Publié il y a 9 jours
Customer Service & Collections Agent
@ Bill Gosling Outsourcing Corp.
Barrie, Ontario
En bref
Bill Gosling Outsourcing Corp. is hiring a full-time hybrid call center agent to support a client in the financial sector. The work involves handling inbound and outbound calls and emails to update customer account information and resolve issues. The posting states a starting pay of $18.00 per hour, shifts between 8 AM and 11 PM Monday to Sunday, and a first 30 days of onsite training in Barrie followed by at least two onsite days per week.
Salaire :
À partir de 18 $ de l’heure
Responsabilités :
- Handle inbound and outbound calls, emails and other channels
- Update customer account information
- Resolve customer issues with empathy and professionalism
- Process requests accurately in company systems
- Follow financial sector compliance and security protocols
Résumé des exigences :
- Previous customer service experience required
- Call center experience preferred
- Strong communication and problem-solving skills
- Comfortable using multiple systems at once
- Available for shifts 8 AM to 11 PM, Monday to Sunday
- Onsite in Barrie for 30 days, then at least 2 days per week
Outils et compétences
Source et dates
Site carrière / système de candidatures · workday
- Date publiée par l’employeur
- 2026-11-01
- Première détection par notre source
- 2026-10-08
- Mise à jour du dossier source
- 2026-11-10
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Heures par semaine | 40 (estimé) |
| Horaire | jour, soir, fins de semaine |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Avantages mentionnés | Formation payée |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Bill Gosling Outsourcing Corp.
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Your Business, Our Solutions, Further Together.
Description complète de l’entreprise
𝗔 𝗧𝗲𝗰𝗵-𝗲𝗻𝗮𝗯𝗹𝗲𝗱 𝗕𝗣𝗢 𝗥𝗲𝗱𝗲𝗳𝗶𝗻𝗶𝗻𝗴 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 Bill Gosling Outsourcing is your 𝗮𝗱𝗮𝗽𝘁𝗶𝘃𝗲 𝗕𝗣𝗢 𝗽𝗮𝗿𝘁𝗻𝗲𝗿—powered by AI innovation, proprietary technology, and 70+ years of trusted expertise. We help enterprises scale smarter, execute faster, and focus on their most ambitious strategic goals. Across Banking & Financial Services, Utilities, Automotive, Insurance, and Consumer Services, we deliver outcome-based solutions—spanning Accounts Receivable Management, Customer Experience, and Sales & Acquisition—that blend human expertise with AI precision. Our adaptive ecosystem—featuring Auto-QA, AI Training, Real-Time Agent Assist, and Omnichannel Communications—drives measurable ROI, compliance, and customer experience excellence. With a global team of 𝟱,𝟵𝟬𝟬+ 𝗽𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹𝘀 across 𝗡𝗼𝗿𝘁𝗵 𝗔𝗺𝗲𝗿𝗶𝗰𝗮, the 𝗨𝗞, the 𝗖𝗮𝗿𝗶𝗯𝗯𝗲𝗮𝗻, and 𝗔𝘀𝗶𝗮, Bill Gosling Outsourcing combines 𝘀𝗰𝗮𝗹𝗲 𝘄𝗶𝘁𝗵 𝗮𝗴𝗶𝗹𝗶𝘁𝘆. We don’t just support operations—we become a 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗽𝗮𝗿𝘁𝗻𝗲𝗿 that helps businesses unlock growth, resilience, and long-term success. 🌍 Turning customer experience into business impact. Partner with us: www.billgosling.com
- Abonnés LinkedIn
- 24 507
- Personnes associées sur LinkedIn
- 3 085
- Bureaux déclarés
- 55 Mulcaster St, Suite 600, Barrie, Ontario L4M 0J4, CA
- 355 Wellington St, Unit 225, London, Ontario N6A 3N7, CA
- 4200 Boulevard Saint-Laurent, Bureau 600, Montréal, Québec H2W 2R2, CA
- Upper McKinley Rd, Taguig, National Capital Region, PH
- 389 Argyle Street, Glasgow, Scotland G2 8LR, GB
- Towers Business Park, Manchester, England M20 2YY, GB
- 4410 E Claiborne Sq, Hampton, Virginia 23666, US
- 3030 Rizal Dr, Taguig, National Capital Region, PH
- C.C. El Cafetal Fase 2, Edificio E, 3er Piso, Heredia, San Jose 40472, CR
- C.C. El Cafetal Fase 2, Edificio E, 3er Piso La Ribera de Belén, Heredia, 40472, La Ribera de Belén, San Jose 40472, CR
- 74 Independence Square North Port of Spain, Port of Spain, TT
- 430 Udyog Vihar, Phase IV Gurugram, Haryana, India, Gurugram, Haryana 122015, IN
- Catégories d’activité
- Accounting
- Outsourcing
- Autres noms enregistrés
- Bill Gosling Outsourcing
- Spécialités
- Accounts Receivable Management
- Customer Service
- Sales and Acquisition
- AI-Powered Auto-QA
- Quality Assurance
- Real-Time AI Assist
- Voice Technology (Accent Translation and Noise Cancellation)
