Publié il y a 69 mois
Customer Service Representative
@ Mark Neuman Insurance Agency
Brockville, Ontario
En bref
Mark Neuman Insurance Agency is hiring a full-time Customer Service Representative to answer calls and emails, greet customers and handle a range of office tasks. The role applies changes, cancellations and updates to client contracts, and educates customers about insurance options. The posting requires a high school diploma and 2 years of office experience.
Responsabilités :
- Apply changes, cancellations and updates to client contracts
- Establish customer relationships and follow up as needed
- Educate customers about insurance options through needs-based review
Résumé des exigences :
- Professionalism and attention to detail
- Strong communication and verbal skills
- Ability to multitask in a fast-paced environment
- Strong organizational and prioritization abilities
- 2 years of office work experience
- High school diploma
Outils et compétences
Source et dates
Type de source non vérifié · careerplug
- Date publiée par l’employeur
- 2021-03-09
- Première détection par notre source
- 2026-11-04
- Mise à jour du dossier source
- 2026-11-04
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Expérience | 2 an(s) et plus |
| Heures par semaine | 40 (estimé) |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Formation | Secondaire (DES) (exigé) |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Mark Neuman Insurance Agency
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 2 |
Our team is looking for a Customer Service Representative to help perform a variety of tasks within our insurance offices. They will be helping by answering calls/ emails, greeting customers and many other tasks. A Customer Service Representative will need to be flexible, well organized and eager to learn from the best. We are looking for top prospects who will help our team accomplish exciting projects and assignments in a fast-growing industry.
Responsibilities
- Upon receiving a call, assists the client by applying changes, cancellations and updates to the contract, taking care to meet the client's needs effectively, while advising and educating in order to ensure the client's complete satisfaction and retention.
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
Job Requirements:
- Professionalism and attention to detail.
- Ability to multitask.
- Strong communication and verbal skills.
- Ability to work in a fast paced environment.
- Active and responsible team member.
- Ability to handle stress
- Strong organizational and prioritization abilities.
- Ability to communicate with managers.
Qualifications:
- High school diploma.
- 2 years of experience doing office work.
- Ability to use computer software and ease with communication technology.
- Experience with operations/ customer service.
- Continuous desire to improve.
Journal
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