Publié il y a 11 jours
Customer Service Representative
@ Brunel
Toronto, Ontario
En bref
Brunel is hiring a full-time Customer Service Representative to handle the order process from inquiry through delivery and invoicing. The role covers responding to customers, coordinating with logistics providers, resolving order and delivery issues, and keeping documentation accurate.
Responsabilités :
- Process customer inquiries by email and phone
- Enter, monitor and follow up on orders and changes
- Coordinate shipments with third-party logistics providers
- Resolve damaged shipment and delivery issues
- Prepare invoices and maintain order documents
Résumé des exigences :
- Previous customer service or order management experience
- Strong written and verbal communication
- Excellent organizational and attention to detail skills
- Proficiency with Microsoft Office
- Experience with ERP or order-management systems is an asset
Outils et compétences
Source et dates
Site carrière / système de candidatures · careerpage
- Date publiée par l’employeur
- 2026-10-30
- Première détection par notre source
- 2026-10-30
- Mise à jour du dossier source
- 2026-10-30
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Heures par semaine | 40 (estimé) |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Brunel
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
This is who we are: A powerful global network. Brunel – Connecting Specialists to Pioneering Projects.
Description complète de l’entreprise
Founded in 1975, we are a global specialist delivering customised project and workforce solutions to drive sustainable industry transformations through technology and talent. With 120+ offices and a powerful network of more than 12,000 specialists around the world, we deliver Project and Consulting Solutions, Workforce Solutions and Global Mobility Solutions that transform global projects in Renewables, Conventional Energy, Mining, Life Sciences, Future Mobility, Industrials & Technology and many other sectors.
- Abonnés LinkedIn
- 1 168 219
- Personnes associées sur LinkedIn
- 5 307
- Bureaux déclarés
- John M. Keynesplein 33, Amsterdam, 1066 EP Amsterdam, NL
- 348 Kwun Tong Road, 5/F Manulife Place, Hong kong, Kowloon 999077, HK
- Langemarckstraße 4, Bremen, Bremen 28199, DE
- 10100 Katy Fwy, Suite 425, Houston, Texas 77043, US
- 90 Canal St, 4th Floor, Boston, Massachusetts 02114, US
- 225 S 6th St, Floor 39, Minneapolis, Minnesota 55402, US
- 10653 S River Front Pkwy, Suite 290, South Jordan, Utah 84095, US
- 250 6 Ave SW, Suite 1410, Calgary, Alberta T2P 3H7, CA
- 401 The West Mall, Suite 702, Toronto, Ontario M9C 5J5, CA
- Grote Combéweg 37, Paramaribo, SR
- 2 Avenue of the Republic, Georgetown, GY
- Av. das Américas, 3443 - Barra da Tijuca, Rio de Janeiro - RJ, 22640-102, Brazil, Blocco 3, Ala A, Rio de Janeiro, Rio de Janeiro CEP 22631-003, BR
- Blarenberglaan 3A, Mechelen, Flemish Region 2800, BE
- 40 The Esplanade, Perth WA 6000, Level 8, Perth, Western Australia 6000, AU
- 141 Queen Street, Level 12, Brisbane, Queensland 4000, AU
- 333 George Street, Level 13, Sydney, New South Wales 2000, AU
- 77 Robinson Road, Singapore, 068896, SG
- 37 Ton Duc Thang Street District 1, 19/F Saigon Trade Centre, Ho Chi Minh, 70000, VN
- 49/63 Moo 5, T. Tungsukhla 20230 A. Siracha, Chonburi, TH
- #802, 1168-2 Obi-ri, Yeoncho-myeon, Geoje-si, Gyeongsangnam-do, Geoje-si , 53208, KR
- Lot No.2348, Jalan Datuk Edward Jeli, Piasau Jaya, Miri, Sarawak, 98000, MY
- Level 25-2, Menara AIA Sentral 30 Jalan Sultan Ismail, Kuala Lumpur, 50250, MY
- Dogenzaka Square 6F, 5-18, Maruyamacho, Shibuya City, Tokyo, Japan, Tokyo, 150-0044, JP
- South Quarter, Tower B, 17th Floor Jl RA Kartini Kav 8, Cilandak Barat, RT.10/RW., Jakarta, Indonesia, Jakarta, 12430, ID
- Gedung Graha Pena Batam Lantai 8 Suite 805-1 AC, Jl. Ahmad Yani Batam Cente, Batam, 29461, ID