- Predictive Analytics
- Data Intelligence
- Automation and Workflow Optimization
- Workforce Engagement and Learning Solutions
- and Compliance and Risk Management
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 0
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
𝗔 𝗧𝗲𝗰𝗵-𝗲𝗻𝗮𝗯𝗹𝗲𝗱 𝗕𝗣𝗢 𝗥𝗲𝗱𝗲𝗳𝗶𝗻𝗶𝗻𝗴 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 Bill Gosling Outsourcing is your 𝗮𝗱𝗮𝗽𝘁𝗶𝘃𝗲 𝗕𝗣𝗢 𝗽𝗮𝗿𝘁𝗻𝗲𝗿—powered by AI innovation, proprietary technology, and 70+ years of trusted expertise. We help enterprises scale smarter, execute faster, and focus on their most ambitious strategic goals. Across Banking & Financial Services, Utilities, Automotive…
| Champ | Valeur |
|---|---|
| Secteur | Outsourcing and Offshoring Consulting |
| Taille | 5,001-10,000 employees |
| Siège social | Barrie, Ontario |
| Type d’organisation | Privately Held |
| Fondée en | 1955 |
| Spécialités | Accounts Receivable Management Customer ServiceSales and AcquisitionAI-Powered Auto-QAQuality AssuranceReal-Time AI AssistVoice Technology (Accent Translation and Noise Cancellation)Predictive AnalyticsData IntelligenceAutomation and Workflow Optimization |
| Offres sur Jobsy | 7 |
| Voir la page |
Join a Team That’s Passionate About Making Lives Better!
At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We’re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results!
We are hiring Hybrid Call Center Agents to support a client in the financial sector. If you have strong communication skills, a problem-solving mindset, and a passion for helping customers, we’d love to see you apply!
Compensation starting at $18.00/hour.
What You'll Do:
Engage with customers on all inbound/outbound calls, emails, and other channels of communication applicable and/or supports to update customer’s account information
Provide outstanding customer service by listening, understanding needs, and resolving issues.
Navigate company systems to update customer information and process requests accurately.
Maintain a positive and professional attitude while handling high-volume calls.
Adhere to financial sector compliance and security protocols.
What We are Looking For:
Customer Service Experience: Previous experience in a customer service role is required. Call center experience is preferred.
Strong Communication Skills: Ability to engage customers with clarity, empathy, and professionalism.
Problem-Solving Ability: Quick thinking and resourcefulness to resolve customer concerns.
Tech-Savvy: Comfortable using multiple systems and applications while handling calls.
Schedule Flexibility: Available for shifts between 8 AM – 11 PM Monday to Sunday
Hybrid Work Setup: First 30 days of training will be onsite at our Barrie office. After training, a minimum of 2 days per week onsite is required.
This job posting is for an existing vacancy.
Why Join Us?
Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement.
Comprehensive Training: We offer extensive paid training to ensure you’re equipped for success.
Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do.
Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.
Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you’ll build strong connections.
State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.
Rewarding Work: Help businesses grow while making a real difference in people’s lives!
Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work!
Twitter & Instagram: bgocareers
Facebook: Bill Gosling Outsourcing
LinkedIn: Bill Gosling Outsourcing
Website – https://www.billgosling.com/careers
By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing’s Privacy Policy here- https://www.billgosling.com/privacy-policy and consent to the collection, use, and storage of personal information in accordance with the policy.
At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need – just let us know.
Bill Gosling Outsourcing – Where your career thrives!
AI Use Notice: Bill Gosling Outsourcing utilizes Artificial Intelligence (AI) technologies as part of our hiring and candidate evaluation process. These tools assist our team in reviewing applications and identifying qualifications relevant to the role.
Journal
Visible seulement par vous. Conservé sur cet appareil, et dans votre compte une fois connecté.