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Publié il y a 45 mois

Customer Relations Representative

@ Dina Constantinou Insurance Agency

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Toronto, Ontario

47k–49k $/anTemps plein
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SIGNAUX

En bref

Dina Constantinou Insurance Agency is hiring a full-time Customer Relations Representative to apply policy changes, educate clients on insurance options and support retention. The role requires insurance licences such as OTL or LLQP as required. Flexible work-from-home options are available and the posting lists a range of benefits including a performance bonus.

Salaire :

47 000 $–49 000 $ par année

Responsabilités :

  • Apply changes and updates to policy contracts
  • Follow up with and establish relationships with customers
  • Educate clients on insurance options through needs-based reviews
  • Answer client questions using technical and corporate resources

Résumé des exigences :

  • Appropriate insurance licences such as OTL or LLQP
  • Customer service experience required
  • Strong communication and organizational skills
  • Second language is a plus

Outils et compétences

Customer relationsLLQPAttention to detailMultitaskCommunication skillsPrioritizationCustomer service

Avantages mentionnés

Assurance maladieSoins dentairesSoins de la vueCongés payésMieux-être
Source et dates

Type de source non vérifié · careerplug

Date publiée par l’employeur
2023-02-17
Première détection par notre source
2026-10-15
Mise à jour du dossier source
2026-10-15

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineService à la clientèle
Heures par semaine40 (estimé)
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau, Domicile
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish
Permis et certificationsOTL, LLQP
Avantages mentionnésCongés payés généreux, Prime de rendement, Mieux-être, Repas gratuits ou à rabais, Formation payée

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Dina Constantinou Insurance Agency

Toutes ses offres
ChampValeur
Offres sur Jobsy2
Description

Benefits:

  • Office promotions
  • Company life/health insurance matching
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Wellness resources
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Free food & snacks
  • Vision insurance

Do you like to win? Do you want a career in an industry that is essential and stable? Keep reading!

We are looking for a dynamic and resourceful Customer Relations Representative to help perform a variety of tasks within our Insurance Agency. They will be assisting clients and making a difference, by performing various service-related tasks, to ensure our customers are in the right spot. A successful Customer Relations Representative will need to be flexible, well-organized and eager to learn, as well as work with a winning team to achieve Agency goals and objectives. We are looking for top prospects who will help to ensure clients are receiving the elevated level of service this Agency is known for.

Main Responsibilities

  • Assists clients by applying changes, updates, substitutions, etc. to the policy contract; paying attention to details and taking care to meet the client's needs effectively, while advising and educating in order to ensure the client's complete satisfaction and retention.
  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options and ensure clients have access to other team members, for discussions about additional offerings to meet their own unique needs.
  • Relying on technical resources and Corporate support to ensure client questions are answered accurately and in a timely manner.

Requirements/Qualifications:

  • Appropriate insurance licenses, i.e. OTL, LLQP as required.
  • Professionalism, integrity and unwavering attention to detail.
  • Ability to multitask.
  • Strong communication skills.
  • Ability to work in a fast-paced environment.
  • Resourceful and responsible team member.
  • Strong organizational and prioritization abilities.
  • Customer service experience required.
  • Second language is a plus.

This position is with an independent contract Agent that is part of the Desjardins Exclusive Agent Network, not with Desjardins Group or its subsidiaries. This agent's employees are not employees of Desjardins. Independent contract Agents are responsible for and make all employment decisions regarding their employees.

Flexible work from home options available.

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