CONSULTANT INFORMATION & POLICY MGMT

• Job ID: 68052
• Job Category: Policy, Planning & Research
• Division & Section: Public Health, Decision Support, Surv & Immunization
• Work Location: Union Station, 61 Front Street West, Toronto, ON, M5J 1E6
• Job Type & Duration: Full-time, Temporary (12 months) Vacancy

• Salary Range: $89,337.00 - $132,880.00

• Shift Information: Monday to Friday, 35 hours per week
• Affiliation: Non-Union
• Number of Positions Open: 1
• Posting Period: 13-Nov-2026 to 29-Nov-2026

Toronto Public Health (TPH) is seeking a Consultant, Information & Policy Management to support the effective management of divisional policies, records, and information privacy practices.

Reporting to the Manager, Information Management, the successful candidate will play a key role in developing and maintaining policy and information management processes, ensuring compliance with applicable legislation and corporate standards, and providing guidance to stakeholders on information governance, records management, and privacy matters.

Major Responsibilities:

• Develops, implements, and maintains processes for creating, reviewing, approving, and distributing Toronto Public Health policies, guidelines, and procedures, including maintaining policy development schedules and records of revisions.
• Manages the publication, distribution, and version control of policies and procedures within the TPH policy library, ensuring approved documents are accessible to relevant stakeholders.
• Develops, implements, and recommends policies, procedures, and best practices to support information security, privacy, records retention, and the protection of confidential information in accordance with applicable legislation and corporate standards.
• Supports compliance with information access and privacy legislation, including the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) and the Personal Health Information Protection Act (PHIPA).
• Liaises with divisional and corporate stakeholders to coordinate Freedom of Information requests, records retrieval, and access-to-information processes, including reviewing records for applicable exemptions and performing redactions.
• Conducts privacy reviews of divisional surveys, consults with relevant stakeholders, and determines whether privacy impact assessments are required before surveys are launched. Performs administrative and user management functions within the survey management tool.
• Collaborates with TPH program areas and corporate partners on records management, information privacy, security, and related projects, providing subject-matter guidance and recommendations.
• Develops, delivers, and evaluates training materials, educational initiatives, and communication plans to promote awareness of policy management, records management, and information privacy principles.
• Monitors emerging issues, manages projects, and participates in committees and cross-functional initiatives related to information access, privacy, and policy management.
• Prepares reports, briefing notes, presentations, draft policies, and other materials for senior management and relevant stakeholders, including the Board of Health and City Council.
• Conducts research, analysis, and special projects to support improvements in information governance, policy management, records management, and privacy practices.

Key Qualifications:

Your application for the role of Consultant, Information & Policy Management should describe your qualifications as they relate to:

1. Post secondary education in Information Management or an equivalent combination of education and experience.
2. Considerable experience with information science theory/principles/information management and policy management practices and standards.
3. Considerable experience with electronic and physical records management issues.
4. Considerable experience with provincial privacy legislation and the Orders of the Information & Privacy Commissioner governing access and privacy.
5. Considerable experience developing, analyzing and reviewing operational standards and procedures.
6. Proficiency with computerized systems, including Microsoft Office Suite (i.e. Word and Excel), Outlook and other related software applications.
7. Understanding of the interdependencies between information management and information technology, information access and privacy protection.
8. Excellent report writing, strong verbal and/written communication and presentation skills.
9. Superior analytical, interpersonal, problem solving and conflict resolution skills.
10. Strong facilitation and project management skills including the ability to handle multiple tasks concurrently and the ability to meet deadlines.
11. Excellent organizational skills and attention to detail, with a demonstrated ability to manage competing priorities, meet deadlines, and deliver high-quality results.
12. Ability to establish working relationships to deal effectively with employees, divisional and corporate staff, outside agencies and/or politicians and other levels of government.
13. Ability to exercise independent judgment and discretion in dealing with sensitive and confidential matters.
14. Familiarity with government legislation in the area of Occupational Health and Safety.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.