Publié il y a 15 mois
Customer engineer
@ turbopuffer
Télétravail au Canada
En bref
turbopuffer is hiring a customer engineer to help customers succeed by debugging issues, optimizing queries, writing docs examples and code, and owning issues from first report to resolution. The role works in customer Slack channels and requires strong writing, Linux, Python or JavaScript/TypeScript, and systematic problem-solving.
Responsabilités :
- Debug customer issues and optimize queries
- Write examples for documentation
- Write code, ship PRs, and build automations
- Work in customer Slack channels to resolution
- Own customer outcomes
Résumé des exigences :
- Write well and explain complex ideas simply
- Comfortable in Linux terminals and reading logs
- Python or JavaScript/TypeScript for reproducing issues
- Build trust when issues are urgent
- Work methodically to root cause
Outils et compétences
Source et dates
Site carrière / système de candidatures · ashby
- Date publiée par l’employeur
- 2025-08-08
- Première détection par notre source
- 2026-10-08
- Mise à jour du dossier source
- 2026-10-28
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Domaine | Service à la clientèle |
| Heures par semaine | 40 (estimé) |
| Milieu de travail | Domicile, Chez les clients |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
turbopuffer
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
serverless {vector, full-text} search from first principles on object storage. faster, 10x cheaper, extremely scalable
Description complète de l’entreprise
turbopuffer is a fast search engine that combines vector and full-text search using object storage, making all your data easily searchable. Using only object storage for state and NVMe SSD with memory cache for compute, turbopuffer scales horizontally to handle billions of documents. The system caches only actively searched data while keeping the rest in low-cost object storage, offering competitive pricing. Cold queries process 1 million vectors in 500ms (p90), while warm queries take just 20ms (p50). This architecture means it's as fast as in-memory search engines when cached, but far cheaper to run. Storing data in cache and object storage costs less than traditional replicated disk systems, even for frequently accessed data.
- Abonnés LinkedIn
- 7 114
- Personnes associées sur LinkedIn
- 37
- Catégories d’activité
- Information Technology
- Database
- Autres noms enregistrés
- turbopuffer
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 0
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
turbopuffer is a fast search engine that combines vector and full-text search using object storage, making all your data easily searchable. Using only object storage for state and NVMe SSD with memory cache for compute, turbopuffer scales horizontally to handle billions of documents. The system caches only actively searched data while keeping the rest in low-cost object storage, offering competitive pricing. Cold…
| Champ | Valeur |
|---|---|
| Secteur | Technology, Information and Internet |
| Taille | 11-50 employees |
| Type d’organisation | Privately Held |
| Fondée en | 2023 |
| Offres sur Jobsy | 4 |
| Voir la page |
turbopuffer is looking for an engineer to help our customers succeed. While every day is different; (from digging into unfamiliar systems and debugging, to writing code when that's what it takes), you'll see each issue through to its end.
what you'll do:
debug customer issues, optimize queries
write examples for our docs
write code to solve customer problems, ship PRs, and build automations
live in customer slack channels, helping to solve problems from first report to resolution
own customer outcomes
must have:
typist - you can write well and can explain complex ideas simply
linux - you're comfortable in terminals and reading logs
python or javascript/typescript - for reproducing issues and building solutions
human - you build trust and keep things productive when everything's on fire
systematic - you methodically work through problems until you've found the root cause
nice to have:
k8s experience
vector search or full-text search background
experience with the major cloud platforms
tpuf is hardcore & whimsical. we value:
overstep > understep
show > tell
complexity is earned
showing up as part of our customer’s team
making stuff easy to react to
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