Customer Service Representative

Now Hiring: Customer Service Representative

We're hiring on behalf of a leading company in the bpo & contact centre industry.

Our client is looking for a qualified and motivated Customer Service Representative to join their growing team. This is an excellent opportunity for an experienced professional to work with a respected organization on customer operations across multiple channels while building valuable skills and advancing their career.

The ideal candidate is dependable, hardworking, and committed to delivering high-quality work. Our client values safety, professionalism, teamwork, and employee growth and is looking for someone who is ready to make a meaningful contribution to the team.

This role is based on site at our client's Mississauga location.

If you're ready for your next opportunity, we want to hear from you. Apply today to be considered for this position.

What you will be doing

• Handling customer contacts across voice, chat, or email to the agreed service standard
• Resolving issues first time where possible, and escalating cleanly where not
• Recording interactions accurately in the client's systems
• Meeting quality and productivity targets consistently

What we are looking for

• Clear spoken and written communication
• The patience to handle difficult conversations well
• Availability for the shift pattern this role requires
• Around 1 years of relevant experience is expected, though we look at the whole application.

The details

• Role: Customer Service Representative
• Sector: BPO & Contact Centre
• Location: Mississauga, Canada
• Working arrangement: On-site
• Employment type: Full-time

About Our Staffing Company

Sizanid Staffing connects skilled professionals with employers across 20+ countries. We work in technology, healthcare, finance, manufacturing, logistics, hospitality and more, placing people into permanent, contract and temporary roles.

Every candidate we put forward is interviewed and assessed by a recruiter before a client sees them, and we stay with you through offer and onboarding rather than disappearing once a CV is sent.

Candidates never pay us a fee. Our fees are paid by the employers who hire through us.

We are proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

How to apply

Apply through this page and a Sizanid recruiter will review your application. If your experience fits, we will be in touch to arrange a first conversation. You will be told exactly who the employer is before any interview takes place.

Sizanid Staffing never charges candidates a fee, and never asks for payment or banking details during recruitment. If anyone claiming to represent us asks you for money, please [report it](https://www.sizanidstaffing.com/legal/report-scam).