Postuler

Publié avant-hier

Customer Service Rep. – Shipping & Receiving

@ Pharmacy.ca

York, Ontario

Temps partiel
Postuler
SIGNAUX

Résumé des exigences :

  • The successful candidate must be comfortable working in a warehouse/shipping environment, handling physical tasks, and managing multiple priorities while maintaining accuracy and…
  • Prepare shipping labels, waybills, and other required shipping documentation.
  • Support other day-to-day administrative and operational duties as required.
  • Qualifications & Requirements
  • Previous experience in customer service, shipping, receiving, warehouse operations, or order fulfillment is an asset.
  • Ability to work independently and as part of a team.
Source et dates

Type de source non vérifié · apify-linkedin

Date publiée par l’employeur
2026-11-08
Première détection par notre source
2026-11-10
Mise à jour du dossier source
2026-11-10

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Pharmacy.ca

ChampValeur
Offres sur Jobsy1
Description

About the job

Pharmacy.ca | North York, Ontario

Work Arrangement: Tuesday, Wednesday and Friday, 9:00 AM – 5:00 PM

Department: Shipping & Warehouse Operations

Reports To: Team Lead and Pharmacy Manager

Position Overview

We are seeking a reliable, organized, and customer-focused Customer Service Representative to support our Shipping Centre operations. This position involves providing customer service, assisting with shipping and receiving activities, coordinating orders and deliveries, and supporting the day-to-day operations of the shipping department.

The successful candidate must be comfortable working in a warehouse/shipping environment, handling physical tasks, and managing multiple priorities while maintaining accuracy and professionalism.

Key Responsibilities

Customer Service

  • Respond to customer inquiries by phone and email in a professional and timely manner.
  • Assist customers with order status, delivery updates, and general shipping-related questions.
  • Address customer concerns and escalate issues when necessary.
  • Maintain positive working relationships with customers, couriers, and internal departments.

Shipping & Order Fulfillment

  • Assist with receiving, reviewing, picking, packing, and preparing customer orders for shipment.
  • Ensure orders are accurately prepared, labelled, and packaged.
  • Prepare shipping labels, waybills, and other required shipping documentation.
  • Coordinate outgoing shipments and courier pickups.
  • Track shipments and follow up on delayed, missing, or incorrect deliveries.

Receiving & Inventory Support

  • Receive incoming deliveries and verify items against relevant documentation.
  • Assist with organizing, sorting, and storing incoming products and supplies.
  • Identify and report damaged, missing, or incorrect items.
  • Maintain an organized and clean shipping and receiving area.
  • Assist with inventory counts and general stock organization.

Administrative & Operational Support

  • Maintain accurate shipping, receiving, and order records.
  • Update shipment information and order statuses in the applicable systems.
  • Communicate with internal teams to resolve order and delivery discrepancies.
  • Support other day-to-day administrative and operational duties as required.

Qualifications & Requirements

  • Previous experience in customer service, shipping, receiving, warehouse operations, or order fulfillment is an asset.
  • Strong verbal and written communication skills.
  • Basic computer skills and familiarity with order processing or shipping systems.
  • Strong attention to detail and organizational skills.
  • Ability to work independently and as part of a team.
  • Reliable, punctual, and able to manage competing priorities.
  • Comfortable working in a physically active warehouse environment.
  • Ability to lift and handle packages weighing up to 25 kg.
  • Forklift experience is considered an asset.
  • Must be legally authorized to work in Canada.

Personal Attributes

  • Customer-focused and professional.
  • Dependable and accountable.
  • Proactive with a hands-on approach.
  • Organized and detail-oriented.
  • Flexible and willing to assist with different operational tasks.

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