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Customer Care Representative

@ Primerica - Toronto, ON

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Ontario

Temps plein
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Primerica is hiring a full-time Customer Care Representative in Toronto, ON. The role combines client acquisition through referrals and outreach with customer support by phone, email and in person, plus account management for financial products. Compensation is discussed at a face-to-face meeting.

Responsabilités :

  • Identify and engage potential clients through referrals and outreach
  • Respond to customer inquiries by phone, email and in person
  • Assist clients with account updates, applications and status inquiries
  • Resolve payment discrepancies and transaction errors

Résumé des exigences :

  • High school diploma or equivalent required
  • Bachelor's in finance, business or related field preferred
  • Prior customer service experience in financial services, insurance or banking is an asset
  • Valid SIN and right to work in Canada

Outils et compétences

CRM systemsMicrosoft Office
Source et dates

Site carrière / système de candidatures · jazzhr

Date publiée par l’employeur
2026-08-16
Première détection par notre source
2026-10-11
Mise à jour du dossier source
2026-10-11

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineService à la clientèle
Heures par semaine40 (estimé)
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish
FormationSecondaire (DES) (exigé), Baccalauréat (préféré)
Domaines d’étudesfinance, business
Avantages mentionnésFormation payée

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Primerica - Toronto, ON

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Description complète de l’entreprise

Primerica is a leading provider of financial products and services in North America, with over 2,800 corporate employees who support over 151,000 licensed independent representatives providing financial education and offering financial products and services to their clients. Primerica was founded 48 years ago and is publicly traded on the New York Stock Exchange (NYSE) under the symbol "PRI". Primerica’s focus is on serving the needs of middle-income families by providing products such as term life insurance, mutual funds, annuities, and mortgages. In addition to the products and services we offer, Primerica also offers entrepreneurial-minded individuals the opportunity to build their own financial services business. More information about Primerica's Business Opportunity can be found on www.primericabusinessopportunity.com. Headquartered in Duluth, GA, Primerica operates throughout the U.S., Canada, and the territories of Puerto Rico and Guam. We believe financial security should be possible for everyone, so we strive to meet families where they are today and help them be better prepared for their future.

Abonnés LinkedIn
244 747
Personnes associées sur LinkedIn
17 690
Bureaux déclarés
  • 1 Primerica Parkway, Duluth, Georgia 30099-0001, US
Catégories d’activité
  • Mortgage
  • Mobile Apps
  • Apps
  • Consulting
  • Life Insurance
  • Marketing
  • Insurance
  • Financial Services
Autres noms enregistrés
  • Primerica - Toronto, ON
  • Primerica
Spécialités
  • Term Life Insurance
  • Investment Services
  • Home and Auto Insurance
  • Pre-Paid Legal Services
  • and Identity Theft Protection
Le profil indique une agence de recrutement
Non
Investissement total déclaré
0

La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.

Toutes ses offres Site Web

Primerica is a leading provider of financial products and services in North America, with over 2,800 corporate employees who support over 151,000 licensed independent representatives providing financial education and offering financial products and services to their clients. Primerica was founded 48 years ago and is publicly traded on the New York Stock Exchange (NYSE) under the symbol "PRI". Primerica’s focus is…

ChampValeur
SecteurFinancial Services
Taille1,001-5,000 employees
Siège socialDuluth, Georgia
Type d’organisationPublic Company
Fondée en1977
SpécialitésTerm Life InsuranceInvestment ServicesHome and Auto InsurancePre-Paid Legal Servicesand Identity Theft Protection
Offres sur Jobsy16
LinkedInVoir la page
Description
Key Responsibilities:
  • New Client Acquisition: Proactively identify and engage potential clients through referrals, networking, and outreach, presenting Primerica’s services to bring in new business.
  • Customer Support: Respond to customer inquiries via phone, email, and in-person, providing assistance with financial products, account management, and service requests.
  • Account Management: Assist clients with managing their financial accounts, including account updates, product applications, and status inquiries.
  • Problem Solving: Address customer concerns promptly, investigating and resolving issues such as payment discrepancies, transaction errors, and account changes

Key Responsibilities:
  • New Client Acquisition: Proactively identify and engage potential clients through referrals, networking, and outreach, presenting Primerica’s services to bring in new business.
  • Customer Support: Respond to customer inquiries via phone, email, and in-person, providing assistance with financial products, account management, and service requests.
  • Account Management: Assist clients with managing their financial accounts, including account updates, product applications, and status inquiries.
Qualifications:
  • Education: High school diploma or equivalent required; Bachelor’s degree in finance, business, or a related field preferred.
  • Experience: Prior customer service experience in financial services, insurance, or banking is an asset
  • Must be able to work in Canada, with Valid SIN, and if not citizen or permanent resident MUST HAVE valid permit
  • Skills:
    • Strong communication and interpersonal skills.
    • Ability to work independently and as part of a team.
    • Problem-solving skills with a high level of attention to detail.
    • Familiarity with financial products and services is a plus.
    • Proficiency in CRM systems and Microsoft Office applications.
  • Attributes:
    • Empathy and a customer-first mindset.
    • Strong organizational and time-management skills.
    • Ability to handle sensitive financial information with confidentiality and professionalism.
    • An attitude of willing to learn and grow
Why Work with Us?
  • Opportunities for professional growth and career advancement.
  • Supportive and collaborative work environment.
  • Ongoing training and development in financial services and customer relations.
  • Compensation: Compensation will be discussed during a face-to-face meeting, based on an assessment of your qualifications and experience.

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