to travel extensively within region
Outils et compétences
Avantages mentionnés
Source et dates
Site carrière / système de candidatures · rippling
- Date publiée par l’employeur
- 2026-10-02
- Première détection par notre source
- 2026-10-09
- Mise à jour du dossier source
- 2026-10-16
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | Service à la clientèle |
| Expérience | 3 an(s) et plus |
| Heures par semaine | 40 (estimé) |
| Déplacements | avion : modérés · route : fréquents |
| Milieu de travail | Chez les clients, Véhicule, Extérieur |
| Position | Assis et debout |
| Exigences physiques | physique faible · ordinateur modéré |
| Langues | English |
| Permis de conduire | exigé |
| Avantages mentionnés | Congés payés généreux, Régime de retraite, Aide aux études, Prime de rendement, Aide au transport en commun, Allocation de télétravail |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Fix Network
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Description complète de l’entreprise
We see future where identity theft and personal data abuse are technically impossible, our digital lives are safe, our digital transactions are secure, and we can always regain access to our digital assets. We believe that we have designed the right architecture to enable these ideas, and we invite you to join us and support our vision. FIX Network is an initiative combining international companies and organizations that are leaders of their respective industries of security, telecommunications, mobile app development, blockchain technology, open-source community and business management. Private keys will play a critical role in securing our digital lives. We believe that the most practical way to store these keys is on users' SIM cards, to enable secure access to our digital lives wherever we go. Our technology will enable safe transaction signing by the SIM card itself, never exposing the user’s private keys. In addition, multiple SIM cards may be used to backup keys, or included as multi-signature devices. FIX Network will utilize and leverage the existing cellular infrastructure by defining and implementing a new blockchain-based security protocol. This architecture will enable mobile operators to provide a safe environment for protecting our identities and digital assets such as cryptocurrencies. All of our components will be released as open-source and can be rapidly deployed by mobile operators worldwide.
- Abonnés LinkedIn
- 174
- Personnes associées sur LinkedIn
- 3
- Bureaux déclarés
- Lvov, Vilnius, Vilniaus Apskritis LT-09313, LT
- 1 Shankar St, Herzliya, Herzliya 4672501, IL
- Autres noms enregistrés
- Fix Network
- FIX Network
- Spécialités
- Tokenization
- Blockchain
- Digital assets
- Token Generation Event
- Crypto Investment
- Decentralized ledger
- Cybersecurity
- Telecom
- Crowdfunding
- and Telecommunication
- Le profil indique une agence de recrutement
- Non
We see future where identity theft and personal data abuse are technically impossible, our digital lives are safe, our digital transactions are secure, and we can always regain access to our digital assets. We believe that we have designed the right architecture to enable these ideas, and we invite you to join us and support our vision. FIX Network is an initiative combining international companies and…
| Champ | Valeur |
|---|---|
| Secteur | Telecommunications |
| Siège social | Vilnius, Vilniaus Apskritis |
| Type d’organisation | Privately Held |
| Fondée en | 2018 |
| Spécialités | TokenizationBlockchainDigital assetsToken Generation EventCrypto InvestmentDecentralized ledgerCybersecurityTelecomCrowdfundingand Telecommunication |
| Offres sur Jobsy | 8 |
| Voir la page |
Reporting to the Regional Performance Director, the Support Specialist is responsible for providing technical support and assistance to franchisees. Their main role is to help users troubleshoot and resolve technical issues with products or services. The support Specialist will work closely with the operations teams, providing support and expertise for the franchisees as required.
What You'll Do
- Support franchise partners in achieving quality, performance, and operational excellence standards.
- Conduct vehicle reinspections for warranty claims, quality control reviews, and best practice follow-ups.
- Review repair estimates and provide recommendations to ensure alignment with insurance partner requirements.
- Coach and train franchise teams on:
- Insurance guidelines and procedures
- Estimating systems and best practices
- Parts program utilization
- Operational tools and processes
- Provide day-to-day support to shops, assisting with operational questions and urgent requests.
- Document interactions and support activities within the Franchise Management System.
- Collaborate with Area Managers and cross-functional teams to identify improvement opportunities and resolve operational issues.
- Analyze root causes of performance challenges and implement effective solutions.
- Assist franchise locations during catastrophe events such as hailstorms, flooding, and other large-scale weather-related events.
What We're Looking For
- Minimum of 3 years of experience in the collision repair industry.
- Experience in damage appraisal and production management.
- Strong coaching, communication, and relationship-building skills.
- Proven ability to solve problems and manage multiple priorities effectively.
- Self-motivated, organized, and results-oriented professional.
- Excellent customer service mindset and ability to work collaboratively with diverse stakeholders.
- Proficiency with Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint).
- Valid Canadian driver's license with a strong driving record.
- Willingness and ability to travel extensively within the assigned region and occasionally across Canada.
Why Join Fix Network?
At Fix Network, you'll be part of a global organization that supports some of the most recognized brands in the automotive aftermarket industry. As a franchise leader, we empower entrepreneurs and collision repair professionals through innovative solutions, operational expertise, and industry-leading support.
In this role, you'll enjoy:
- 3 weeks of vacation from day one, plus 5 sick days per year.
- An employer RRSP contribution matching 50% of your contributions, up to a maximum of 3% of your salary.
- Group benefits with 75% of premiums paid by the employer, including telemedicine services.
- Up to $3,000 per year in tuition reimbursement to support your professional development.
- An annual $250 allowance to spend in our Fix Network apparel and merchandise store.
- A referral bonus of up to $1,000 when you help us find our next great talent.
- Opportunities to connect and celebrate throughout the year, including monthly celebrations to welcome new employees and recognize birthdays, service anniversaries, promotions, and other milestones, as well as our summer BBQ, holiday party, and other team events.
- Our annual Team Meeting, bringing together team members from around the world for several days to align on company priorities, connect with international colleagues, and enjoy valuable team-building experiences.
- Free on-site parking.
Ready to Make an Impact?
If you're looking for a career where you can combine technical expertise, operational support, and relationship management while helping franchise partners succeed, we'd love to hear from you.
Apply today and grow your career with Fix Network.
At Fix Network, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We welcome applications from individuals of all backgrounds and experiences and are dedicated to providing equal employment opportunities to all qualified candidates.
Reasonable accommodations are available throughout the recruitment process and employment lifecycle in accordance with applicable legislation. If you require an accommodation at any stage of the recruitment process, please let us know, and we will work with you to meet your needs.
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