Corporate Social Responsibility Manager (Maternity leave)

Inclusion without Exception

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

TCS has been serving the Canadian marketplace for more than 35 years and today is the technology partner of choice for many of the country's leading organizations. As one of the largest IT services providers in Canada and globally, TCS is aiming to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.

Rooted in the heritage and values of the Tata Group, TCS is focused on creating long-term value for its clients, investors, employees, and the communities it serves. With a highly skilled workforce supporting customers from coast to coast, TCS has consistently been recognized as a Top Employer by the Top Employers Institute, including a recent top ranking at the country level.

TCS also sponsors 14 of the world's most prestigious marathons and endurance events, including the TCS Toronto Waterfront Marathon, reflecting its commitment to health, sustainability, and community empowerment.

Position Summary

Tata Consultancy Services Canada is seeking an experienced and passionate Corporate Social Responsibility (CSR) Manager for an 18-month maternity leave contract. This role will lead the planning, delivery, and promotion of CSR initiatives across Canada while supporting social impact programs throughout North America.

The successful candidate will oversee employee volunteer engagement, nonprofit partnerships, impact measurement and reporting, CSR communications, and flagship volunteerism and leadership development initiatives. A highly organized relationship builder, the ideal candidate will collaborate with HR, Communications, Legal, Finance, business leaders, and community partners to advance TCS Canada’s social impact priorities and ensure program continuity throughout the contract term.

Key Responsibilities:

CSR Strategy & Program Management

• Execute CSR programs and initiatives across Canada in alignment with TCS social impact priorities.
• Support the delivery and growth of flagship STEM education, thought leadership, employee volunteerism, and leadership development programs, including goIT, Ignite My Future, Digital Empowers, and Leaders with Purpose.
• Manage annual CSR calendars, project plans, budgets, and program evaluations.
• Monitor emerging CSR, ESG, and community investment trends and recommend enhancements.

Employee Engagement & Volunteerism

• Lead employee volunteering and skills-based volunteering initiatives.
• Manage and promote volunteer opportunities through internal platforms and communication channels.
• Coordinate national volunteer engagement campaigns focused on STEM education, environmental sustainability, food security, health and wellness, and community development.
• Support employee recognition programs related to volunteer participation and social impact.

Nonprofit & Community Partnerships

• Develop and maintain relationships with nonprofit organizations, educational institutions, and community partners.
• Evaluate partnership opportunities and support due diligence, contracting, and engagement processes.
• Plan, organize, and execute events, meetings, and employee volunteer opportunities.
• Serve as a key point of contact for external community stakeholders.

Communications & Storytelling

• Develop engaging content for monthly newsletters, presentations, and leadership updates.
• Collect impact stories, volunteer testimonials, and program metrics.
• Partner with internal Marketing and Communications teams to increase awareness of and participation in CSR initiatives.
• Support award submissions, impact reports, and internal recognition programs.

Reporting & Impact Measurement

• Track volunteer participation, engagement metrics, community impact, and program outcomes.
• Prepare reports, dashboards, and presentations for leadership review.
• Maintain accurate records of partnerships, budgets, volunteer hours, and CSR activities using the company’s internal volunteer platform and Microsoft Excel.
• Support annual reporting and CSR award applications.

Events & Program Delivery

• Plan and execute in-person and virtual CSR events across Canada.
• Coordinate logistics, registrations, communications, speakers, and volunteers.
• Support national initiatives and campaigns throughout the year.
• Maintain and collaborate with a network of CSR Champions across Canada.
• Represent TCS at community events and partner meetings, as required.

Required Qualifications

• 10+ years of experience in corporate social responsibility, community investment, ESG, employee engagement, nonprofit partnerships, or a related field.
• Demonstrated experience managing multiple projects and stakeholders simultaneously.
• Strong relationship management and partnership development skills.
• Excellent written and verbal communication and presentation skills.
• Experience planning and executing events and volunteer engagement programs.
• Proficiency with Microsoft 365 applications, including Microsoft Copilot, PowerPoint, Excel, Word, and Teams, as well as familiarity with AI-powered productivity tools and large language models (LLMs).

Preferred Qualifications

• Bachelor’s or master’s degree preferred.
• Experience working within a large corporate environment.
• Knowledge of CSR, ESG, DEI, community investment, and employee engagement best practices.
• Experience preparing impact reports, award submissions, or executive presentations.
• Familiarity with volunteer management platforms and employee engagement tools.
• Bilingualism in English and French is considered an asset.

Success Factors

The ideal candidate will demonstrate:

• A passion for social impact and community engagement.
• Strong project management and organizational skills.
• The ability to work independently and effectively in a fast-paced environment.
• Excellent stakeholder management and relationship-building capabilities.
• Creativity in employee engagement and communications.
• A data-driven mindset focused on continuous improvement.

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.