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Première détection par notre source: il y a 24 jours

Complex Claims Director - Insurance

@ Mercor

Toronto, Ontario

2+ ans d’expérience
Postuler
SIGNAUX

En bref

Mercor is hiring a Complex Claims & Coverage Director on a contract basis at $800 per hour, remote, for 20 to 40 hours per week. The work is designing realistic insurance claim scenarios and writing and grading claim strategies, coverage analyses and reserve rationales to train AI models. Candidates need at least 2 years handling complex, litigated or coverage-sensitive insurance claims.

Responsabilités :

  • Design complex insurance claim scenarios involving coverage disputes and litigation
  • Write reference claim strategies, coverage analyses and reserve rationales
  • Grade AI-generated responses against structured rubrics
  • Provide written feedback to the research team

Résumé des exigences :

  • 2+ years handling complex, litigated or high-severity claims
  • Experience evaluating coverage across multiple parties, layers or policies
  • Knowledge of insurer duties, reservation of rights and settlement authority
  • Ability to separate operational coverage positions from legal advice
  • Preferred: CPCU, AIC, SCLA, ARM or comparable designation

Outils et compétences

Source et dates

Type de source non vérifié · manatal

Date publiée par l’employeur
Non fourni
Première détection par notre source
2026-10-17
Mise à jour du dossier source
2026-10-17

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauSenior
Expérience2 an(s) et plus
Heures par semaine30
Déplacementsavion : aucun · route : aucun
Milieu de travailDomicile
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Mercor

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

We connect human expertise with leading AI labs and enterprises to train frontier models.

Description complète de l’entreprise

Mercor is defining the future of work. We connect human expertise with leading AI labs and enterprises to train frontier models.

Abonnés LinkedIn
654 507
Personnes associées sur LinkedIn
5 250
Bureaux déclarés
  • San Francisco, California 94105, US
Catégories d’activité
  • Employment
  • Software
  • Recruiting
  • Data Collection and Labeling
  • Artificial Intelligence (AI)
  • Machine Learning
Autres noms enregistrés
  • Mercor
Le profil indique une agence de recrutement
Oui
Investissement total déclaré
483 600 000

La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.

Mercor is defining the future of work. We connect human expertise with leading AI labs and enterprises to train frontier models.

ChampValeur
SecteurSoftware Development
Taille51-200 employees
Siège socialSan Francisco, California
Type d’organisationPrivately Held
Fondée en2023
Offres sur Jobsy1 626
LinkedInVoir la page
Description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Complex Claims & Coverage Director
Type: Contract
Compensation: $800/hour
Location: Remote
Commitment: 20–40 hours/week

Role Responsibilities

  • Design realistic scenarios involving disputed coverage, reservations of rights, excess exposure, multiple insureds, multiple carriers, allocation, litigation, mediation, bad-faith risk, and high-severity settlement strategy.
  • Create work products such as complex claim strategies, coverage-position analyses, authority requests, litigation-management plans, reserve rationales, and escalation recommendations.
  • Write "golden" reference responses at senior technical claims quality.
  • Grade AI-generated responses against structured rubrics for policy analysis, strategic judgment, factual support, stakeholder awareness, and escalation discipline.
  • Identify claim-handling positions that are internally inconsistent, unsupported by the record, operationally unrealistic, or outside the authority of a non-lawyer claims professional.
  • Provide written feedback the research team uses to improve model behavior.

Qualifications

Must-Have

  • 2+ years of professional experience handling complex, litigated, high-severity, or coverage-sensitive insurance claims.
  • Experience evaluating coverage issues and developing claim strategies involving multiple parties, layers, policies, or jurisdictions.
  • Understanding of insurer duties, reservation-of-rights practices, litigation management, settlement authority, and escalation to internal or external counsel.
  • Ability to distinguish an operational coverage position from formal legal advice and recognize when specialized legal review is required.
  • Exceptional written reasoning, defensible judgment, and high attention to detail.
  • Comfort with reviewing incomplete records and clearly separating facts, assumptions, open issues, and recommended next steps.

Preferred

  • CPCU, AIC, SCLA, ARM, or comparable insurance designation.
  • Experience with excess casualty, professional liability, directors and officers, cyber, environmental, construction-defect, or other complex lines.
  • Experience managing mediations, trials, coverage disputes, or extra-contractual exposure.
  • Home-office technical claims or claim-governance experience.
  • Experience overseeing TPAs, independent adjusters, experts, or panel counsel.

Start Date

  • Immediately; applications reviewed on a rolling basis.

Application Process (Takes 20–30 mins to complete)

  • Upload resume
  • AI interview based on your resume
  • Submit form

Resources & Support

  • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
  • For any help or support, reach out to: [email protected]

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

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