Credit Controller

@ ELIS

Toutes ses offres

Durham, Ontario

Temps plein

Postuler

SIGNAUX

En bref

ELIS is hiring a full-time permanent Credit Controller in Durham. The role manages debt and retention on customer accounts, makes daily customer calls, handles disputed accounts and overdue collections. The posting offers 29 days of holiday and an Employee Assistance Programme.

Responsabilités :

Gérer la dette et la rétention selon les conditions commerciales
Effectuer des appels quotidiens et résoudre les problèmes des clients
Maintenir à jour les dossiers et comptes clients
Traiter les comptes contestés et négocier les paiements
Produire des rapports pour l'unité de contrôle de crédit

Résumé des exigences :

Solides compétences commerciales et en communication
Connaissance des conditions commerciales et des politiques de l'entreprise
Capacité à interpréter les normes et procédures
Orientation service à la clientèle et résolution au premier niveau
Capacité à gérer vers le haut

Source et dates

Type de source non vérifié · apify-linkedin

Date publiée par l’employeur: 2026-11-09
Première détection par notre source: 2026-11-14
Mise à jour du dossier source: 2026-11-14

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

Domaine	Finance et comptabilité
Heures par semaine	40 (estimé)
Déplacements	avion : aucun · route : aucun
Milieu de travail	Bureau
Position	Surtout assis
Exigences physiques	physique faible · ordinateur élevé
Langues	English
Avantages mentionnés	Mieux-être

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Postuler

ELIS

Toutes ses offres

Champ	Valeur
Offres sur Jobsy	1

Description

Durham
Full-time
Permanent

About Elis

About a career with Elis

Elis is an international leader in textile, hygiene and facility services, helping businesses across a wide range of industries to operate safely, sustainably and efficiently. With a presence in 29 countries and a team of around 52,000 people, we combine the scale and stability of an international organisation with the opportunity to build a rewarding and long-term career.

Our people are at the heart of everything we do. We believe in investing in our people, recognising their contribution and giving them the opportunity to develop, progress and build careers they can be proud of.

At Elis, you'll be part of a culture built on trust, respect and collaboration, where your ideas and contribution are valued. We want our people to have a voice, and our commitment to listening and acting on employee feedback was recognised when Elis UK won Best Employee Engagement Experience Initiative at the 2024 CIPD People Management Awards for our Employee Voice programme.

With opportunities across operations, engineering, logistics, sales and our head office support functions, there are many ways to develop your career with Elis.

The Opportunity

To ensure that the company’s vision, values and policies and procedures are adhered to at all times.
Ensure that department tasks are conducted correctly and on time.
To ensure that the company operates in line with all legal requirements including Health & Safety and General Data Protection Regulation (GDPR) requirements at all times.
Manage debt and retention in accordance with commercial terms.
Achieve target daily calls to customers and resolve customer issues effectively and efficiently.
Produce reports for Country Unit Credit Control.
Develop, implement and maintain guidelines for internal/external customer relations in the Credit Control department.
Ensure optimal utilisation of qualitative and quantitative resources in the department.
Report salaries, payments and absence to the salary office.
Actively participate in creating a good and attractive work environment through the Company Values.
Handle a ledger as part of a credit control team.
Responsible for own cash allocation as outlined by the Line Manager.
Maintain accurate & up to date customer details & account records.
Work with a minimum of supervision on collection of overdue accounts.
Use initiative & imagination to achieve targeted results whilst promoting customer goodwill.
Make adjustments, handle queries & resolve problems within company guidelines & policies.
Handle disputed accounts & negotiate to bring payment into line with terms.
Undertake complex reconciliations & compile documentation for legal action

What We're Looking For

Good Commercial skills
Very service minded focusing on first level resolution.
Excellent communications skills
Knowledge of Commercial terms, Company Policy, Standards and Work Instructions.
Knowledge of all relevant equipment to perform duties
Able to understand and interpret all published Standards, Policies and Work Instructions V1/ 31-2024relevant to the Sites operation.
Ability to manage upwards to deliver customers’ requirements.

What We Offer

29 Days Holiday
Employee Assistance Programme

Are you ready to take your career to the next level? Don't miss out on this exciting opportunity. We are able offer, and encourage career growth, and have national coverage to facilitate ambition.

Interested?

Then apply online!