Corporate Director of Transportation Operations

Corporate Director of Transportation Operations

Inspire our teams. Optimize our network. Drive performance.

At Transport Laberge, every delivery depends on careful planning, engaged teams and safe operations. We are looking for a leader who can bring together the managers of our three branches and turn operational priorities into measurable results.
Reporting to the General Manager, you will lead transportation operations across the network. You will optimize dispatching, routes, loads, and driver and equipment utilization while improving on-time performance, controlling costs and reducing damage.

Your Role at Transport Laberge
You will establish common operating standards, priorities and objectives for all three branches. You will support the managers responsible for daily execution and closely monitor results.
Your regular presence in the field will help you understand operational challenges, support teams and implement practical improvements.

Your Main Responsibilities

Leadership and Multi-Site Management

• Lead, support and engage the managers of all three branches around shared priorities.
• Define operational objectives, service levels and dispatching practices across the network.
• Analyze results, identify gaps and ensure the implementation of measurable action plans.
• Coordinate the sharing of drivers, equipment and capacity between branches.
• Address major issues, including critical delays, capacity shortages, breakdowns, route disruptions and recurring damage.

Operational Planning and Optimization

• Oversee and optimize dispatching, routing, pickup and delivery sequencing, and load planning.
• Maximize the productive use of drivers, trucks and trailers.
• Reduce empty miles, unnecessary repositioning and wait times.
• Adjust schedules and capacity based on volumes, customer requirements and interbranch movements.
• Oversee the use of partner carriers based on operational needs.
• Standardize driver communication and procedures for handling unexpected situations.

Performance and Continuous Improvement

• Establish and monitor network performance indicators, including on-time performance, productivity, equipment utilization, fuel consumption, overtime, costs and damage.
• Ensure the reliability of data used for decision-making.
• Present results, risks and proposed corrective actions to the General Manager.
• Lead improvement projects and implement best practices across all three branches.
• Work with the Director of Process Optimization to ensure adherence to operational practices and drive improvements.

Health, Safety and Compliance

• Demonstrate visible health and safety leadership and ensure consistent application of policies and procedures.
• Integrate safety and compliance into route, schedule, load and assignment planning.
• Support managers in identifying risks and implementing lasting preventive measures.
• Participate in investigations into accidents, incidents, near misses and damage, and follow up on corrective actions.
• Ensure compliance with transportation requirements, including hours of service, loading, unloading and equipment use.
• Collaborate with the Health and Safety, Quality, and Fleet Management teams to coordinate actions.
• Ensure service, cost and capacity objectives are achieved while maintaining safety and compliance.

Service Quality and Damage Reduction

• Lead the operational component of the company-wide damage reduction program.
• Analyze trends and recurring causes to identify priority actions.
• Improve loading, unloading, vehicle movement and planning practices that contribute to preventable damage.
• Share lessons learned across branches and verify the effectiveness of corrective actions.

What We Are Looking For

• Significant experience leading multi-site road transportation operations, including dispatching, route planning and load optimization.
• Proven experience supervising managers and managing employees in a unionized environment.
• Strong command of performance management through KPIs and operational cost analysis.
• Ability to analyze routes, loads, equipment utilization and causes of damage to develop practical solutions.
• Engaging leadership, strong communication skills and the ability to hold teams accountable.
• Sound operational judgment and the ability to make timely decisions while considering safety, regulations, capacity and customer commitments.
• Proficiency with transportation management and dispatch systems, telematics, GPS tracking, hours-of-service tools and operational dashboards.
• Ability to use artificial intelligence tools to improve analysis, processes and decision-making.
• Ability to work in French and English to collaborate with teams across the network and meet the needs of French- and English-speaking customers.
• Availability for frequent travel between the three branches.

Employment Conditions

• Full-time management position.
• Reports directly to the General Manager.
• Direct supervision of the managers responsible for the three branches.
• Regular presence in the field and frequent travel between branches.

Ready to inspire our teams and drive performance across our network? Submit your application!