Counter Clerk - Inside Sales

SUMMARY DESCRIPTION
Do you have excellent interpersonal skills and a passion for customer service? Our client, a leading distribution company experiencing rapid growth, is actively looking for a dynamic Counter Clerk - Inside Sales to join their expanding team in Montreal. In this exciting Counter Clerk - Inside Sales role, you will be at the heart of branch operations, advising customers, processing orders, and supporting the sales force. If you are looking for a stimulating, friendly, and stable environment within a well-established organization in Montreal, this opportunity is perfectly tailored for you!

Advantages
Competitive base salary ranging from $50,000 to $60,000 per year (100% salaried position, no commission).

Permanent full-time position with a stable day schedule, Monday to Friday, starting early at 6:30 AM.

Generous vacation package offering up to 3 to 4 weeks, plus paid holidays and statutory holidays.

Dynamic work environment focused on teamwork, growth, and collaboration.

100% on-site role in Montreal.

Responsibilities
Welcome customers warmly, discuss product features, and analyze their technical needs.

Receive and process orders accurately via phone, email, and in person.

Estimate pricing, detail credit terms, warranties, and coordinate delivery dates.

Accept payments and carefully prepare merchandise for sale.

Obtain necessary information from suppliers for special orders and follow up on inventory.

Conduct regular follow-ups with other internal departments (purchasing, logistics, accounting) to ensure deadlines are met.

Act as an internal advisor and work closely with external sales representatives to drive business.

Qualifications
Bilingual in French and English, both oral and written:

LANGUAGE REQUIREMENT JUSTIFICATION
Our client operates across Canada and globally. The company takes all reasonable measures to limit the number of positions in Quebec that require knowledge of a language other than French, requiring it only when necessary and when existing bilingual employees are unable to fulfill these duties. Based on an assessment conducted by our client, it has been determined that this position requires candidates to be fluent in both spoken and written English. Specifically, this role will require the employee to communicate on a daily basis with English-speaking clients and suppliers located outside Quebec.

Minimum of one year of relevant experience in customer service or inside sales.

Excellent proficiency in the Microsoft Office suite (Excel, Outlook, Word).

Relevant experience in technical functions or knowledge of the Odoo software is a strong asset.

Positive attitude, strong interpersonal skills, and the ability to build trusting relationships.

Keen sense of organization, responsibility, and priority management.

Punctual, reliable, and ready to start the day early.

Summary
INSTRUCTIONS TO APPLY
Does this Counter Clerk - Inside Sales position match your career aspirations? Please send your resume directly to Pierce at the following address: [email protected]

REFERRAL PROGRAM
Do you know the ideal person for this opportunity in Montreal? Do not hesitate to refer them to us! A very attractive referral bonus can be offered for any recommendation leading to a successful hire.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.