Courier Service Manager

@ Deliverr.ca

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Canada

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Deliverr.ca is hiring a full-time Courier Service Manager in Regina, SK, to plan, organize, direct and evaluate courier delivery operations. The role leads and supervises delivery staff, including hiring and training, and reports on operational efficiency. The posting states a salary range of $58,000 to $64,000 plus benefits.

Responsabilités :

Plan, organize, direct and evaluate courier delivery operations in Regina
Supervise support and shift supervisors and delivery team members
Hire, train and onboard new delivery staff
Gather courier feedback through surveys, focus groups and hub visits
Track NPS across areas and launch operational initiatives

Résumé des exigences :

Experience managing delivery or courier operations
Strong two-way communication with delivery teams
Ability to generate reports and brief executives
Budgeting and expenditure administration experience

Outils et compétences

CSM Communication skills

Source et dates

Site carrière / système de candidatures · freshteam

Date publiée par l’employeur: 2025-11-07
Première détection par notre source: 2026-10-15
Mise à jour du dossier source: 2026-10-15

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

Niveau	Gestionnaire
Domaine	Chaîne d’approvisionnement et logistique
Gestion d’équipe	Oui
Heures par semaine	40 (estimé)
Déplacements	avion : aucun · route : minimes
Milieu de travail	Bureau, Chez les clients
Position	Assis et debout
Exigences physiques	physique faible · ordinateur modéré
Langues	English

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Deliverr.ca

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Personnes associées sur LinkedIn: 3
Autres noms enregistrés: Deliverr.ca

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Champ	Valeur
Secteur	Technology, Information and Internet
Siège social	Regina, Saskatchewan
Offres sur Jobsy	4
LinkedIn	Voir la page

Description

About Deliverr

Founded in 2016, Deliverr is dedicated to growing local economies and empowering new ways of working, earning, and living. Deliverr has become the fastest-growing on-demand liquor delivery in the Regina, growing 170% year-over-year. Deliverr has distinguished itself by offering liquor and grocery on-demand delivery. Deliverr’s technology-led approach to solving for hyperlocal, offers a hassle-free fast and reliable delivery experience for our consumers.

About the Job

Deliverr is looking for an effective Courier Service Manager (CSM) in Regina, SK. who will be the voice of Deliverr in Regina. The CSM will work closely with Director on rolling out new products and processes to drive ops excellence and build sustainable operations in City of Regina.

CSM takes care of planning, organizing, controlling and evaluating of the delivery operations. CSMs are responsible for hiring and training delivery staff. The job comes up with the starting salary range of $58,000 - $64,000 plus applicable benefits.

Roles & Responsibilities:

Deliverr is looking for an effective Courier Service Manager (CSM) who will be the voice of a Delivery Team (DT) in Deliverr’s regional operations
He/she should excel at two-way communication with DTs to understand a DT’s expectations, preferences issues and implement initiatives that address DT concerns, improve DT’s Deliverr experience and ensure business objectives are met.
He/she should be able to act as an active check for any processes started by other Deliverr stakeholders to ensure a DT’s experience is not affected. Plan, coordinate, implement any city-level engagement activity needed.
Plan, organize, direct, control and evaluate the operational activities and operations of courier services within Deliverr
Co-ordinate the duties of support/shift supervisors and other team members
Ensure new DTs learn the processes and get comfortable in the system in the shortest possible time. Conduct regular surveys, focus group discussions and frequent interaction with DTs at hubs to hear their issues and understand their needs.
Share feedback on DT sentiment, issues faced at an area level regularly to the executive team
Interview, hire and oversee training for staff
Track NPS across areas and identify issues. Co-ordinate launch of any new initiatives
Review the effectiveness of assigned deliveries and implement changes to delivery operations
Prepare and submit budget estimates and administer the expenditures of courier/delivery operations
Generate reports and brief executives about operational efficiencies