Commercial Lines Insurance - Department Manager

@ Knight Insurance Services

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La Plaine, Québec

Temps plein4+ ans d’expérience

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En bref

Knight Insurance Services is hiring a full-time, on-site Department Manager to lead its Commercial Lines Account Management team. The role oversees daily operations, team performance and service standards, and provides management-level support on escalated accounts. The posting states a Monday to Friday schedule and lists health, dental, vision, life, retirement and other benefits.

Responsabilités :

Lead, supervise and coach the Commercial Lines Account Management team
Assign and balance workloads to maintain timely service
Oversee renewals, endorsements, certificates, audits and claims support
Ensure account records are documented in AMS360
Coordinate with producers, carriers and underwriters

Résumé des exigences :

Minimum of four years of commercial lines insurance experience
Active California Property and Casualty insurance licence
Proficiency with AMS360 and Microsoft Office
Demonstrated leadership or supervisory ability
Strong communication, organization and judgment

Outils et compétences

AMS360 Microsoft Outlook Microsoft Word Microsoft Excel

Avantages mentionnés

Assurance maladieSoins dentairesSoins de la vueAssurance vieRégime de retraiteCongés payés

Source et dates

Type de source non vérifié · apify-linkedin

Date publiée par l’employeur: 2026-10-24
Première détection par notre source: 2026-11-14
Mise à jour du dossier source: 2026-11-14

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

Niveau	Gestionnaire
Domaine	Opérations
Expérience	4 an(s) et plus
Gestion d’équipe	Oui
Heures par semaine	40 (estimé)
Horaire	jour
Déplacements	avion : aucun · route : aucun
Milieu de travail	Bureau
Position	Surtout assis
Exigences physiques	physique faible · ordinateur élevé
Langues	English
Avantages mentionnés	Congés payés généreux, Régime de retraite, Prime de rendement, Aide au transport en commun, Repas gratuits ou à rabais

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Knight Insurance Services

Toutes ses offres

Champ	Valeur
Offres sur Jobsy	1

Description

Job Description

Knight Insurance Services is seeking an experienced Department Manager to lead the Commercial Lines Account Management team. This role oversees daily operations, supports team performance, maintains service standards, and helps ensure client accounts are handled accurately and professionally. Direct client involvement will generally be limited to escalated or complex matters requiring management-level judgment, and providing backup support to the team as needed.

Full-time, on-site. Remote and hybrid are not available

Benefits

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Mon-Fri Schedule

Career Growth Opportunities

Weekly Massage

Weekly Catered Lunch

On-site parking

401k Plan & PS

Retirement Plan

Responsibilities

Team Leadership & Development

Lead, supervise, coach, and support the Commercial Lines Account Management team.
Set expectations for performance, accountability, communication, and client service.
Provide feedback, conduct evaluations, and address performance concerns as needed.

Department Operations & Workflow

Assign and balance workloads to maintain timely service and department productivity.
Monitor workflow, accuracy, responsiveness, and service quality.
Improve procedures and keep leadership informed of staffing, workflow, and client concerns.

Client Service & Account Oversight

Oversee key account-servicing activities, including renewals, endorsements, certificates, audits, policy reviews, cancellations, and claims support.
Assist with complex or escalated client, coverage, carrier, and service matters.

Compliance, Documentation & Agency Coordination

Ensure account records and activities are properly documented in AMS360.
Maintain compliance with agency policies, carrier requirements, regulations, and industry practices.
Coordinate with leadership, producers, carriers, underwriters, and other departments to support effective service delivery.

Requirements

Minimum of four years of commercial lines insurance experience.
Strong knowledge of commercial insurance coverages, policies, terminology, and servicing procedures.
Active California Property and Casualty insurance license.
Proficiency with AMS360 and Microsoft Outlook, Word, and Excel.
Demonstrated leadership, supervisory, or team-management ability.
Strong communication, organization, judgment, and attention to detail.

Company Description

At Knight Insurance Services, we are dedicated to empowering individuals and businesses with tailored insurance solutions that provide peace of mind. Our energetic team of industry experts thrives on delivering exceptional customer service, ensuring our clients navigate risks confidently. Committed to innovation and integrity, we blend professional expertise with a dynamic approach to meet the evolving needs of the insurance landscape. Join us and contribute to a culture that values excellence, teamwork, and growth. Discover your future with Knight!