Consultant, Dealer Services

Job Description

Build the future with us

Are you passionate about business development, supporting dealerships, and improving performance? As a Consultant, Dealer Services, you will play a key role in optimizing the performance of the dealers under your responsibility by providing tailored support, implementing effective strategies, and building strong, long-lasting business relationships.

This is a great opportunity to showcase your skills and reach your full potential within a caring and trustworthy organization. Here, people and their development are at the heart of our priorities, fostering an environment where collaboration and innovation can thrive.

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What you’ll accomplish with us

As a Consultant, Dealer Services, you will be at the heart of our mission. Your main responsibilities will include:

• Develop and implement action plans tailored to dealers’ needs and objectives, analyze results, monitor progress, and recommend strategies to improve performance and operational efficiency.
• Plan and conduct dealer visits, present performance results and gaps, recommend appropriate adjustments, and ensure rigorous follow-up with clients and the various dealer departments.
• Develop and maintain strong, long-term business relationships, acting as a key point of contact, delivering outstanding customer service, and proactively identifying opportunities, issues, and risks within client accounts.
• Maximize the penetration and diversification of products and services, while staying informed of market activities, business opportunities, and competitive developments.
• Train and support Financial Services Managers on products, compliance, sales techniques, and corporate tools using the P.A.C.T.E./Lean approach, while also supporting the onboarding of new Financial Services Managers.
• Promote the effective use of Unifie 2.0 and ensure required administrative and compliance follow-ups, while collaborating closely with internal stakeholders.

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What could accelerate your success in this role

We are looking for someone who:

• Has in-depth knowledge of the sales process, the market, and the Financial Services Manager role, as well as a strong understanding of dealership operations and departments.
• Stands out for their customer service mindset, professionalism, diplomacy, and ability to build strong business relationships.
• Demonstrates strong autonomy, adaptability, organizational skills, rigour, and a results-oriented approach.
• Has strong abilities to set objectives, develop strategies, solve problems, and transfer knowledge in an effective and engaging manner.
• Has strong knowledge of P.A.C.T.E./Lean and Unifie 2.0, as well as systems used by dealerships.
• Has good knowledge of insurance and warranty products, financial institutions, and the regulations and legislation applicable to the industry.
• An advanced level of proficiency in French is mandatory for this position.

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Why you’ll enjoy working with us

• A work environment where learning and development come together with a collective pursuit of excellence;
• Artificial intelligence is in everyone’s hands, helping increase personal efficiency and support the organization’s growth;
• A healthy, safe, equitable, and inclusive environment where everyone’s potential can thrive and develop freely;
• The opportunity to work in a hybrid environment supported by flexibility and access to inspiring and innovative workspaces.

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Competitive benefits

• Flexible group insurance
• Competitive pension plan
• Employee share purchase plan
• Vacation, wellness, and personal development days
• Telemedicine
• Employee and Family Assistance Program
• Ergonomic furniture program
• Performance bonus
• Discounts on iA products
• And more!

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Apply now and take your career forward, where your talent truly matters!

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Hesitant to apply?

At iA, we believe in potential and value diverse experiences. If this role inspires you, we encourage you to apply. There may be a place for you with us, and we want to get to know you!

Location(s)

Brossard / 1000 rue Du Lux

Other Possible Location(s)

Company

iA Financial Group

Posting End Date

2026-11-17

Company Overview

iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

* iA Financial group includes the following entities: iA Services financiers, iA assurance auto et habitation, iA Gestion privée de patrimoine, PPI Management, Investia, iA Gestion de placements, Prysm, iA Clarington, Michel Rhéaume et associés, Garanties Nationales, WGI Manufacturing, WGI Service Plan Division, Lubrico, iA Financement auto

Our Commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs.

Technology and Artificial Intelligence in Recruitment

To optimize and support our recruitment process, iA Financial Group may use certain technological tools, including artificial intelligence. These tools support the work of our recruiters but do not replace their judgment. All hiring decisions continue to be made by authorized individuals within the organization. For more information, please refer to our Privacy Notice.