- Room 1258, WFC, No. 1009 Middle Jiuzhou Avenue, Jida, Xiangzhou District, Zhuhai, 519000, CN
- 311ResCowork10, New Times Plaza, 1 Taizi Road Shekou, Shenzhen, 518067, CN
- Room 702-703, Yueshang Building, No. 333 Wan Hang Du Road Jing’An District, Shanghai, 200040, CN
- Room 1009, Building 5, Tianxiang International, No. 600, Zhujiang Road, Huangdao District, Qingdao, 266555, CN
- Room 922, Building 36, Zhongnan Century City, Chongchuan District Nantong, Nantong, 226000, CN
- 947, Dalian Xiwang Tower No.136 Zhongshan Road, Zhongshan District, Dalian Liaoning, Dalian, 116000, CN
- 19 Spring Gardens, Manchester, M2 1FB, GB
- Molengraaffsingel 8, Delft, 2629 JD, NL
- HTC 97, Eindhoven, 5656 AG, NL
- Hengelosestraat 500, Enschede, 7521 AN, NL
- Rozenburglaan 1, Groningen, 9727 DL, NL
- Winthontlaan 6, J, Utrecht, 3526 KV, NL
- Grote Voort 247, Zwolle, 8041 BL, NL
- Langemarckstraße 4, Bremen, Bremen 28199, DE
- Gewerbepark Brand 70, Aachen, Nordrhein-Westfalen 52078, DE
- Max-Josef-Metzger-Str. 21, Augsburg, Bayern 86157, DE
- Am Borsigturm 27, Berlin, Berlin 13507, DE
- Am Lenkwerk 9, Bielefeld, Nordrhein-Westfalen 33609, DE
- Lise-Meitner-Allee 2, Bochum, Nordrhein-Westfalen 44801, DE
- Frankfurter Str. 2, Braunschweig, Niedersachsen 38122 , DE
- Fränkischer Friedhof 1, Dortmund, Nordrhein-Westfalen 44319, DE
- Chemnitzer Straße 48, Dresden, Sachsen 01187, DE
- Schifferstraße 200, Duisburg, North Rhine-Westphalia 47059, DE
- Franz-Rennefeld Weg, Düsseldorf, North Rhine-Westphalia 40472, DE
- Konrad-Zuse-Str. 15, Erfurt, Thüringen 99099, DE
- Altendorfer Str. 11, Essen, Nordrhein-Westfalen 45127, DE
- Solmsstraße 83, Frankfurt, Hessen 60486, DE
- Ferdinandstr. 25-27, Hamburg, Hamburg 20095, DE
- Brüsseler Str. 3, Hannover, Niedersachsen 30539, DE
- Lise-Meitner-Str. 8, Heilbronn, Baden-Württemberg 74074, DE
- Marktplatz 1, Karlsruhe, Baden-Württemberg 76337, DE
- Friedrich-Ebert-Straße 25, Kassel, Hessen 34117 , DE
- Gablenzstraße 9, Kiel, Schleswig-Holstein 24114, DE
- An der Hasenkaule 10, Köln, Nordrhein-Westfalen 50354, DE
- Kreuzstraße 7A, Leipzig, Sachsen 04103, DE
- Europaplatz 1, Lindau (Bodensee), Bayern 88131, DE
- Augustaanlage 32, Mannheim, Baden-Württemberg 68165, DE
- Stefan-George Ring 23, Munich, Bavaria 81929, DE
- Lina-Ammon-Str. 9, Nürnberg, Bayern 90471, DE
- Parkstraße 40, Osnabrück, Niedersachsen 49080, DE
- Blumenstr. 16, Regensburg, Bayern 93055, DE
- Gerhard-Kindler-Str.8, Reutlingen, Baden-Württemberg 72770, DE
- Am Strande 3 a, Rostock, Mecklenburg-West Pomerania 18055, DE
- Werner-von-Siemens Allee 4, Saarbrücken, Saarland 66115, DE
- Rita-Maiburg-Straße 40, Stuttgart, Baden-Württemberg 70794, DE
- Einsteinstraße 55, Ulm, Baden-Württemberg 89077, DE
- Peter-Henleinstraße 10, Villingen-Schwenningen, Baden-Württemberg 78056, DE
- Lise-Meitner-Str. 11, Wuppertal, Nordrhein-Westfalen 42119, DE
- Unterdürrbacher Straße 8, Würzburg, Bavaria 97080, DE
- Landstraßer Gürtel 3/6, Wien, 1030, AT
- Innsbrucker Bundesstr. 126, Salzburg, 5020, AT
- Leutschenbachstr. 95, Zürich, 8050, CH
- Pobřežní 620/3, Praha, 186 00, CZ
- Room 1708, Citic Mansion, No.77 Changjiang Road, The Development District, Yantai, 264002, CN
- Room 303, Zhonghai Building, Intersection of Jiajiang Road and Neijiang Road,Chen Tang Zhuang street , Hexi District, Tianjin, 116100, CN
- Level 57, TAIPEI 101 Tower , No. 7, Section 5, Xinyi Rd, Xinyi District, Taipei, 110, TW
- Melbourne, VIC 3000, AU
- Autres noms enregistrés
- Brunel
- Spécialités
- Recruitment
- Staffing
- Traineeships
- Global Company
- Automotive
- Legal
- Finance
- Marketing & Communication
- High-tech
- Project management
- Project and Consulting Solutions
- Workforce Solutions
- Global Mobility Solutions
- Conventional Energy
- Renewables
- Life Sciences
- Mining
- Engineering
- IT
