Coverage Office Administrator Job in Calgary, AB

Momentum Health empowers patients through the delivery of collaborative healthcare. Join us as we guide Albertans through evidence-informed multidisciplinary care (including Physiotherapy, Chiropractic, Massage Therapy, Kinesiology, Athletic Therapy, Physiatry and Sport Medicine). The role pays $17 to $19 per hour.

Exceptional patient service, collaborative care and continued growth and improvement are highly valued at Momentum Health & Evidence Sport and Spine. We are presently seeking an enthusiastic Full-Time Coverage Office Administrator to join our dynamic team.

A Culture Built on Five Core Values

Momentum Health operates by five core values: simplicity, independence, compassion, communication, and fun. In practice, that means an administrative team that has streamlined patient intake so clinicians can focus on providing care, and clinicians who are empowered to implement the treatments they feel will help each patient most. Staff regularly volunteer at community events, and an open-door policy keeps communication flowing between clinic teams and management. The fun value shows up in the small things, too, from clinic decorating contests to the annual staff events that bring the ten-clinic group together outside of work hours. As a multidisciplinary practice spanning physiotherapy, chiropractic, massage therapy, kinesiology, athletic therapy, physiatry, nutrition therapy, and sport medicine, Momentum Health gives coverage a front-row seat to how different clinics work together.

Location: All Clinics

Employment Type: Full-Time (guaranteed 37.5 hours per week)

Hours: Variable between 7AM-8PM (dependent on coverage shift)

Start Date: As soon as possible

Compensation: $17 to $19 per hour

• Variable hours between 7 AM and 8 PM, dependent on coverage shift
• $17–$19 per hour
• Priority consideration for new opportunities within the Momentum Health group
• Two annual organization-wide events, plus individual clinic celebrations throughout the year
• A fun, engaging work environment across every clinic you cover

What We Are Looking For:

• Positive energy and passionate about working with others
• Ability to work in a team-based environment, and contribute to a positive work environment
• Demonstrated exceptional communication with patients and team members
• Problem solving, time management and organization skills
• Ability to remain calm in challenging situations, with multiple and changing priorities or when last minute unexpected issues arise
• Committed to an excellent patient experience
• A hardworking multi-tasker and exceptional attention to detail
• Strong work ethic, self-motivated and the ability to work independently with minimal supervision

What We Provide

• Mentorship opportunities
• Medical benefits after 90 days of employment
• Company events, clinic events and sports teams
• Fun and engaging work environment

Apply Today!

About Momentum Health

Meet The Momentum Health Team

Education: High School Diploma

Required Criteria:

• Must have a reliable vehicle to commute between clinics
• Must be able to work mornings, afternoons, evenings, and Saturdays
• Direct rehab experience not required; however, experience in a fast paced busy retail or service industry position is an asset
• Must be able to commit to a one-year term

The Successful Candidate will have the Following Experience & Skills:

• Excellent communication skills, both verbal and written
• Comfortable with different software applications (MS Office, Google-Suite). We use the medical billing systems: Practice Perfect and Med Access and need candidates to be able to learn these systems quickly.
• Medical Office Administration certification or experience is an asset but not necessary if candidate has experience in a fast paced retail or service position

Primary Responsibilities Include:

• Greet patients, staff, and visitors to the clinic in a professional and courteous manner
• Assist patients with scheduling appointments and making payments at the front desk
• Answer phones
• Coordinate the flow of patients safely through the clinic
• Intake process for new patients
• Scan, fax and upload documents to the Electronic Medical Records system
• Private, third party, and AHS billing
• Maintain privacy and confidentiality for all patients, staff and physicians
• Adhere to all Momentum Health Policies and Procedures

We thank all applicants for their interest. However, only those selected for an interview will be contacted.

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