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Publié il y a 12 jours

Customer Engineer

@ Lantek

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Québec, Québec

Temps plein
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SIGNAUX

En bref

Lantek is hiring a full-time Customer Engineer to provide technical support on its CAD/CAM and MES/ERP industrial software. The role covers implementation, configuration, user training and incident resolution, with willingness to travel. The posting states a native English speaker is required and French is highly valued.

Responsabilités :

  • Install, configure and support CAD/CAM and MES/ERP software
  • Gather customer requirements and write specifications
  • Support and implement small and medium projects
  • Train customers and employees on-site and online

Résumé des exigences :

  • Technical background, preferably computer engineering or IT
  • Experience with industrial software projects
  • Native English speaker; French highly valued
  • Willingness to travel

Outils et compétences

CAD/CAM softwareMESERP
Source et dates

Type de source non vérifié · apify-linkedin

Date publiée par l’employeur
2026-11-01
Première détection par notre source
2026-11-14
Mise à jour du dossier source
2026-11-14

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

DomaineService à la clientèle
Heures par semaine40 (estimé)
Milieu de travailChez les clients, Bureau
PositionAssis et debout
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish, French
FormationBaccalauréat (préféré)
Domaines d’étudesComputer Engineering, Information Technology

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Postuler
ChampValeur
Offres sur Jobsy1
Description
2026.04.30

Job Description

ABOUT US

Lantek is a leading multinational company in software solutions for the industrial sector, specialized in Industry 4.0 a nd digital transformation .

With over400 professionalsand presence in 16 countries , we are committed to continuous innovation to optimize manufacturing processes on a global scale.

About The Role

As part of the Operations team, this Customer Engineer role will be responsible providing technical support to customer-users based on their needs, related to our products and services (CAD/CAM and MES/ERP solutions). This includes supporting the full software lifecycle: from implementation and user training to incident resolution.

Duties & Responsibilities

The main duties are:

  • Consult, specify, install, configure, and provide support on issues related to our software (CAD/CAM and MES/ERP).
  • Support and implement small/medium customer projects.
  • Define solutions in exchange with customers.
  • Create specifications according to the customer’s requirements.
  • Gathering and analysing customer requirements for new software installations or upgrades.
  • Train customers and employees in Lantek systems (on-site and online).

EDUCATION & EXPERIENCE

  • Technical background, preferably Computer Engineering or IT field.
  • Experience in technical projects involving software in an industrial environment.
  • Knowledge of Lantek systems would be desirable.

SKILLS & ABILITIES

  • Native English Speaker. Knowledge of French will be highly valued. Other languages, such as Spanish or German, are a plus.
  • Good interpersonal skills.
  • Ability to understand and evaluate customer expectations.
  • Customer oriented-approach.
  • Goal-oriented work within the framework of project implementation.
  • Willingness to travel.

If you want to be part of the future of smart industry, this is your opportunity! At Lantek, we’re waiting for you.

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