- Future Mobility
- Defense
- Hydrogen
- RPO
- Permanent Hire
- Relocation Services
- Dienstvertrag
- Werkvertrag
- Arbeitnehmerüberlassung
- and Personaldienstleistung
- Le profil indique une agence de recrutement
- Oui
Founded in 1975, we are a global specialist delivering customised project and workforce solutions to drive sustainable industry transformations through technology and talent. With 120+ offices and a powerful network of more than 12,000 specialists around the world, we deliver Project and Consulting Solutions, Workforce Solutions and Global Mobility Solutions that transform global projects in Renewables…
| Champ | Valeur |
|---|---|
| Secteur | Staffing and Recruiting |
| Taille | 10,001+ employees |
| Siège social | Amsterdam |
| Type d’organisation | Public Company |
| Fondée en | 1975 |
| Spécialités | RecruitmentStaffingTraineeshipsGlobal CompanyAutomotiveLegalFinanceMarketing & CommunicationHigh-techProject management |
| Offres sur Jobsy | 77 |
| Voir la page |
Brunel is seeking a detail-oriented and service-focused Customer Service Representative to support the complete customer order process from initial inquiry through delivery and invoicing. The successful candidate will provide responsive customer support, coordinate with internal teams and third-party logistics providers, resolve order and delivery issues, and maintain accurate documentation
- Process customer inquiries received by email and telephone in a timely and professional manner.
- Review, enter, confirm, monitor, and follow up on customer orders.
- Process order changes and cancellations accurately.
- Coordinate with third-party logistics providers regarding outbound shipments and deliveries.
- Monitor order progress and maintain clear communication with customers throughout the order process.
- Investigate and resolve damaged shipments, delivery concerns, customer issues, and third-party logistics challenges.
- Prepare and process invoices for completed orders.
- Print, scan, prepare, and file administrative documents as required.
- Answer and direct incoming telephone calls.
- Provide backup support for inbound orders and inventory supply monitoring.
- Assist with sample processing and the management of promotional materials when required.
- Complete additional assignments in accordance with established procedures and management direction.
- Represent the organization professionally and contribute positively to its values, culture, and reputation.
- Previous experience in customer service, order management, sales administration, logistics coordination, or a related role.
- Strong written and verbal communication skills.
- Demonstrated ability to provide professional and solutions-focused customer service.
- Excellent organizational skills with strong attention to detail and accuracy.
- Ability to manage multiple orders, inquiries, and priorities simultaneously.
- Strong problem-solving skills and the ability to resolve customer, shipping, and delivery issues.
- Experience coordinating with warehouses, carriers, or third-party logistics providers is an asset.
- Experience preparing invoices and maintaining order documentation is preferred.
- Proficiency with Microsoft Office, including Outlook, Word, and Excel.
- Experience working with an ERP, order-management, or inventory-management system is an asset.
- Ability to work effectively both independently and as part of a collaborative team.
- Willingness to provide cross-functional administrative and operational support when required.
Why work with Brunel? We are proud to offer exciting career opportunities from over 100 offices globally in 42 countries. Advancing your career takes time and effort - let us match you to your ideal position.
Journal
Visible seulement par vous. Conservé sur cet appareil, et dans votre compte une fois connecté.