Commercial Insurance Sales Broker (British Columbia, Remote First)

About Us:

Zensurance is redefining commercial insurance for Canadian businesses.

As a leading InsurTech, we make getting the right coverage simple, fast, and accessible through a digital-first experience. Our platform combines advanced technology with deep industry expertise to deliver tailored insurance solutions that help businesses thrive.

Zensurance has been recognized for its rapid growth and industry impact:

✅ Deloitte’s Technology Fast 50 (2023, 2024, 2025)

✅ Deloitte’s Technology Fast 500 (2024, 2025)

✅ Top Insurance Employers (2022)

At Zensurance, we value ownership, collaboration, and innovation. Our team thrives on solving complex challenges, challenging the status quo, and making a real impact in an industry ready for change.

If you're looking to build something meaningful in a fast-growing, customer-focused company, we’d love to hear from you!

About the Role & Team:

At Zensurance, we deliver a seamless customer experience daily.

We’re looking for a driven, sales-focused Commercial New Business Broker to join our growing British Columbia team. You’ll work remotely, supporting clients across the province during PST business hours.

Reporting to a Team Lead, you’ll own the inbound lead conversion process and build long-term client relationships. While you'll connect with prospective clients across a mix of channels - phone, email, and text. That said, we’re big fans of brokers who don’t hesitate to simply pick up the phone, make the call, and build real relationships directly.

This role requires strong sales capability, sharp time management, and solid commercial insurance knowledge in a high-volume environment. The best part? No cold calling or prospecting required. We provide all warm leads!

Responsibilities:

• Drive Inbound Conversion: Engage inbound leads provided by Zensurance to advise and convert requests into clients. No cold calling required!

• Consultative Selling: Evaluate prospective clients' risks to recommend and cross-sell coverage packages.

• End-to-End Deal Execution: Guide clients through the pipeline from initial quote to closed sale, explaining coverage terms in plain language.

• Pipeline Management: Share flow updates and insights to help optimize pricing models, conversion strategy, and program offerings.

Requirements:

• Licensing & Experience: Valid broker license with 1+ years of insurance experience. Holding an active RIBO license is highly desirable.

• Phone Presence & Client Advisory: A natural, engaging ease on the phone to build genuine trust remotely, paired with the ability to translate complex insurance concepts into straightforward advice for business owners.

• Collaboration: Skilled at working with colleagues, underwriters, and partners to deliver exceptional service.

• Detail & Solution-Oriented: Strong attention to policy accuracy combined with a target-driven mindset.

• Organization & Time Management: Strong prioritization skills to manage a dynamic portfolio of clients and tasks simultaneously.

• Technical & Workflow Efficiency: Proven ability to leverage digital tools and a BMS to manage client accounts efficiently.

Our Interview Process:

Application Review: We look for customer-centric brokers who thrive in high-volume environments.

• Recruiter Screen: An introductory interview to discuss your experience, learn about Zensurance, and ask questions.

• Team Lead Interview: A conversation with two Team Leads covering your experience, past accomplishments, and technical insurance skills.

• Offer: Welcome to Zensurance!

Benefits & Perks at Zensurance:

At Zensurance, we know that when our people thrive, so does our business. That’s why we offer a flexible, people-first work environment designed to support your well-being, growth, and success.

If you're looking for a team that values learning, collaboration, and impactful work, we’d love to meet you!

💻 Work Your Way:

• Remote-first setup for added flexibility

• Home office allowance to create a comfortable workspace

• Top-tier tech: "Office in a box" with all necessary tech equipment

• Half days before public holidays: Enjoy half days before long weekends

❤️ Your Health, Your Way:

• Flexible health and dental plans for families, including mental health support

• Health & personal spending accounts to invest in wellness your way

• Parental leave top-up, because family comes first

🚀 Investing in Your Growth:

• Education assistance reimbursement for courses, conferences, books, and memberships

• Opportunities to learn from industry experts and grow your career

🤝 Staying Connected:

• Weekly Friday huddles to share updates and connect across teams

• Virtual & in-person team-building events to strengthen our culture

AI Tools and Your Interview:

We know AI is a valuable tool, and you're welcome to use it to prepare for your interview. However, please don't use AI assistants during the live interview itself. We want to have an authentic conversation with you, and using AI during the interview could affect our evaluation of your suitability for the role.

Just so you know, we use an AI scribe to help us take notes and review interviews, ensuring a fair and clear process.

Diversity & Inclusion:

Zensurance celebrates diversity and is committed to creating an inclusive environment. We welcome applications from all backgrounds and provide accommodations throughout the hiring process. If you need support, let us know, we’re here to help.