Customer Service Representative

Job description:

About Gen7 LP

Gen7 LP is proud to be Canada’s only 100% Indigenous-owned national fuel brand! We’re a passionate, fast-moving team working alongside multiple First Nation communities to bring wealth, opportunity, and decision-making power back into Indigenous hands.

We’re not just building a company; we’re building a movement. At Gen7, we’re not just a fuel brand—we’re on a mission to build a better future for the next seven generations. We support our communities and serve our customers with care, respect, and purpose. We’re proud of our roots, and we’re looking for great people to join us as we grow.

Why Join Us?

• Be part of a mission-driven organization making real, tangible impact
• Work with a passionate, collaborative team
• Help shape the future of Indigenous economic empowerment

Job Summary

We are seeking dedicated and enthusiastic Gas Station Customer Service / Bistro Representatives to join our team part time. The ideal candidates will provide excellent customer service, efficiently handle transactions and support daily operations within both the station and in-store bistro.

You will play a key role in creating a welcoming and positive experience for our customers, ensuring they leave satisfied and eager to return. We’re looking for upbeat, reliable individuals who enjoy interacting with people and take pride in delivering great service. If you thrive in a fast-paced environment and enjoy making someone's day, this role could be a perfect fit.

What You'll Do

• Greet customers warmly and provide assistance as needed.
• Process sales transactions accurately and efficiently using the cash register.
• Handle cash, credit, and debit transactions with care and accuracy.
• Maintain knowledge of current promotions, products, and services to support sales and upselling.
• Prepare and serve food items to customers in compliance with food safety standards.
• Assist in product demonstrations and provide information to customers about features and benefits.
• Ensure the station, bistro and checkout areas are clean, organized, and well stocked.
• Address customer inquiries and resolve concerns promptly to ensure a positive experience.
• Work collaboratively with team members to support daily operations and achieve sales goals.
• Maintain overall cleanliness of the store, including fuel dispensers and surrounding areas
• Perform other duties as needed.

What You Bring

• Prior food service or customer-facing experience required (Food Safe certification is an asset).
• Graduation from high school or GED equivalent preferred.
• Strong sales skills with the ability to sell products effectively.
• Excellent time management skills to handle multiple tasks efficiently.
• Proficient in cash handling procedures.
• Bilingual abilities are highly desirable to assist a diverse customer base.
• Strong communication skills and a friendly demeanour to foster positive customer relationships.

We would like to thank all applicants for taking the time to apply and hope you understand that due to the volume of applications we receive, only those selected for an interview will be contacted. We kindly request that only candidates currently eligible to work in Canada apply for this opportunity.

Artificial Intelligence (AI) Disclosure Our recruitment process uses limited AI‑enabled tools to support efficiency and enhance decision‑making. These tools may assist with tasks such as organizing applications, identifying relevant qualifications, or supporting structured evaluation.

All screening, assessment, and hiring decisions are made by human reviewers. AI does not replace human judgment, determine candidate suitability, or make hiring decisions.

Additionally, this position is for open vacancies at our Couchiching Gen7 location in Fort Frances.

Benefits:

• On-site parking

Location:

• Fort Frances, ON (required)

Work Location: In person